Ubisoft has issued an apology for the troubled launch of Assassin’s Creed Unity and is offering free games as compensation.
Yannis Mallat, CEO of Ubisoft Montreal & Toronto has taken to the Ubisoft blog to issue an official apology for the state that Assassin’s Creed Unity launched in.
“I want to sincerely apologize on behalf of Ubisoft and the entire Assassin’s Creed team. These problems took away from your enjoyment of the game, and kept many of you from experiencing the game at its fullest potential. We’ve been working hard to fix the problems players are reporting, and the patches we have released so far have resolved many of them,” he said.
“The launch of Assassin’s Creed Unity was a highly-anticipated moment for me and for our development teams around the world who dedicated a tremendous amount of energy, passion and skill to the game’s creation.”
In addition, Mallat announced that the game’s season pass will no longer be on sale. Anyone who owns Assassin’s Creed Unity will receive the Dead Kings DLC free of charge.
As for those who bought the season pass – which includes Dead Kings DLC, Ubisoft will offer them a free game from a selection of recently-released titles. Titles include: The Crew, Far Cry 4, Watch Dogs, Assassin’s Creed Black Flag, Rayman Legends, Just Dance 2015.
The publisher has not outlined exactly how this scheme will work out, but has nonetheless wrote a handy FAQ explaining eligibility.
Mallat closed by promising continued support for Unity in the form of upcoming patches and to continue listening to fan feedback.