Final Fantasy 14: A Realm Reborn is currently open to those with an early access pass, and reports suggest things aren’t going entirely smoothly.
User complaints on forums, social media and comment threads suggest it’s been difficult to log in and create characters as many popular worlds are near or at capacity.
A message from director and producer Naoki Yoshida on the game’s forums confirms Square Enix has even closed basic character creation for busy servers.
“The maximum expected population limit is nearing for each World, and unless the current World simultaneous connection amount decreases, we are unable to open release the limitation,” he said.
“In case we do release the limitation, there is a high chance that the corresponding World will crash or cause issues, and we are thinking that it will be difficult for us to release it for a while. We please ask you to consider playing in a World that has a low limitation.
“We are sorry for any inconvenience that this may cause and ask to continue with your cooperation.”
Fans haven’t responded positively to the MMORPG’s struggles, and were particularly infuriated by a period of maintenance during which it was unavailable altogether.
Final Fantasy 14: A Realm Reborn launches on PlayStation 3 and PC on August 27. A PS4 version is expected next year.