Sections

Guild Wars 2 studio ‘isn’t sleeping very much’ amid security issues

Friday, 31st August 2012 09:59 GMT By Dave Cook

Guild Wars 2 developer ArenaNet is working furiously to resolve the MMOs security and server issues – to the point that they’re losing sleep over it – studio head Mike O’Brien has revealed, as well as giving insight into some of the game’s issues.

In a GI.biz interview, O’Brien explained, “The magnitude of this launch just dwarfs everything we have done in the past, and there are certain things you just can’t predict. Certainly right now none of us are sleeping very much, as we make sure we iron out everything that our customers are running into, and trying to make this launch as smooth as possible.”

Guild Wars 2 has been bombarded with account theft claims, server overflow issues and more, prompting ArenaNet to take to Reddit to openly discuss the problems. Read VG247′s full breakdown of the Reddit discussion here to clear up any concerns you may have over the game.

O’Brien has also stressed the sheer strain on the Guild Wars 2 servers, and reassures players that measure are being taken to fix the problems,”There are so many people playing right now, our servers are under such stress. And they’re holding up pretty well, but there are little things going on all the time that we need to chase down. And so we’re literally working around the clock trying to make sure that all our players are having a great experience.”

Have you been affected? Let us know below.

Thanks GI.Biz.

Latest

4 Comments

  1. Tiffania

    I love AraneNet, working so hard to give us the best experience possible.

    #1 2 years ago
  2. CPC_RedDawn

    This is the main reason why I steer clear of MMO’s at launch… I learned my lesson.

    Gooduck to them though, they are a much small company than blizzard and still they seem to doing all they can to fix it.

    #2 2 years ago
  3. TheWulf

    They’re doing awesome things at the moment, things that no MMO has ever done. I hope they even go a step further and do Steam-like hardware lock-ins. But what they have right now is pretty damned sweet.

    See, right now, if anyone tries to login you get a mail asking if you want to allow the login. So if someone manages to login to your account that isn’t you, you know immediately, so that way you can contact your account. Some people will choose to skip this at every login to make their process of getting into the game quicker, those people are foolish.

    This is a brilliant system, and I’m leaving it active, myself, because that way if anyone does manage to get hold of my pass, the moment they manage to actually login with it, I get an email. So that’s absolutely fantastic. I approve of this.

    Blizzard have had years to do something like this, or something like what Valve does. Instead, they sell you authenticators.

    Just another plus for ArenaNet if you ask me.

    #3 2 years ago
  4. Hcw87

    Not working for me yet, i can still log in without authenticating. It’s a nice feature though, certainly better than authenticators (that apparently still can get hacked). I’m sure there’s a way to spoof an IP address though? But first they gotta find your IP address i suppose, but i guess that isn’t that hard to do either.

    #4 2 years ago

Comments are now closed on this article.