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European Diablo III servers revert to error 37 and 73

Wednesday, 30 May 2012 21:05 GMT By Patrick Garratt

Diablo III’s EU servers have apparently failed to fully recover from patch 1.0.2′s delivery yesterday, with European players complaining of consistent errors 37 and 73 when trying to log-in today.

Play has been sporadic since Blizzard deployed the patch, and hundreds of people are complaining of being unable to log-in today despite servers in all regions being displayed as live.

One thread on the Blizzard forums is now at over 1,000 posts, with constant complaints of error 37 and error 73 (look in “popular topics” on the right), which respectively say servers are too busy and that Battle.net is offline.

The latest update warns users that although “the service” is back online, error 37 will continue while loads are high.

“The authentication process can take up to 30-40 seconds. Please wait for this process to complete instead of cancelling and restarting the login,” Blizzard requested.

The publisher assured fans earlier that: “We’re aware that many players are receiving error 37 when logging into the game. Please note that this error indicates that all servers are full, and that we’re currently receiving a high volume of log-in traffic.

“We’re working to reduce the frequency at which players are prompted with this error message and ensure that everyone can successfully log in to the game and play.”

Blizzard has come under fire from fans over server issues since launching Diablo III on May 15, especially in the first 48 hours after release.

Diablo III requires a constant internet connection to play.

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29 Comments

  1. Sherif Saed

    I might just be unlucky, but this is the 3rd time now I want to play in this week and I cant.
    Sort it out you fuckin wankers.

    #1 3 years ago
  2. noherczeg

    It’s 74 now. Auth servers are down AFTER A 10 HOUR MAINTENANCE. People are raging on the forums, no post from blues. This is a joke.

    #2 3 years ago
  3. Patrick Garratt

    They must be in crisis mode now. I was able to log-in late this morning, but that’s been it since yesterday. The US servers are definitely up. They should say something. The Blizz forums are going nuts.

    #3 3 years ago
  4. rami2010

    lol even here some1 talking about error 37 i think this error is really famous now :)

    #4 3 years ago
  5. thesamy

    you would think..with all the money this company got and the amount of game they shiped to stores they will be ready for this.

    blizzard what has happend to you?

    #5 3 years ago
  6. noherczeg

    #5

    Money. They have the name now, they have the fanbase now, no need for value anymore.

    #6 3 years ago
  7. Dark

    @4 lol yep
    http://www.youtube.com/watch?v=I43GUnZN_s4

    #7 3 years ago
  8. DSB

    Actually Error 37 is the authentication server denying you due to the pressure. If you keep copy-pasting your password when you get 37, you will eventually get in.

    If the Error 37 is instant, that means it’s denying you flatout. If it hangs on Authenticating Account, that means you should leave it alone. It may time out, but it’s gotten me in every time. Usually within 30 seconds.

    It is pretty odd to see Blizzard struggle like that, even weeks after the launch. At least up until D3, they had a reputation as the best engineers in the industry when it came to networking.

    More distubingly, when I logged into today I had apparently lost all the unlocks I had for my coop banner. Pretty fucking lame.

    #8 3 years ago
  9. Phoenixblight

    @6

    Thats what it has always been about. THere is no other reason to make a brand other than getting paid for it.

    #9 3 years ago
  10. rami2010

    @8 if i understand what u saying if we pass error 37 we can get in how about the twins error 73 and 74

    #10 3 years ago
  11. TheWulf

    @6

    Exactly.

    If Blizzard announced a new single player game tomorrow with always online DRM, people would be hyping it up and insulting the shit out of anyone who dared to dissent. Then they’d line up at the stores, eager with their money, and they’d come home to their error 37s.

    I know it sucks for everyone, but really… you should know to expect this kind of ‘quality’ from Blizzard at this point.

    #11 3 years ago
  12. DSB

    @10 Yeah. It’s up and running if you get 37, it’s just completely bogged down with requests. If you keep trying, you’ll get in.

    No clue about 73 and 74. 75 is down for maintenance I think. I’m sure someone is making some properly funny lists of all the errors though :P

    http://www.quartertothree.com/fp/2012/05/15/the-beginners-guide-to-diablo-iii/

    This one’s pretty good too. Not sure if real!

    http://us.battle.net/d3/en/forum/topic/5575468908

    #12 3 years ago
  13. YoungZer0

    I just came here to say:

    HAR HAR HAR!

    #13 3 years ago
  14. TheWulf

    Yup. Blizzard with all their money can’t even afford servers enough to keep their game available to all who’ve bought it for even a moderate amount of time.

    The only thing I’m surprised about is that anyone expected this to go down any other way.

    #14 3 years ago
  15. Patrick Garratt

    It’s a lead story if they can’t fix it by tomorrow. It’s such a shame: it’s a brilliant game.

    #15 3 years ago
  16. Toadnado

    @12

    Don’t forget:

    http://www.error37.com/

    An error so famous, it got it’s own site.

    #16 3 years ago
  17. manamana

    Always on?!

    #17 3 years ago
  18. roadkill

    I don’t know if I have ever seen such a strong community. The level of s**t that they’re taking from Blizzard is astronomical. Yet they keep taking it.. proudly. Impressive!

    #18 3 years ago
  19. Teabag

    Blizzard has the most loyal fan base ever. I have to admit. This is no small feat.

    Because if it was ANY other company, including the Godly and Holy Valve, there would be petitions, complaints, rants, articles on websites, death threats, etc. But it’s Blizzard. Sites like VG247 tells players to STFU and play the game, gamers just keeps on taking the shit without complaint. Oh, in fact, they make memes and websites and have fun. I guess that’s what they can do in the massive downtimes between playing their SINGLE PLAYER game.

    It’s amazing. Yes, D3 is a brilliant game. But we just exposed ourselves to fucking hypocrites. I will never ever take anything we ever do to “change” things or “make things right” seriously ever again. This is bullshit.

    #19 3 years ago
  20. Patrick Garratt

    @19 – That was the day after launch. You have to expect it, as we all know. We’re two weeks in now, so I understand why people are flipping out.

    By the way, I just logged onto the US servers instantly. Brenna says Asia gave her a 3003.

    #20 3 years ago
  21. DSB

    @19 I’m really not sure that’s loyalty. I’m pretty sure everyone hates the fact that it’s so hard to do something as simple as starting a game, and I don’t think it endears Blizzard to anyone. I expected a lot more than that.

    It just seems to me like people are choosing to have fun with it instead of raging. If you look at the Blizzard forums I’m sure you’ll see people doing just that (that’s really the number one function of those forums) but it seems to me like the vast majority are on the side of making lemonade.

    I don’t know if people are just being nice or generally mature, but I don’t think it’s loyalty. I do think it is an amazing way of making the best of a shitty situation though.

    There’s little about D3 that really lives up to the hype in my opinion, and it certainly does nothing to really bring Blizzard back to the glory days of Warcraft 3 or Starcraft, where they truly moved things forward. It is just a rock solid (bordering on predictable) game with a terrible always online system.

    I guess how angry you should be about that varies from person to person. Perhaps an even funnier aspect of all this is that no one seems to hate it more than the people who haven’t played it. That’s exemplified right here on the site :P

    @20 Europe seems to be working fine now. I think it was just people scrambling to get online all at once.

    #21 3 years ago
  22. YoungZer0

    @21: I saw this phenomenon on the Rocksteady Forum as well, whenever the only support person would show up and talk about the patch being released pretty soon, everybody was happy, then we’d get news that it’s delayed again, that for 4 months. The mood would switch between “Let’s make fun of this absurd situation.” and “Motherfucker i payed for that piece of shit videogame.

    #22 3 years ago
  23. xxJPRACERxx

    I can’t login either but I don’t cry like a small baby and act like a spoiled child. I’ve got Civ V on the last Steam week-end sales. It’s an excellent game, already spent ~20 hours in it.

    There’s 365 days in a year. Please stop crying because you were unable to play your game for more than 48 hours. Try something else, you’ll live.

    #23 3 years ago
  24. Ireland Michael

    Lawl.

    #24 3 years ago
  25. DSB

    @23 Generally when you pay 60 euro for something, you want it to work when you take it home.

    That’s not being a baby, that’s common sense. Blizzard made the choice that the operation of the game would depend 100% on their servers, so making sure those servers are ready and able is the very least that you could expect from them.

    If you took home a car that didn’t work, and the dealer told you to take your bike instead, I imagine you’d be somewhat underwhelmed by that argument.

    I think it’s a good game, but people have every right to be disappointed with the performance at this point. Like Pat said, everyone can understand problems within the first 24 hours, especially for the best selling PC game of all time, but it’s obviously more than just launch jitters.

    #25 3 years ago
  26. xxJPRACERxx

    ^ I agree that people paid $60/60eur for it but it’s not like they won’t be able to play ever. People can’t even do something else for a day or two?

    Like I said there’s 365 days in a year, 2 days is nothing. Nobody will die because of it.

    If I buy a car and there’s a problem with it and every car of the same model got it and the dealer told me it will take 2 days to do the correction and they’re sorry, I have no problem with that. These kind of things can happen and I understand. But it seems some people can’t.

    We live in a world (major countries) where we have everything in abundance and have it very easy and some people bitch because they can’t play a game for 2 days… In some countries people don’t even make $60 in a year…

    It’s like people bitching because their flight is 15 minutes late. Come on, they’re gonna travel thousand of km in hours in great comfort while 100 years ago the same trip would have take months. Spoiled people.

    #26 3 years ago
  27. Llewelyn_MT

    @26: Thankfully I still don’t have to call the car factory whenever I want to drive my car.

    CD Projekt gave each buyer of The Witcher 2 Collector’s Edition a free T-shirt because they didn’t get early access as promised. Where I live this CE (with a lot of extra goodies) didn’t even cost as much as Diablo III.

    What did Blizzard gave you for the inability to play the game for over 10% of the time since launch? An apologetic note promising it will be better (while it clearly is not)? How very nice of them…

    Bottom line: Don’t buy products broken by DRM. Not only you’ll be unhappy, but the mentally challenged marketing guys will force it down your throat with ever greater frequency.

    #27 3 years ago
  28. Patrick Garratt

    I just logged into the EU servers with no problem.

    #28 3 years ago
  29. roadkill

    I was being sarcastic.

    #29 3 years ago

Comments are now closed on this article.

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    Nintendo has updated the North American end of the eShop with Titan Attacks, Donkey Kong Land, Donkey Kong Country and more. eShop on 3DS Ironfall Invasion Titan Attacks! Donkey Kong Land – Virtual Console Donkey Kong Land 2 – Virtual Console Donkey Kong Land 3 – Virtual Console Luv Me Buddies Wonderland Around the World […]

  • Venture into the Valley of the Yetis next week in Far Cry 4

    The next batch of Far Cry 4 DLC, Valley of the Yetis, releases in March and Ajay Ghale will be tasked with surviving violent cultists and the mythical Yeti. Apparently the cult is looking for a secret hidden in the valley, and Ajay has discovered their motives. The DLC features co-op with a friend taking […]

  • The Butcher’s AK/CAR Mod Pack out for Payday 2, has dino masks

    The 19th DLC pack for Payday 2 title The Butcher’s AK/CAR Mod Pack is available on Steam from today. The pack will run you $4.99/€4.99 and features: 11 new weapon modifications for the AK rifles in the game 11 new weapon modifications for the CAR rifles in the game Four new masks together with their […]

  • Battle Chasers slated for PC, consoles; comic picks up where 2001 storyline left off

    Darksiders creator Joe Madureira and Vigil co-founder Ryan Stefanelli have confirmed a Battle Chasers game and a new comic are in the works at their new studio Airship Syndicate. Speaking to Polygon, Madureira and Stefanelli wouldn’t provide details on the the game, but did divulge it will be an adventure RPG with player-controlled Battle Chasers […]

  • Shovel Knight, Hotline Miami 2 discounted for Sony’s annual Spring Fever Sale

    Sony is hosting its annual Spring Fever Sale which runs for eight weeks and features a new title each week. The sale starts next week on March 3 with the launch of Helldivers. Here’s just a few items included in the sale: HELLDIVERS (PS4/PS3/PS Vita) March 3 Hotline Miami 2: Wrong Number (PS4/PS3/PS Vita) March […]

  • The gold Super Mario amiibo is a Walmart exclusive

    The Super Mario Gold amiibo which surfaced via a CPSIA certificate earlier this month will be a Walmart-exclusive, Nintendo has announced. The gold-colored Mario amiibo will be released the same day as the Mario Party 10 game for Wii U and will run you $12,96 at 3,000 participating Walmart stores in the US. Along with […]

  • Here’s an overview trailer for Final Fantasy Type-0 HD

    As new gameplay overview trailer for Final Fantasy Type-0 HD, culled from the Active Time Report, stream has been sent over by Square Enix. The video provides a look at the history and environments of the Kingdom of Orience; the 14 memebers of Class Zero; the battle system with customizable magic spells; and the ability […]

  • Final Fantasy 15 video gives you a look at the game’s wildlife

    A new video shown by Final Fantasy 15 director Hajime Tabata during the latest Active Time Report, contains a look at the game’s wildlife and ecology. You can watch the full stream two hour stream through here, or a smaller clip courtesy of GamesHQMedia below.

  • Lionhead ventures into the free-to-play space with Fable Legends

    Fable Legends will be free-to-play when it launches on PC and Xbox One. According to Lionhead, the one versus four cross-platform title borrows from MOBA games such as Dota 2 and League of Legends as it will contain free, rotating heroes which will be added to a roster for a two week period. Once the […]

  • Win! 5 pairs of tickets to the Call of Duty European Championships

    We have five pairs of tickets to giveaway for the Call of Duty European Championships, taking place in London this weekend. The event takes place this Saturday February 28 and Sunday March 1 at the Royal Opera House in Covent Garden. Winners can watch teams will go head to head for a $10,000 prize pot […]

  • Republique Remastered has released on Mac and PC

    Republique Remastered, which was announced earlier this month, is now available for Mac and PC. The game is 20% off through Steam, GOG and the Humble Store for $19.99 until March 4. Thereafter, it will run you $24.99. The Remastered edition contains all five episodes of the game, with 1-3 available now and the remaining […]

  • LA Cops coming to Xbox One in March

    Isometric shooter LA Cops is coming to Xbox One on March 13. Already on Steam Early Access, the game looks like it’s been heavily inspired by Hotline Miami. Walk into a room, open fire, leave bloody puddles in your wake. It’s being published by Team 17. Check out the video below for some 70s cop […]

  • We have $500 of Steam Wallet funds to giveaway!

    We’re giving away 10 Steam Wallet prizes worth $50 each to VG247 readers, courtesy of Bundle Stars. All you need to do to be in with a chance of winning $50 Steam credit is to enter your details below. Join the Bundle Stars Steam group for entry in the sweepstake, and gain extra entries for […]

  • Lapsed Final Fantasy 14 players tempted back with 10 day freebie

    Square is offering lapsed FF 14: A Realm Reborn players a chance to come back to the game for 10 days worth of free adventuring. Provided you’ve already bought and registered an account you’ll be able to play free of charge from Feb 27 to March 9. Square wants you to sample the new content […]

  • Advanced Warfare: Sledgehammer looking at “opportunities” to recreate classic Call of Duty maps

    Sledgehammer Games has told VG247 it’s looking at opportunities to recreate classic Call of Duty maps in Advanced Warfare. According to co-founder Michael Condrey, players of the latest Havoc DLC are asking how Exo abilities and verticality can be added to classic franchise maps. “We’re taking a look at some opportunities to really highlight the […]

  • GTA Online reader playlist week 7: and the winner is…

    Stuff was shot. But only one player emerged victorious. GTA Online player e031271 won last night’s VG247 reader playlist, beating myself, Matt and regulars solidorwot and Revolting. Congratulations, Mr e031271. A deserved victory. We play a GTA Online playlist in an open session every Wednesday on PS4, because it’s both funny and fun. Anyone’s welcome […]

  • Leaked screens reveal The Reef as Destiny’s new “social space”

    A handful of leaked Destiny screens seem to confirm that The Reef location will be the new social space in Destiny. The new addition is likely to be revealed as part of the upcoming House of Wolves expansion. Reddit user Megamanexe4 dropped the screens on the site earlier this morning, along with grabs that reveal […]

  • Darksiders creator teases Battle Chasers game

    Joe Madureira, creator of Darksiders, has released art that strongly suggests a Battle Chasers game is in the works. Battle Chasers was a comic book from the late 1990s that suffered notorious production problems between issues and was never finished. Madureira formed Airship Syndicate after the collapse of THQ, where he co-created Darksiders. His latest […]

  • Infamous video nasty Axe recreated in GTA 5

    The trailer for notorious horror movie Axe has been recreated in GTA 5. The shot for shot remake is the work of gigerbrick who has previously recreated exploitation flicks like Machete and Hostel using Lego. The original Axe movie was banned in 1984 in the UK but passed with cuts in the late 1990s. Movie […]

  • Payday 2 for PS4 and Xbox One includes “a year’s worth of paid DLC” for free

    Payday 2: Crimewave Edition will include a year’s worth of paid DLC from the PC version of the game for free. The new-gen version of the game will be available June 2015, and includes almost all of the paid and free DLC released so far for Overkill’s popular first-person shooter. That DLC includes The Big […]

  • Yes, Mortal Kombat X will require Xbox Live Gold or PS Plus

    Mortal Kombat X won’t bypass Microsoft and Sony’s premium online play requirements. Reports that Mortal Kombat X wouldn’t require PS Plus or Xbox Live Gold started circling earlier this week thanks to a communications error. Answering fan questions on Twitter, producer Shaun Himmerick accidentally gave the impression that premium console subs would not be required […]

  • This is what Destiny players most want next

    Destiny patch 1.1.1 has resolved or at least addressed a number of complaints voiced by the community, but there are plenty more. des Destiny community manage David “Deej” Dague has put out a call for Guardians to share their concerns – or rather, what they think the community is most concerned about. “Set aside your […]

  • Google AI can play games now, so we’re probably all going to die

    Google has brought us one step closer to our inevitable slaughter or enslavement by machine overlords. Google has developed an AI that can learn to play video games and devise brand new strategies. Let me just rephrase that: Google has created an AI that can teach itself new skills, including how to play video games. […]

  • First footage of Renowned Explorers: International Society surfaces

    Renowned Explorers: International Society is a turn-based strategy game from the team behind Reus, and it looks great. Renowned Explorers was announced almost a full year ago, but has been pretty quiet since then. Developer Abbey games has now announced that the game has hit alpha, and will be open to select testers soon. You […]

  • Cities: Skylines developer commits to mod support

    Cities: Skylines will fully support the modding community. Hailing from famously mod-friendly publisher Paradox, Cities: Skylines is a no-brainer for mod support – especially as a lack of mod support is one of the things SimCity was so heavily criticised for when it firts launched. In the developer diary below, Paradox’s Jakob Munthe is joined […]

  • Nosgoth update adds Vanguard, many fixes

    Nosgoth, the free-to-play multiplayer brawler set in the Legacy of Kain universe, has been given a significant makeover. The major feature of the latest Nosogth game update is a new playable human character called the Vanguard. “Equipped with mighty throwing axes and a shield, the Vanguard can take more punishment than any human class that […]

  • Xbox Live Gold 12 month sub $40 on Microsoft store

    Microsoft is offering $20 off 12 month Xbox Live Gold subscriptions at the moment. An Xbox Live Gold 12 month subscription will normally set you back $60, but a Microsoft Store promotion has it on offer for $40. The offer is restricted to the US store. Although you can opt to grab your sub as […]

  • Tomb Raider movie script to be penned by TMNT writer

    Tomb Raider will be Evan Daugherty’s second reboot of an established universe. The Tomb Raider movie reboot has signed on a writer and a distributor. Deadline reports Teenage Mutant Ninja Turtles, Divergent, Snow White And The Huntsman and G.I. Joe 3 writer Daugherty will write the film. Additionally, Warner Bros. has signed on to distribute, […]

  • Shelter 2 pre-orders open, launch trailer debuts early

    Shelter 2 is a game in which you are a mother lynx and must protect a den of kittens. Yes, it’s delightful. Shelter 2 is coming to Mac and PC on March 9. Pre-orders are now available on Steam at 10% off or on GOG.com with a free skin and soundtrack, or 20% off if […]

  • That Batman: Arkham Knight trailer is full of codes

    Batman: Arkham Knight’s trailer is like a Transformer – there’s more than meets the eye. The new Batman: Arkham Knight trailer contains a number of codes. Eagle-eyed users have spotted four so far, and work on cracking their meaning is progressing. According to an /r/games thread rounding up results so far, the codes pertain to […]

  • Assassin’s Creed haystacks won’t save you from a fall

    Assassin’s Creed fans, don’t try this at home. Assassin’s Creed characters can survive falls of almost any distance as long as they aim for the haystacks scattered handily throughout the environment. As you probably deduced from your familiarity with common sense, this isn’t a real thing: falling from heights kills you, the same way a […]

  • Why are people buying PS4 and not Xbox One?

    PS4 is outselling Xbox One – but why? A new report may have the answer. Last month, the PS4 outsold the Xbox One in the US again, returning it to the top of the charts after just two months away. Why? What has caused this reversal in fortunes in Microsoft’s home territory? According to a […]

  • Toejam and Earl are back with a new Kickstarter

    The early 90′s are alive and well in a new bid to bring back Toejam and Earl. Toejam and Earl released for Mega Drive (Genesis, Americans) in 1991, and the eponymous characters went on to count among Sega’s best-known characters. They appeared in a platformer, a light gun shooter and finally a 2002 Xbox game […]

  • New Wander trailer shows off Azertash form

    Wander is a collaborative, non-combat MMO in which you can take on a number of unique forms. Wander players begin as an ambulant tree called an Oren and can progress through several different bodies as they explore the environment, learning its secrets. One of these, which we’d not seen before this trailer, is the amphibious […]

  • SOMA approaching beta phase on PC and PS4

    SOMA, the new horror game from the Amnesia: The Dark Descent crew, is getting close to playable. Frictional Games has apologised for its recent silence over the project, but said it’s focused on reaching beta. Sorry all for the silence! We're closing in on Beta and everyone's working hard to get there. Once that's done, […]

  • Square Enix does not condone Final Fantasy: Mystic Quest HD Remaster

    Square Enix has said it’s not involved with a fan remake of Final Fantasy spin-off Mystic Quest. 1992 SNES game Final Fantasy: Mystic Quest is being remade by Dark Design as Mystic Quest HD Remaster. The developer is even taking pre-orders for the project. Unfortunately, it looks like it is in no position to be […]

  • New Hunger teaser released by LittleBigPlanet Vita co-developers

    LittleBigPlanet Vita co-developers Tarsier Studios have released a teaser trailer for Hunger, which was announced in May 2014 at the Nordic Game Conference. The game has been rumored to be the firm’s unannounced Sony project since 2010. Platforms are still to be announced, but the studio became a first-party SCE developer a few years back, […]

  • Here’s two Mario Party 10 overview videos, one featuring amiibo

    Overview videos for Mario Party 10 and the amiibo which work with the title have been released by Nintendo Japan. Obviously each one is in Japanese, but you get the gist all the same. Mario Party 10 releases on Wii U March 20 in North America and Europe. Thanks, AGB.

  • Clan Raids announced for Call of Duty: Advanced Warfare Companion App

    Activision has announced a new Clan Raids mode will be made available through the Call of Duty: Advanced Warfare Companion App. According to the CoD community blog, raids are time-based challenges where success earns you a spot on the Clan Raids leaderboards and new Clan Raid-exclusive in-game gear like the Equilibrium set. Clan members will […]