Microsoft issuing refunds for Minecraft splitscreen issue

Tuesday, 22nd May 2012 03:21 GMT By Brenna Hillier

Microsoft has agreed to issue refunds to players who purchased Minecraft Xbox 360 Edition but can’t use split-screen multiplayer on their SD displays.

The platform holder told Kotaku that not everyone is eligible, as a change has been made to the sandbox adventure’s Arcade listing.

“We updated our pre-sale notification to inform customers that an HD screen is required for the split-screen multiplayer feature on Minecraft: Xbox 360 Edition,” a company spokesperson said.

“If a player does not have an HD screen and purchased this game prior to the notification update, they are eligible for a full refund through customer support.”

Reports suggest applying for a refund has had mixed results.

Despite the lack of couch co-op for the CRT crowd, Minecraft has sold great guns since its release on Xbox Live Arcade, totting up over 1 million sales in its first week, proving profitable in less than an hour and breaking day-one sales records for the service.



  1. ManuOtaku

    Well at least they are doing something, is the least they can do really, as clearly is their fault in the first place.

    #1 3 years ago
  2. freedoms_stain

    It only takes a ton of bad press to make you do the right thing Microsoft. Saints!

    #2 3 years ago

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