The Division 1.1 update wiped out some players’ characters

By Sherif Saed, Wednesday, 13 April 2016 08:48 GMT

The Division’s big update seems to have caused a big issue for some players.


The Division 1.1 update wiped out some players’ characters

Update 1.1 for The Division went live yesterday. 1.1 introduced many new additions to the game such as loot trading, new daily and weekly assignments, new gear sets, a new Incursion and more.

Unfortunately, it wasn’t without its issues. A number of reports on Reddit as well as Ubisoft’s own support Twitter indicate there’s an issue where some players are not able to locate their characters.

For some, this happened the first time they tried logging in after applying the patch. Others managed to log-in once, but had their characters go missing on later attempts.

Ubisoft officially acknowledged the issue on Twitter, promising to investigate. It seems this investigation will take longer than players expect, however.

It’s not clear at this stage if these players will be able to get back their characters, or if they’re gone for good.

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