Sony has offered a few steps to help those who are having issues with their pre-loaded PS4 installs of Grim Fandango Remastered.
A few reports have started to appear online from users who’ve pre-ordered and pre-loaded Grim Fandango Remastered on their PS4 consoles.
Sony has since posted a support thread on the official forums, to advise everyone what to do.
The solution is basically re-downloading the whole game, plus a few other steps we’ll post below.
- Return to the PS4 store and purchase the free version of the game (this SKU will only be visible to pre-order users at around 9pm PST.) Purchase the SKU only, do not re-download at this point
- Restore PS4 licenses. [Settings] > [PSN] > [Restore License]. If this doesn’t solve the issue continue to step 3
- Go to Library, highlight Grim Fandango and press Options
- elete Game Content
- While still in the Library highlight Grim Fandango and press X to re-download the content
- Restore licenses again