Having issues playing Grim Fandango Remastered on PS4? Sony is offering help

By Sherif Saed, Tuesday, 27 January 2015 10:18 GMT

Sony has offered a few steps to help those who are having issues with their pre-loaded PS4 installs of Grim Fandango Remastered.

grim fandango remastered screen 1

A few reports have started to appear online from users who’ve pre-ordered and pre-loaded Grim Fandango Remastered on their PS4 consoles.

Sony has since posted a support thread on the official forums, to advise everyone what to do.

The solution is basically re-downloading the whole game, plus a few other steps we’ll post below.

  • Return to the PS4 store and purchase the free version of the game (this SKU will only be visible to pre-order users at around 9pm PST.) Purchase the SKU only, do not re-download at this point
  • Restore PS4 licenses. [Settings] > [PSN] > [Restore License]. If this doesn’t solve the issue continue to step 3
  • Go to Library, highlight Grim Fandango and press Options
  • elete Game Content
  • While still in the Library highlight Grim Fandango and press X to re-download the content
  • Restore licenses again

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