Blizzard details assistance for GAME Australia Diablo III pre-order customers

By Alex Donaldson, Friday, 25 May 2012 09:03 GMT

A Blizzard Community Manager has detailed exactly what steps customers who pre-ordered Diablo III at in-administration GAME Australia have to take in order to get their money back.

The instructions posted up on Blizzard’s official Diablo III message boards involve taking a scan of your receipt and sending it to Blizzard customer support. To be eligible customers must have purchased Diablo III direct from Blizzard before May 21st, as was previously announced.

Those who pre-ordered the Collector’s Edition will even get the digital Collector’s Edition items added to their account manually by Blizzard. There’s a few terms and conditions to understand but the process is otherwise easy. Blizzard will be checking submitted claims against a list of pre-orders obtained from GAME.

GAME Australia confirmed that they wouldn’t be stocking the title in-store upon entering administration early last week. The situation of the struggling retail chain hasn’t improved since, with the company today closing 60 stores and laying off 281 staff.

Sometimes we include links to online retail stores. If you click on one and make a purchase we may receive a small commission. For more information, go here.




Diablo 3

Diablo III

  • Diablo 3 players earning Double XP this weekend

    Diablo 3 players an participate in a Double XP event this weekend, which should help them prepare for Reaper of Souls’ launch on Tuesday, March 25. The experience bonus is set to 100%, up from the 50% Blizzard set earlier this month. The 100% Bonus XP period ends on Monday, March 24 at 12:01 am […]

  • Diablo 3 players on PC and Mac getting 50% extra XP starting today

    Diablo 3 players can bask in some extra XP for a limited time on PC and Mac starting today. Players will net 50% extra experience points in celebration of the Reaper of Souls expansion, which lands at the end of the month. This will also help out greatly with the Paragon Leveling System which recently […]