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You won’t get a refund on SimCity if you bought it through Origin

Friday, 8 March 2013 00:57 GMT By Phil Owen

There have been conflicting reports this week about what you can do if you feel screwed by your inability to play the copy of SimCity you paid $60 for due to the server meltdowns. But there is one thing you should know: if you bought the game through Origin, you will not get a refund.

This saga has been a complicated one beyond the server problems themselves. First, an EA community manager said the following Tuesday morning on the forums: “If you regrettably feel that we let you down, you can of course request a refund for your order at [Origin's "contact us" page], though we’re currently still in the process of resolving this issue.” (That forum post has since been edited to remove that comment.) That does not say that you would definitely be able to get a refund, but it implies that it is possible.

But it is not. Origin policy states that there will be no refunds given for digital purchases unless there are, EA Support told Polygon, “special mitigating circumstances.” The game’s servers not working properly and preventing you, through no fault of your own, from playing does not count. You could perhaps get a refund, Polygon was told, if you only realized after purchase that your PC does not meet SimCity’s minimum system requirements.

Making viral waves today was an image of one user’s chat with customer service as he tried to get a refund. This person threatened to dispute the charge with his bank, and the rep to whom he was speaking said he would be banned from Origin if he did that. @OriginInsider later tweeted that you will not be banned for seeking a refund.

As outrage grows, Maxis general manager Lucy Bradshaw issued the following statement to Kotaku:

“Thousands of players across the world are playing and having a good experience – in fact, more than 700,000 cities have been built by our players in just 24 hours. But many are experiencing server instability and consequently, the rollout in North America has been challenging. It’s also now evident that players across Europe and Asia are experiencing the same frustration,” she admitted.

“Our priority now is to quickly and dramatically increase the number and stability of our servers and, with that, the number of players who can simultaneously access the game. We added servers today, and there will be several more added over the weekend. We’re working as hard as possible to make sure everyone gets to experience the amazing game we built in SimCity.”

Meanwhile, Amazon is no longer selling digital copies of SimCity, some social features of the game were disabled to try to improve performance, and several servers were taken down and patched yesterday. But issues persist. We will keep updating you on this drama as it continues to unfold.

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27 Comments

  1. ps3fanboy

    IT IS TIME TO CALL THE LAWYER! FUCKING DUMB ASSES AT EA THINK THEY CAN TAKE YOUR MONEY AND RUN…

    #1 2 years ago
  2. DSB

    As a consolation prize, if you show up at EA headquarters in California, Peter Moore, David DeMartini, Frank Gibeau and John Ricitiello will line up to piss in your mouth, in person.

    Just so you don’t feel too cheap when they do it from afar.

    #2 2 years ago
  3. Erthazus

    http://www.p2p-weblog.com/wp-content/uploads/the_peter_moore_guarantee.jpg

    #3 2 years ago
  4. Sini

    what a fucking mess, this is way worse than diablo 3 launch.

    #4 2 years ago
  5. mattevansc3

    You do realise Valve do the exact same thing. Its not the refund he was being told he’d get banned for but the dispute of payment. When you dispute the payment with your card issuer they do a charge back to the account and its the chargeback that gets your account banned. Valve has locked out entire user accounts and offline access to their games for chargebacks.

    #5 2 years ago
  6. chillin

    This is so fuk!n frustrared..
    Servers olways down….

    I just wish i haven’t buy this game from origin….

    #6 2 years ago
  7. DSB

    @5 It’s not surprising, but it’s amazing that nobody sues those companies.

    In the EU, you’re allowed to go back on a purchase within 2 weeks or 4 weeks, I forget which, so it should be straight up illegal to trade with those citizens without living up to those standards.

    #7 2 years ago
  8. SlayerGT

    Lately I’m being reminded why, years ago, I was worried about the industry going “all digital”. This “always online” shit seems to be a bad design choice now a days.

    #8 2 years ago
  9. mreko3230

    This is just a problem with digital purchases. I purchased a digital item through Gamestop and it never did work. I kept telling me the code I was inputting had already been used. Never could get a refund and in fact their terms of service clearly state there is no refunds for digital purchases. XBOX Live also would not issue a refund. I was simply out $20 with no recourse.

    #9 2 years ago
  10. NightCrawler1970

    I guess those online slackers learned there lession, for now on, buy a hardcopy from store and if isn’t working just bring it back to store and get a refund…

    EA sucks in service and Origin have to train those help-desk people not mentioned the word “BANNED”…

    #10 2 years ago
  11. xxJPRACERxx

    EA is working on the problems. It’s not like you wasted $60 ($80 in my case since I’ve got the deluxe version), the game will work eventually, just wait a couple more days, you’ll live.

    The law here in Canada state that if you bought something and it’s not working you can have a refund, but if the seller say is working on a fix then the buyer should wait for the fix. Of course the fix should come in a reasonable amount of time. It’s called good faith or something. It’s not like EA is intentionally causing problems.

    People are spoiled nowadays. They can’t even wait a couple of days.

    #11 2 years ago
  12. DeyDoDoughDontDeyDough

    @12

    You’re skirting the issue. Whether or not EA is legally obligated is absolutely not the point. Good faith is the point; something EA desperately needs to start showing its customers. This is a PR disaster.

    If something doesn’t work, it’s EA’s fault. They can talk about unprecedented this and difficulties that, but they could have spent the money on necessary testing and prevented this. They didn’t, and so the customer suffers and EA kicks that customer while they’re down.

    How many refunds, in total, would EA have had to dish out? A few hundred? A couple of thousand? Chump change. Instead, it lets this happen. And to think, the people who make these decisions make six-figure salaries. Unbelievable.

    It’s time for me to vote with my wallet. No matter how much I want any particular game, I will never, ever buy an EA product again.

    #12 2 years ago
  13. Puggy

    I have to agree with Number 12 in that it will work soon. A few more days and the first “groups” should have a work around and you can play your purchased copy with a crack. Not totally legal maybe but hey, at least you can enjoy the media you paid money for.

    What I was always wondering on though…. why did they do the always online thing anyway? I mean it only creates loss since you need the hardware and lines… and since I did not see any micro transaction in the game, there is no additional revenue coming in for keeping player playing on “your” server.
    From a money point of view, I do not get it.

    #13 2 years ago
  14. DeyDoDoughDontDeyDough

    @14

    YOUR FIRST PARAGRAPH: Don’t worry, there will be cracked copies floating about the internet in a matter of days.

    YOUR SECOND PARAGRAPH: Why do they try to protect their property from bootleggers?

    Um.

    Mainly, though, just to be clear, you’re actually arguing that it’s okay for EA to KNOWINGLY* release a faulty product, then deny refunds because people who legitimately paid for it will be able to pick up a pirated/cracked version onto which they may add no future content and put themselves at risk of prosecution. That’s your argument?

    And I thought my cat was dim.

    *This is about minimising spend in my opinion. Bare minimal infrastructure provided in case the game is a flop. Wouldn’t want all those servers sitting about doing nothing, would we. No. Better see how popular it is, then make everyone wait a week or two while we spend money on infrastructure we should have made available in the first place. Just to be clear again: EA probably knew this would happen at a time when it still had the option to delay release. Of course, that would have pissed people off too, and since EA didn’t have their money yet, they were probably worried people might cancel their preorders.

    #14 2 years ago
  15. Mineral4r7s

    I give this game a year and all servers will go offline. Its EA after all. Maybe people learned something now. (I don’t really believe that but hope dies last)

    #15 2 years ago
  16. DeyDoDoughDontDeyDough

    @16

    It’ll go offline as soon as EA stops making revenue from additional content. I think that’ll be longer than a year but it’ll happen, though perhaps EA might deactivate the DRM at that point.

    Like you say, hope dies last.

    #16 2 years ago
  17. The_Red

    @12
    No offense but do your work for EA? All of your posts in SimCity topics have been either about how SimCity is a superb game or how people are wrong here and EA has done nothing wrong. ;)

    Of course I’ve been overly negative about EA in my recent posts and by that logic, I could be working for EA’s rivals but still, how can you not be angry at them after all this?

    #17 2 years ago
  18. OwnedWhenStoned

    @12

    It’s not people who are spoiled nowadays, it’s companies that are spoiled.

    Because you have very little rights with digital purchases, and your only recourse is the same companies support (no independent third party) they can just get away with things like this. And they do.

    It’s not being spoiled to expect something to work when you buy it.

    #18 2 years ago
  19. RocknRolla

    lols :D I waited with the game :D and this happeens :D

    #19 2 years ago
  20. shogoz

    how the fuck are you supposed to get a refund on a digital copy anyway? of course you fucking can’t. this articles dumb. The only way you can get a refund is if someone from the company physically comes over and ensures it’s deleted from your system or some shit haha. some of you guys seem to be blaming the company saying they’re screwing you but it’s your own country’s fault for not coming up with better national laws. In my country companies/businesses aren’t able to sell things while saying you can’t get a refund. this ensures we get quality products and makes it so other foreign companies/businesses conform to our laws if they want to sell us things. “no refund” signs are illegal by national law and a business gets in serious shit if they are displayed in my country. The law never stoops in favour of businesses rather than consumers if they want to sell shit in my country. A foreign computer business opened up and were claiming in their terms and conditions that they can’t be held liable if they fuck up your computer (amongst other things) while they are servicing it and all of their outlets were fined 1/4 million dollars in total. Your blame shouldn’t be targeting companies but your asshole government that lets businesses like them sell shit to you and can screw you over easily. If you want to order or buy a digital copy from a place based overseas you should be doing it at your own risk after ALWAYS reading the terms and conditions. this is why i’m never going to buy digital copies of games. I don’t buy DLC i just download it for my jtagged xbox or modded ps3 fuck it

    #20 2 years ago
  21. lama

    the game serial number is tied to your origin account, a refund can be executed simply by deleting the game serial from your origin account.

    #21 2 years ago
  22. PenTaFH

    Basically meaning that, once again, EA is breaking laws and not caring one f*ck about it.

    Here in the Netherlands we have a law that if you buy a product over the phone, internet or through mail order, you have two weeks to be able to return the product and get your money back NO QUESTIONS ASKED. Of course, this only applies if the product can be returned in its original state, but given that this is about a digital product that should not be a problem, especially since a large percentage of data is handled not by the client but by EA themselves.

    I had a similar problem last year when I wanted to undo my purchase of a shortcut kit for BF3. I haven’t used Origin since then, not planning to either.

    #22 2 years ago
  23. Samoan Spider

    @23 Sorry to nit pick, and I’m not defending EA, but they aren’t breaking the law. The issue here is that the law in many countries just isn’t up to scratch. In the UK our Consumer Bill of Rights is in a consultation phase and it includes changes to the way digital content is dealt with afaik. Governments get in a panic as things take hold. The patent system in the US is under a major rework because many have taken the piss with it. There are several countries drawing up laws on liability in regards to robots because suddenly we’re at that stage where self driving cars can hit someone. Now with digital products, its the same story. What do you do if you aren’t satisfied? What if you have a legitimate complaint and want a refund? Currently its tough luck unless you get a company that values customer service.
    Anyway, I’m done. On topic, I haven’t played this yet, but I have so much to catch up on, I’ll just play it when the dust settles.

    #23 2 years ago
  24. Asgaro

    @1 EA didn’t take your money. You gave them your money. Every SimCity purchaser is in fault for supporting these DRMed games. Stop pre-ordering games!

    #24 2 years ago
  25. Hellhound30x

    @#2 DSB that comment is priceless! ha! ha! ha!

    #25 2 years ago
  26. PenTaFH

    @24
    Here, they are. The law in question isn’t a draft, it’s not in the works, it’s not in any kind of consultation phase, it’s real and it is in effect. Nearly all webshops also abide by it, because they will face serious consequences if they don’t.
    EA is just pointing at its EULA, saying ‘you downloaded this, we won’t refund.’ In the same EULA, however, they unequivocally and undeniably state that if their EULA conflicts with (local) legislature, the EULA loses and EA has to and will abide by the law.

    So they’re not even only breaking the law, they’re not even following their own rules. Which in turn, and this is where I know this discussion could get messy but I’ll do it anyway, gives me a huge incentive to start pirating their games. If *they* cannot even follow their own rules, why in the depths of Hades should I?

    #26 2 years ago
  27. Samoan Spider

    @27 I’m sorry to say, Distance selling regulations and the Sales of Goods act here in the UK don’t cover or reference downloaded material like this where it is not clear whether it is classified as goods or a service in law yet. So its a conundrum.

    Edit: My point about the customer service bit is crucial here though. If they give 2 shits, they should demonstrate it to those that really want out. Piracy is never the answer, but EA has made so bloody impossible lately to respect them that I find it very difficult to disagree with you.

    2nd Edit: A whitepaper on the subject from a couple of years ago with some interesting points – http://tinyurl.com/cgv2zwo

    #27 2 years ago

Comments are now closed on this article.

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    Dying Light is the latest game to take a jab at Destiny by having its own loot cave. Destiny’s infamous loot cave has been recreated in Dying Light, sort of. Of course the loot cave in Dying Light is only an Easter egg and doesn’t actually net you any loot. Instead, upon entering it, you […]

  • Resident Evil: Revelations 2 supports co-op in story mode, but only offline

    You can play the campaign of Resident Evil: Revelations 2 in co-op, but not online. 4gamer spoke to producers of Resident Evil: Revelations 2 and made out with a few details concerning story, setting and more. The site confirmed that while you will be able to switch between characters in the single player, and have […]

  • The Witcher 3 may have a permadeath “Insanity” mode

    Although not yet confirmed, The Witcher 3: Wild Hunt developer CD Projekt RED is working on a difficulty mode dubbed “Insanity” that will delete your save if you die. During Monday’s Twitch stream, the developer took a few questions from the chat and we’ve got a bunch of answers. There are many interesting little bits […]

  • Dragon Age: Inquisition is the most successful launch for BioWare, based on sales

    Dragon Age: Inquisition is responsible for the most successful launch in developer BioWare’s history, according to EA. During last night’s EA Q3 2015 earnings call, the publisher said that Dragon Age: Inquisition was the most successful launch for developer BioWare. Today, we get a bit more detail. “In particular, Dragon Age: Inquisition had by far […]

  • Here’s a walkthrough of one mission from Far Cry 4 Hurk Deluxe DLC

    Far Cry 4′s latest DLC pack, Hurk Deluxe, seems like good fun, judging from this video. The Hurk Deluxe Pack was released today on all platforms. It comes with five new missions. The video below takes a look at the “Call of the Wild” mission. In the walkthrough you’ll get to see some of the […]

  • Battlefield Hardline beta date confirmed on Xbox Store

    The beta date for Battlefield Hardline has popped up on the Xbox Store, confirming the rumoured date. The listing for the Battlefield Hardline beta is available for anyone to see right now on the Xbox Store. Granted, it’s for Xbox 360, but unless EA is starting this beta early on Xbox 360, this will pretty […]

  • GTA player flies jets backwards in impressive stunts

    Doing stunts with jets in GTA 5 can be impressive, but it’s nothing like flying them backwards. Making videos of your jet stunts has become too mainstream. Which is why the latest video from YouTube channel GTA5Videos is all about defying that. The video below features some insane stunts mostly done by flying jets backwards, […]

  • CoD: Advanced Warfare balance patch out, System Hack nerfed, HBRa3 buffed

    The latest patch to Call of Duty: Advanced Warfare is here with some major changes to game balance. Making good on the promise to nerf System Hack, developer Sledgehammer Games has released the latest patch to Advanced Warfare to do just that, and much more. The patch is out now on Xbox platforms, with PlayStation […]

  • Grinding three purples in Borderlands: The Pre-Sequel may crash your game [UPDATE]

    Update: Gearbox Software has announced there’s currently a hot-fix in place for Borderlands: The Pre-Sequel as a temporary solution to crashes caused with the DLC update. Until a permanent fix can be made, the hotfix should correct crashing issues. All will be fixed in the next major game update. Original Story A bug that snuck […]

  • Havoc maps up the tempo for Call of Duty: Advanced Warfare

    Dave Cook dons his Exo suit to find the new Havok DLC maps a great change of pace for Call of Duty: Advanced Warfare. Given that Call of Duty: Advanced Warfare places great emphasis on verticality, it’s little wonder that Sledgehammer Games has designed the first of its four DLC map packs with elevation and […]

  • G2A responds to deactivated Far Cry 4 keys debacle

    G2A, one of the third-party sellers that were named in the ongoing episode of deactivated Far Cry 4 keys has decided to release a statement. G2A is a well known third-party key sellers online. Most users know it through its sponsorship deals with many YouTube and Twitch channels. The service sells keys both through its […]

  • Petroglyph’s Victory resurfaces with Korean co-developer

    End of Nations, Mytheon and Grey Goo developer Petroglyph Games seems to have salvaged a stalled project. Victory popped up back in early 2013 after Trion Worlds took End of Nations in-house. Petroglyph’s attempt to crowdfund the unusual strategy title ended in iniquity, but it vowed to do whatever it could to bring the game […]

  • Far Cry 4 Hurk Deluxe DLC now available

    Far Cry 4′s latest DLC pack adds new story missions and a pile of new weapons. Far Cry 4: Hurk Deluxe is now available on PC and Xbox platforms, and is rolling out to the PSN in line with local network updates. The pack bundles five story missions, including Yak Farm, Blood Ruby and Hurk’s […]

  • Yes, Resident Evil: Revelations 2 has microtransactions

    Resident Evil: Revelations 2 has microtransactions, but thankfully they’re not as outrageous as initial reports suggested. The subject of Resident Evil: Revelations 2′s microtransactions arose earlier today with reports filtering out of a European press event that you’ll be able to pay to keep playing after your character dies. The ramifications of this are pretty […]

  • Play mini-games to unlock Magicka 2 content

    Magicka 2 publisher Paradox Interactive has invited fans to earn in-game rewards by playing other games. The Magicka website will host various mini-games in the build up to Magicka 2′s launch later this year on PC and PS4. Playing these games controbutes to a community score total which will eventually unlock in-game content as well […]

  • Deactivated Far Cry 4 keys were purchased through Origin

    Far Cry 4 owners who found their games deactivated without warning may be surprised to learn where they came from. Many copies of Far Cry 4 purchased through third-party re-sellers have been deactivated without notice. Although resellers affected by the deactivations argued that they had made authorised purchases, Ubisoft has denied this. The publisher told […]

  • Will Assassin’s Creed visit Japan in 2016?

    The next Assassin’s Creed game after Victory may finally bring ninja and assassins together. An Assassin’s Creed fan has spotted what certainly looks like a heavy hint that the next game after Victory will be set in Japan. Ubisoft forums member Cornik22 was looking through the Assassin’s Creed 4: Black Flag official art book when […]

  • Resident Evil HD modder aims to restore original, terrible voice acting

    Resident Evil and its early sequels are justifiably famous for their simply dire voice acting. Some Resident Evil fans feel they just can’t enjoy the experience of exploring Umbrella facilities if someone isn’t talking at them with absolutely no regard for pacing, content or tone. As a result, modder Bunny has stepped up to the […]

  • Record iPhone sales drive Apple to revenue spike

    The iPhone is still going strong – in fact, it’s selling better than ever. Apple has announced its financial results for the quarter ending December 27 2014, exceeding expectations with a 29.5% increase in revenues to $74.6 billion. This was a new record for the company. One of the key factors in this spike is […]

  • HoloLens has “mind-blowing” potential for games, says Microsoft CEO

    Microsoft’s VR wearable HoloLens is going to be great for games, according to CEO Satya Nadella. Speaking to investors, Nadella made Microsoft’s entertainment plans for the device explicit. “It’s also getting clearer how the games people love today will evolve to mind-blowing experiences in the future when designed for the mixed reality that Windows 10 […]

  • EA Q3: Battlefield 5 still on for holiday 2016, PGA Tour 15 spring release confirmed

    EA announced its financial results for its Q3 fiscal year 2015 quarter, ended December 31, 2014, noting total net revenue $1.13 billion in total net revenue compared to $808 million year-over-year. For the nine months ending December 31, total net revenue came in at $3.3 billion. Net revenues were up 39% and net income came […]

  • Players logged 113M single-player hours in Dragon Age: Inquisition, other EA games stats

    Ahead of its Q3 2015 earnings release, Electronic Arts has released a game infographic showing some interesting stats compiled through gameplay from October – December 2014. For FIFA 15, over 3.3 billion goals were made; 73 million knockouts occurred in EA SPORTS UFC; over 10 million families were created in The Sims 4; 113 million […]

  • Hyrule Warriors has shipped 1 million units worldwide

    Koei Tecmo has announced shipments of its Wii U hack and slash action title, Hyrule Warriors, has shipped one million units worldwide. The Omega Force-developed title was released in Japan on August 14 and in the west on September 26. Two packs of DLC for the game are slated for February alongside the version 1.5.0 […]

  • Xbox Games Store discounts Never Alone, Dragon Age: Inquisition, more

    This week’s deals available through the Xbox Games Store will be valid until February 2 with titles such as Battlefield 4, Dragon Age Inquisition, Never Alone, and Titanfall discounted. Discounted titles with an asterisk are for Xbox Live Gold members only. Xbox One Just Dance 2015* – 40% Another World* – 50% Never Alone* – […]

  • Say hello to Mortal Kombat X’s latest character: Reptile

    As promised, one of two character reveals this week for Mortal Kombat X has occurred: it’s the acid-spitting Reptile. Nice! Watch the video above. Mortal Kombat X is slated for release on April 14 and will be available on PC, PS3, PS4,Bxo 360 and Xbox One. Thanks, MrTGJelly (Trent).

  • Twisted fairy tale Woolfe: The Red Hood Diaries hits Steam Early Access

    Woolfe: The Red Hood Diaries, the successful Kickstarter from GRIN Studios, has launched on Steam Early Access. The PC title is described as a “cinematic fable featuring a vengeful Red Riding Hood,” who armed with an axe sets out on a quest to avenge the murder of her parents. Gameplay features action-platforming, combo-based hack ‘n […]

  • Dead or Alive 5: Last Round delayed to late March on Steam

    Koei Tecmo has announced it is delaying the PC release of Dead or Alive 5: Last Round to March. According to an updated listing on Steam (thanks, AGB), the fighter was delayed “in order to provide you with the best experience possible.” To apologize for the delay, Team Ninja will offer the Halloween 2013 Set, […]

  • Dragon’s Dogma Online will be F2P “no plans” for western release

    Dragon’s Dogma Online will be a free-to-play title for PC, PlayStation 4 and PlayStation 3. Set for release this year, Dragon’s Dogma Online has a lobby which will support up to 100 players, is open-world, and the executive producer is Hiroyuki Kobayashi. Players can form groups with up to four players or pawns while raids […]

  • Watch this release video for Borderlands: The Pre-Sequel DLC Lady Hammerlock

    The Lady Hammerlock DLC for Borderlands: The Pre-Sequel releases today on PC, PlayStation 3 and Xbox 360, and coinciding with the release is the launch trailer. In the Lady Hammerlock DLC, players are introduced and will be able to step into the shoes of Sir Hammerlock’s sister, Lady Aurelia the Baroness. The DLC will run […]

  • Free DLC for Tales of Zestiria takes place after main storyline

    Free DLC will be released in Japan for Tales of Zestiria, and while Bandai Namco has yet to state whether it will be released westward with the core game this summer, it’s an interesting slice of content. According to information from Jump posted by Siliconera, the DLC Alisha After Episode: What Is Reflected In The […]

  • This video of a Paris flat looks the real deal, but it’s all Unreal Engine 4

    I’m not entirely sure when, or how, this fella managed to sneak into my secret flat in Paris and film it, but since it’s out there I may as well share it with you. All joking aside, this video is rather amazing. It provides a virtual tour of a flat located in Paris; however, it’s […]

  • The Witness passes key development milestone, still no release date

    The Witness has seemingly come back from the dead. Creator Jonathan Blow has posted an update on the game’s development. Surely you still remember The Witness? Jonathan Blow’s follow-up to Braid, which was shown during the PlayStation 4 reveal event all the way back in February 2013? Well, today we got our first development update […]

  • You can now take selfies in World of Warcraft

    The latest patch to World of Warcraft has added a S.E.L.F.I.E. Camera to the game. And it does exactly what it sounds like it does. Patch 6.1 is currently being deployed to World of Warcraft’s Public Test Realms (PTR). There’s a massive list of patch notes, but the most pressing one, other than Twitter integration, […]

  • Hellblade: early gameplay and prototype footage revealed

    The latest developer diary for Hellblade is here with a look at some early gameplay prototypes and a peek at some polished areas. Hellblade developer Ninja Theory has revealed even more details of how game development works behind the scenes. The eighth part of this ongoing diary shows early gameplay footage along with some intriguing […]

  • Resident Evil Revelations 2: Raid mode offline-only on launch, more details

    Capcom has revealed a tonne of new details about Raid mode in Resident Evil: Revelations 2. Capcom has confirmed that Raid mode will launch with the first episode of Revelations 2 in February. You will be playing it offline only though, either solo or in split-screen co-op. As for the online portion, Capcom promised it […]

  • Watch the first 20 minutes of Life is Strange

    The first 20 minutes of Life is Strange have been posted online for anyone to watch. The opening 20 minutes of Life is Strange set the stage for what kind of game it is. The kind that you’ll probably like if you’re a fan of Telltale games. The video is courtesy of consolewarsofficial and you […]

  • Don’t blame Ubisoft for cancelling keys – blame the culture of overpriced games

    Publishers need to drop PC games prices in order to stem the flourishing grey market, says Matt Martin. “How are you going to sell me Far Cry 4 for £45 when I can pick up Far Cry, Far Cry 2, Far Cry 3, Far Cry: Blood Dragon and extra DLC for just £30?” Some players […]

  • Dragon’s Dogma Online is real, full reveal in this week’s Famitsu

    What’s been heavily-rumoured to be the next instalment in the Dragon’s Dogma franchise, Dragon’s Dogma Online, will be fully revealed this week. According to a recent post by Famitsu, the magazine’s upcoming weekly issue, which releases January 29, will contain a massive feature on Dragon’s Dogma Online. The magazine will dedicate 18 pages to all […]

  • Valve responds to recent Counter-Strike match-fixing scandal, bans offenders

    Valve has investigated the recent case of match-fixing involving two teams in the Counter-Strike: Global Offensive professional scene and decided to ban those involved from future tournaments. Recent allegations involving match-fixing between iBUYPOWER and NetcodeGuides.com – two of the professional teams that played in Cevo Season 5 – came to light. Valve has took notice […]

  • Having issues playing Grim Fandango Remastered on PS4? Sony is offering help

    Sony has offered a few steps to help those who are having issues with their pre-loaded PS4 installs of Grim Fandango Remastered. A few reports have started to appear online from users who’ve pre-ordered and pre-loaded Grim Fandango Remastered on their PS4 consoles. Sony has since posted a support thread on the official forums, to […]

  • Get Dragon Age: Inquisition for $36 and more in EA’s Xbox One sale

    Many EA digital games are being offered at considerable discounts on Xbox One right now. The latest EA sale is pretty good, offering sales on many AAA titles. It’s only available on Xbox One, with extra savings for Xbox Live Gold subscribers. The list below covers prices for Gold Subscribers. Plants vs. Zombies: Garden Warfare […]

  • Grim Fandango Remastered reviews round-up, all the scores

    Grim Fandango Remastered is a classic game brought into the new generation, so it’s time for everyone to know how great it is. The reviews for Grim Fandango Remastered have started popping up and as per usual, we’ve collected a few of them below. Grim Fandango Remastered is, as the name suggests, a remastered version […]

  • The Witcher 3: latest build is 1080p on PS4, 900p on Xbox One

    The recent preview build of The Witcher 3: Wild Hunt was running at full-HD resolution on PlayStation 4 and 900p on Xbox One. German website Gamestar attended the recent preview event for The Witcher 3 and examined the three versions that were on offer, PC, PS4 and Xbox One. Here’s the quote, courtesy of Google […]

  • Joystiq is likely to close – rumour

    AOL is rumoured to be closing its video game site, Joystiq. Re/code is reporting that AOL is likely to close its video game site Joystiq soon, according to “various sources.” The move is part of a company-wide restructuring that will affect Joystiq and other “under-performing content properties.” Joystiq is one of the most renowned sites […]

  • The Last of Us movie will be “pretty faithful” to the game

    The Last of Us will bring many of the same elements to the big screen as the small one, according to writer Neil Druckmann. Although The Last of Us will have to be adapted in various ways to make the transition from lengthy interactive adventure to cinema-friendly story arc, Druckmann is hoping to keep the […]

  • Microsoft is fixing Xbox One’s slow controllers

    Xbox One control pads have many charms, but quick start up is not one of them. The Xbox One controller currently takes up to five seconds to connect to your console after switching on, which is an eternity for someone with an attention span as short as mine. Luckily, Microsoft is working to fix this […]

  • Lucius 2 releases on Friday the 13th (of course)

    Lucius 2 has a really fitting release date. Lucius developer Shiver Games has produced a follow-up to the dark tale of an evil child, and it’s coming your way on February 13 – which just so happens to be a Friday. Lucius 2: The Prophecy will set you back $20, and release through Steam. As […]

  • Saints Row 4: Re-Elected PS4 recalled in Australia, incorrect content to blame

    Saints Row 4: Re-Elected has been recalled in Australia due to a mysterious manufacturing issue. An Australian PR representative said that the retail PS4 version of Saints Row 4: Re-Elected has “a serious manufacturing issue” and has been recalled nation-wide. Here’s what we were told (emphasis mine): “A manufacturing issue has caused an incorrectly classified […]

  • The Whispered World follow up now coming to PS4, too

    Deadalic’s gorgeous-looking adventure Silence has been confirmed for a fourth platform. Originally announced for Mac and PC with an Xbox One port one revealed at a later date, Silence is now on its way to PS4 as well. All versions are due later this year. Silence is Deadalic’s first multi-platform release and in my mind […]

  • Mythbusters to tackle DOOM this weekend

    DOOM is the subject of the next episode of Mythbusters. Having been airing for over ten years now, Mythbusters has pretty much run out of myths to bust, which is why we find ourselves in 2015 with an episode dedicating to answering the question “could DOOM be real?” Bethesda has rveealed that the January 31 […]

  • Destiny hosting a Bungie Bounty – go go go

    Destiny players have a chance to take down Bungie employees in return for one of the most exclusive vanity items in the game. Destiny’s Bungie Bounties usually feature guests from the community, and today’s event is no exception. Joining Bungie community manager David “Deej” Dague are several members of Bungie.org, the developer’s most staunch fan […]