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PSN: Sony “could well have been negligent,” faces big fine

Tuesday, 26th April 2011 21:07 GMT By Staff

Following confirmation that PSN accounts have been hacked, a legal expert has warned that Sony could face heavy fines for breaching the Data Protection Act.

PSN-gate

Sony has confirmed it “believes” personal PSN account information has been stolen by hackers.

Anyone holding a PSN account is advised to take precautions against identity theft.

The details of the credit card linked to your PSN account may have been taken.

The password related to your PSN account has been compromised. If you use it elsewhere, change it.

PSN was taken offline last Wednesday after an “external intrusion” was detected.

Following Sony’s bombshell admission last night that PSN user data has been hacked, a British lawyer has warned that the firm could face heavy penalties if it falls foul of UK data standards.

“Under the Data Protection Act, there are principles that regulate how companies that collect personal data should manage and use that data, and one of them is that they have to take appropriate technological safeguards to protect that data,” Simon Halberstam, a partner at London law firm Kingsley Napley LLP told VG247 today.

“If they fell below what’s regarded as best practice in terms of the technological safeguards that they took, they would be in breach of the Data Protection Act.

“In that case, they are potentially liable, and they could be fined by the Information Commision accordingly. I think the maximum fine is £500,000.”

The UK’s Information Commissioner’s Office confirmed today it is taking the PSN breach “seriously” and is due to talk to Sony on the matter.

Sony could potentially also be sued by both consumers and banks covering losses resulting from any credit card information leak.

“A lot of people do get sued because they’ve been negligent,” Halberstam said. “Negligence is a big source of legal action, and it sounds like they could well have been negligent. If you could prove that they fell below the standard of care required under the data protection regime, that would give a good launch pad for people to sue them for negligence and the consequences of negligence.”

Halberstam added, however, that he felt it “unlikely” Sony will be sued in the wake of the leak, and noted that he couldn’t think of a single instance where a hacked company had been taken to court over loss of data.

“I think the major damage to Sony is reputational,” he said.

“Are people going to trust them with their details any more? That’s a much more serious issue for Sony, I think, than the potential for being sued.”

Should I call my bank?

Sony last night confirmed the worst case scenario regarding the ongoing PSN outage, saying that the identity, date of birth and credit card information linked to your account has been compromised.

“I think the major damage to Sony is reputational.”

Sony suggests PSN customers should protect themselves “against possible identity theft or other financial loss,” and encourages customers to “remain vigilant, to review your account statements and to monitor your credit reports.”

Major financial institutions inside and outside the US are yet to be advised of the security risk, with Giantbomb reporting neither Bank of America nor Chase had been given any official update.

A customer service representative for an international bank said he was nevertheless aware of the problem.

“We’ve had a lot of calls about this,” he commented, stating that banking operatives had turned to the Internet for information. “It looks like a pretty serious hack.”

The representative echoed Sony’s advice and strongly recommended PSN account holders replace their credit cards immediately, to change expiry dates and CCV numbers, and to continue monitoring the account even so.

Contact your bank or credit card issuer’s Card Holders Services department for more information and to initiate a replacement card.

UK consumer rights organisation Which? told Eurogamer that unless account holders had been “grossly negligent” or had participated in scamming, they can only be held responsible for up to £50 of fraudulent charges, and even this may be waived.

The group also advised contacting Experian, Callcredit and Equifax to ensure no applications for credit have been made in your name, echoing advise given to US account holders.

“In the US, none of Sony’s customers will have to pay for any fraudulent use of credit information,” industry analyst and lawyer Michael pachter said.

“So Sony will work with the financial institutions to cover any losses. Sony will of course be liable to reimburse PlayStation Plus customers for their downtime. I’m sure that they will provide something (free game downloads or something similar) to recompense customers for the inconvenience caused, which is significant.”

US Senator Richard Blumenthal has taken Sony to task over how long it took the platform holder to inform customers of the security breach. Sony responded by stating it hadn’t discovered the data theft until this week.

Custom firmware is said to have allowed hackers to utilise an exploit to access the developer-only PlayStation Network

In the door and over the gate
According to Valve, the release of Portal 2 – and its accompanying Steamworks platform for the PlayStation 3 – is an unfortunate coincidence. The toolsuite is currently not considered a serious culprit as the hackers’ points of entry.

Instead, rumours circulating the Internet point to the use of the custom firmware known as Rebug – made possible through the release of the console’s root key by GeoHot.

The custom firmware is said to have allowed hackers to utilise an exploit to access the developer-only PlayStation Network.

While the original hackers’ intentions – an attack against Sony, personal curiosity – may never be known, plenty of savvy users are said to have jumped on the bandwagon, adding games and credit to their accounts.

If the latter is true, greedy exploiters can probably expect more than a ban hammer when Sony finally bring the service back online.

Who did it, and why?
Despite a recent campaign of DDOS attacks against the service, Anonymous has denied responsibility for the latest hack – but the anarchic hacktivist organisation is notoriously splintered into cells of varying abilities and goals.

“Hackers love the ‘fox hunt’, but this is different. This an attack on Sony,” a network administration expert told VG247.

“This sounds like a crew, not a bunch of script kiddies.”

Our expert said if the hack is an act against Sony, then the perpetrators may not use credit card details sourced from the PSN.

“That would be counter productive,” he said. “I see this more as a ‘we got in, copy everything, sort it out later.’ And in this case, [the hack] yielded credit card numbers.

“Also, this could be a bit of a smoke screen. Credit card number theft is ‘popular’ with media and all, but what else has been grabbed?”

Something more vital to the future of the console’s security, perhaps.

“User credit card numbers are not the target Anonymous is looking for,” our expert opined.

“For them, this step is far more about discrediting Sony rather than personal plundering.”

There’s a giant FAQ here, and you can read the full statement from SCEA’s Patrick Seybold below:

Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.

We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.

Valued PlayStation Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

1. Temporarily turned off PlayStation Network and Qriocity services;
2. Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
3. Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.

We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.

Sincerely,
Sony Computer Entertainment and Sony Network Entertainment

PSN was taken offline last Wednesday after an “external intrusion” was detected.

Latest

156 Comments

  1. XDamage

    Daaamn. That is some serious shit…

    #1 3 years ago
  2. Freek

    Well, that’s that then, no PSN purchases, atleast not over creditcard, ever again. Maybe I’ll get a points card every now and then, maybe.

    #2 3 years ago
  3. AHA-Lambda

    no cc being used on this shitty thing ever again then

    fuck sake! >:(

    #3 3 years ago
  4. Gekidami

    So yeah, as you can see hackers only want our well-being, and custom firmwares are harmless…

    #4 3 years ago
  5. Razor

    This is just mindblowing.

    Such incompetence.

    #5 3 years ago
  6. Erthazus

    http://www.youtube.com/watch?v=hMtZfW2z9dw

    HIDE YO CHILDREEN!!! HIDE YO WIFE!!! ‘CAUSE THEY RAPING EVERYONES INFO!!!!

    #6 3 years ago
  7. Gekidami

    @5
    Incompetence? Sony tried everything in their power to stop this from happening, remember all of that shit about them removing Other OS? You are aware this was done through custom firmware, right?

    People that defended these hackers before should be punching themselves in the face right now.

    #7 3 years ago
  8. Benjo1981

    @4

    You still think they’re not going to have to give away some free shit to make up for this? Consumer confidence in Sony just hit rock-bottom.

    #8 3 years ago
  9. Benjo1981

    @7

    Regardless of fault, Sony is ultimately responsible for the PS3 and what happens to its customers.

    #9 3 years ago
  10. Ireland Michael

    I think I’ll be staying away from PSN in future.

    Even allowing this to happen is fucking retarded, and completely incompetent.

    I’m not putting my own security at risk for your benefit.

    You failed Sony. Hardcore.

    #10 3 years ago
  11. NightCrawler1970

    DUUUUHHH!!!! they already snatched an EA game from my account of $39,99…

    Prepaid for now on….

    #11 3 years ago
  12. Freek

    Knowledge can be used for good or bad, that is the unfortunate world we live in, but I woulden’t want it any other way. I want the ability to use my media the way I want too. I like to ripp my CDs and instal custom software on the devices I own.
    It’s up to Sony to make sure their network is secured. They dropped the ball on this one.
    Do you see Xbox live going down so badly? Or Steam? Or iTunes? They have thier act togther and (for example) a jailbroken iPhone isn’t bring down Apples entire network.

    #12 3 years ago
  13. Mr Tom

    I can’t believe they’ve taken 6 days (or more, depending on when this came to light) to tell us this. Sony you fucking pricks!

    #13 3 years ago
  14. Erthazus

    Yeah, Sony tried everything. sony fanboys bible: Everybody is an enemy and Sony is our god.

    Sony started this mess with GeoHot and i think thats just the beggining. With such a great attack soon we can forget about Playstation brand. Sony failed to protect their customers and i seriously don’t know what to do with my personal data.

    Sony please leave the gaming industry. Or at least just be a software company like Sega, maybe you won’t have so much trouble with this stuff.

    and it’s been for like 6 days and they only said about this NOW.

    #14 3 years ago
  15. Patrick Garratt

    Um. Wow.

    #15 3 years ago
  16. NightCrawler1970

    @13, well it all happens on the easter weekend, they need a choco-egg as a snack-on…the next day, they where sick like a dog of eating all those choco-eggs, thats why it takes 6 bloody days…

    #16 3 years ago
  17. Erthazus

    @gekidami, “Incompetence? Sony tried everything”

    Except for telling us about “stolen information” after 6 days. GOOD JOB SONY! Fantastic job.

    Keep up worshipping Sony. YEAH!

    #17 3 years ago
  18. gomersoul

    god i hate what these hackers have done, i have had card details stolen from online shopping before, IT CAN HAPPEN TO ANY OF US, ANYWHERE, ON ANY ONLINE SERVICE. blaming sony is retarded, it’s the pricks using the stolen info we need to stop. if you won’t put your details on psn, you shouldn’t use them online at all because there is just as much chance of it happening, it’s just more high profile as the psn is a large service.

    #18 3 years ago
  19. Benjo1981

    In all fairness, this brings a shadow over all the online services: this could so easily have been Xbox Live or Steam or iTunes. Sony just pissed off people they would have been better off mollifying rather than aggressively chasing. My XBL sub is expiring next month, I think I’ll be using a pre-paid card.

    #19 3 years ago
  20. NightCrawler1970

    @6, lol nice clip…

    #20 3 years ago
  21. Benjo1981

    @18

    You’re right, it could have been any online service. However, this doesn’t change the fact that it was SONY’S online service, meaning that SONY has to take the rap for it. Just like Apple or Microsoft would have to take the rap if their networks got hacked and leaked personal info.

    #21 3 years ago
  22. Freek

    This isn’t your mom and pop little grocery website that got a virus and sent you a phising e-mail or somebody keylogging your PC to get your WOW acount.
    It’s one of the major game console networks. That never happens. It’s exceptional.

    The ball been dropped so badly.

    #22 3 years ago
  23. TIMCSS

    The same thing happend to PLAY.COM just after xmas this year. Credit card details taken and peoples cards used online. Its a massive issue for the WHOLE of the online sector. Sony drew attention to themselves chasing hackers, and TBH was the correct thing to do. Sonys protection should of been better, and am sure we can all sit here for the next 7 days and blame sony left right and bloody centre. But the main issue is how online companys keep personal data, and how its protected.

    hackers can play the card of we want open consoles etc, but in times like this, its not hard to understand why sony tired the best it could to protect its console.

    #23 3 years ago
  24. Kyzzz

    Fuck this shit!

    #24 3 years ago
  25. Kabby

    I cannot believe Steph couldn’t somehow manage to get a pair of boobs worked into that Defcon picture. Losing your touch, Miss.

    Unless it’s a Magic Eye picture.

    #25 3 years ago
  26. Benjo1981

    Seriously though, why did Sony take so long in telling us that personal info ‘could’ be compromised? Surely it would have been better for them to err on the side of caution and tell us straight away!

    #26 3 years ago
  27. Gekidami

    @22
    You say that like theres been over a million different console networks over the last 50 years. This is pretty much the first generation of digital distribution for consoles.

    #27 3 years ago
  28. Xuchilbara

    @25 I agree, all my card and personal info may have been stolen, and Stephany can’t even show me the usual pair of boobs to help calm me down. :(

    #28 3 years ago
  29. Freek

    A marketing firm working for Play.com got hacked and some e-mail adresses got stolen. But not credit card details, they’re more carefull with those.

    That’s understandable. Some little firm not having thier security up to scratch.

    But that’s nothing compared to what happend here.

    #29 3 years ago
  30. ruckus

    Blumenthal to Sony: Lack of info on network breach is ‘troubling’

    Waited it out until it got real nasty…

    #30 3 years ago
  31. Stephany Nunneley

    @25 Touche good sir, and while I agree 1000% with that statement and shall do my best to oblige you in the future, Pat changed the picture :D

    #31 3 years ago
  32. Freek

    No this isn’t first generation anything. That was Xbox Live, years ago. It’s 2011, being connected to everything all the time is the standard. From your PC to your laptop to your phone and all have App stores of some kind.

    You do not get to be this naive as a major technological platform.

    #32 3 years ago
  33. reask

    Number engaged surprise surprise. I will not be responsible for this mess.
    Anything on my card is down to Sony, end of.

    #33 3 years ago
  34. Kerplunk

    @26 and everyone else saying “Why did they wait?”

    We do not know (and are likely ever to know) if Sony knew for certain that such information was compromised until very recently.

    People are immediately assuming Sony knew all along and chose not to tell. I personally don’t think that would be the case. If investigated and found to be true then it would result in massive litigation.

    A company is not likely to make this sort of statement without being pretty certain. If they weren’t certain up until very recently then they simply won’t have said. If they had said so and it then turned out the details had not been compromised it would be another form or corporate suicide and public scaremongering.

    You make sure you know the details for certain before publicising them.

    Be pro-active check your card details and transactions NOW. Don’t sit around making shitty comments whilst some thief could be using your card details. You can take some preventative action RIGHT NOW to look after yourself. Don’t complain about Sony taking their time and then sit around and do nothing yourself!

    #34 3 years ago
  35. Mystic Sage

    I agree def won’t be making purchases over the PSN with a credit card ever again. Guess I will be going out and purchasing PSN cards anytime I need something now what a hassle thanks Sony.

    Now all I have to worry about is my identity being stolen along with all my money in my back account nice = /

    #35 3 years ago
  36. Gama_888

    They may have only just realised personal information was compromised. none of us have no idea whats really going on at Sony.

    may i be the first to say

    THANKYOU GEOHOT YOU MOTHERFUCKER!!

    #36 3 years ago
  37. OrbitMonkey

    I’m kinda hitting myself in the face right now for not taking my card details off as soon as the ps3 was hacked :’c Goddamn phishers!

    #37 3 years ago
  38. TIMCSS

    people, your credit card details are with everysingle company your have used online and stored in the same way. Any company can be hit by this kinda action. So its a huge issue for sony,but id look at the bigger picture and how are details are stored across the internet

    #38 3 years ago
  39. onlineatron

    One of the lucky ones: my debit card isn’t linked to my PSN account, and my password is unique, not the same as any of my others.

    Still, this is messed… Sony need to get their shit together!

    #39 3 years ago
  40. Benjo1981

    @34

    Whilst I accept the principle behind what you say, Sony are still not certain – they ‘believe’ information has been compromised. That’s a long way from certainty.

    Given that, they should have formed this belief several days ago: leaving a week between the potential unauthorised access of personal data and the warning of the customer’s potentially affected is irresponsible and self-serving.

    #40 3 years ago
  41. Benjo1981

    Whilst this is insubstantiated, there are forum posts on Giantbomb claiming that they’ve had unauthorised PSN payments taken from their accounts and listed as occuring on the 19th April.

    If these claims are true, then the information was hacked and taken a week ago. If so, Sony must have known the seriousness of the hack days ago but didn’t say anything.

    #41 3 years ago
  42. Hunam

    What a giant fuck up.

    #42 3 years ago
  43. onlineatron

    @40

    They’re editorialising. Stick it into a translator for corporate doublespeak and you’ll get ‘Yep, you’re all fucked’.

    #43 3 years ago
  44. AHA-Lambda

    fuck sake i am sitting here changing my password to everything now ARGH!!

    #44 3 years ago
  45. Patrick Garratt

    @44 – Same here. What a fucking mess.

    #45 3 years ago
  46. Kerplunk

    @40 I would say that if Sony say are prepared to say on record that they ‘believe’ this data has been compromised then that’s as close to certainty as you’re going to get.

    Now, look at the alarmist way every news site has delivered each bit of Sony hacking news update. Look at this article essentially equating the update with imagery associated with world war. Alarmist and sensationalist rhetoric, running around with your hands in the air – it’s all going to turn into scaremongering as quickly as possible because THAT’S WHAT SELLS.

    Holy shit, Al Qaeda have your PSN account and know where you live. You’re going to get bombed and, worse yet, your trophies are gonna get swiped!!

    There’s one or two folk that have responded to this news in a rational manner but most are going for the whole Sky-is-falling crap.

    @41 Sony clearly had an idea of the seriousness of the hack when they chose to pull PSN offline. That was a pretty bold statement and a step at a preventative measure right there. That doesn’t, however, mean they knew for certain what they’ve just outlined in their latest update.

    People really need to stop falling for the media scare-mongering crap. You folks complain about Fox News but seem to fall for that same stunts anyway.

    #46 3 years ago
  47. KL

    i think people are over exaggerating on this.
    They can’t use the credit card in any other means besides PSN.Digits don’t show up even if the user wants to check on his/her information.
    But they could add credits from ones credit card to the PSN.That’s as far as they could go
    Check your e-mails,as long as you didn’t get the automated purchase confirmation message recently (given a purchase on the PSN that you don’t remember being made by you)you’re safe.

    #47 3 years ago
  48. Hunam

    My username/password combo are in so many fucking places that I actually can’t even remember. Time to start using a new default password.

    *sigh*

    fucking hell sony.

    #48 3 years ago
  49. viralshag

    FUCK IT I’M CALLING MY BANK! WHY ARE THEY SO BUSY AT 10PM??

    #49 3 years ago
  50. themadjock

    @46 Well said. Be vigilant but don’t panic people. In the end PSN will end up stronger and if true the hacking community will loose more support.

    #50 3 years ago
  51. Benjo1981

    @46

    Again a fair point. However, you’re failing to distinguish between the facts of the matter and the fallout pertaining to the facts of the matter.

    Yes, most people will not end up being affected by this problem and the sky is most definately not falling. However, the fallout will be more severe for Sony than the actual consequences of the situation. The storing of personal details is fundamentally justified by trust: individuals trust Sony to keep their data safe. Sony just broke that trust in a big way, regardless of whether anybody is affected by it or not.

    That is why people are taking this quite seriously. Yes, it’ll die down, but it’s yet to be seen how far the fallout spreads.

    #51 3 years ago
  52. darksied

    @10 and others blaming Sony for this:

    What about those emails that Chase, Best Buy, Capital One, Meijer, Walmart, etc. ALL sent out emails a few weeks (1 month ?) ago claiming a hack to their system and losing consumers’ info. Does that mean you’ll never trust your credit card company and retailers again as well? For f*** sake, put the blame where it lies, the people who hacked in and *possibly* stole your info. Now if it turns out a Sony rep is making purchases with your cc# then by all means, blame Sony for that. But they didn’t ask for this and neither did we.

    #52 3 years ago
  53. Blerk

    Ouch. Hard to imagine how this could’ve turned out any worse, tbh.

    Best wishes to everyone affected.

    #53 3 years ago
  54. Myth

    Sony should praise whatever gods of IT they pray to that they didn’t get hit with a hacker with the same lack of integrity as the Gawker Media hacker.

    That’s the only difference between the two – Sony had way more data on people, and on way more people yet the hacker wasn’t as big of a douche and did not publish the data like Gawker’s did.

    I had to work for 1 week to get reimbursed from Apple for the purchases of Sims 3, Fifa 11 and the Quran in Urdu that got put on my iTunes account after the Gawker crap – and cancel a CC that I had memorised.

    #54 3 years ago
  55. Hunam

    @52 We trusted them with our details, we expected them to have decent security. They share the blame as much as anyone stealing the information.

    #55 3 years ago
  56. onlineatron

    @53

    It COULD have been hacked by a sentient Skynet.

    I’d imagine that would’ve turned out worse.

    #56 3 years ago
  57. Hunam

    I think the other kinda sad thing is that Sony, like in the last 2 months had gotten into a great position. They were making money and selling consoles and had just gotten their pride back after the massive beating they took for the first 3 or so years of the gen. First there was Geohot and now this. They can’t catch a break. Though I guess it’s all down to poor security.

    #57 3 years ago
  58. Blerk

    @56, no way – that’d have been much cooler! I could accept being stomped to death by cyborg death machines because it’d be kind of awesome despite the whole ‘death’ thing.

    #58 3 years ago
  59. NightCrawler1970

    http://www.youtube.com/watch?v=hoENVnD3J8w&feature=related, maked me laugh.. just wanna share..

    #59 3 years ago
  60. lexph3re

    Hunam you can’t claim poor security when it took 5 years to crack the console and network. That’s some damn good security to be honest. This isn’t sonys fault they did everything in their power to protect the console from hackers. But, dipsh*ts that support annom and geohotz lead us to this. People privately funding hotz efforts and everyone wants to point the finger at sony?

    That is the most retarded thing I’ve heard in a long time. You give the devil his light for the works he’s done in the dark. These hackes are the “devils” and they are the ones who compromised our information and game time. And while sony is fighting tooth and nail to restore and protect everyone all you guys can do is bash bash bash. Get it together twats.

    I’m in no way pissed at sony, I’m pissed at the hackers and all the asses who have been defending these roaches to even get this far. No way in hell is the removal of os justifing people trying to steal our damn information!

    #60 3 years ago
  61. Gekidami

    ^ This man speaks the truth. Sony kept their network safe for 5 years, then Hotz came along and put us all in this mess. The worst part being that people supported him.

    #61 3 years ago
  62. Christopher Jack

    Fucking hackers are one of the largest threats that prevent us from moving to a digital age.

    #62 3 years ago
  63. Kerplunk

    @51 “Again a fair point. However, you’re failing to distinguish between the facts of the matter and the fallout pertaining to the facts of the matter

    I believe I am making that distinction. I’m doing what I can to overlook the unhelpful scaremongering and alarmism and keep a level and objective view of the facts from reliable sources.

    The fallout has yet to be determined.

    One thing I do feel is that my low opinion of hackers has been justified more than ever. A hacker indirectly enables piracy in response to a function being removed. If that person was genuine in their reasons then they would have hacked that function back in – but they didn’t. And that function was removed on the grounds of security and in response to earlier hacking activity. Other hackers claim they will target a company due to their hacker principles on abuse of personal information. But how much hacking activity manifests itself in the form of stealing personal information and making public? Hypocrisy, cowardice and terrorist-like behaviour are a high price to pay for the infrequent bit of average Homebrew that appears.

    If you’re appraising this event and overlooking or endorsing the act of the hacker(s) then you’re choosing to ignore or support the driving factor in how all of this occurred in the first place.

    #63 3 years ago
  64. Hunam

    I can claim bad security because it wasn’t just a DVD drive being flashed to play games like the 360, it was the entire console, from inside to out being hacked, and knowing this they sat on their hands till someone attacked them.

    Plus, as someone else mentioned, the stuff on your PS3 should be heavily encrypted, if it isn’t, as the case may be, then it’s the biggest fuck up you can get.

    #64 3 years ago
  65. Benjo1981

    @63

    You won’t get any disagreement from me regarding hackers: in no way can you justify their behaviour. The behaviours which they enable make their actions fundamentally wrong.

    We’ll have to agree to disagree about the fallout.

    #65 3 years ago
  66. DaMan

    ditto, Hunam, and it would be noone to blame but Sony anyway, I guess they ‘re above communicating with hackers like MS. to each their own way.

    #66 3 years ago
  67. Christopher Jack

    Sony did have an effective security barrier, but GeoHot broke down that barrier, now any lowlife hacker can wreak havoc.
    Despite how effective their security was, it’s still Sony’s fault for not preparing backup security for our private information.
    @63, GeoHot provoked the removal of that feature in the first place then used that as an excuse to justify his exploit.

    #67 3 years ago
  68. Benjo1981

    @67

    Absolutely. Sadly for Sony, they can point the finger all they want but ultimately they’re the one’s we entrusted our personal details with and they’re the one’s I’ll bitch at for putting their secure storage at risk.

    #68 3 years ago
  69. NightCrawler1970

    I guess MAG server is on there ass too :(

    #69 3 years ago
  70. ReeceHeywood

    This is a kick to the balls.

    #70 3 years ago
  71. lexph3re

    Some people are forgetting that xbl technically is hacked. The system has been compromised for it when people not only still play free backed up games. I have some friends that don’t pay for xbl. If it wasn’t compromised you would not hear about them constantly banning people from xbl.

    Hackers have indeed screwed over the consoles more then people give credit for. Neither psn nor xbl deserve outlash for people attacking their established services. I have complete hatred towards the outcome console hackers have achieved. I don’t care if you hack for yourself but you have no right to effect the community in this manor. This show complete lack of integrity and morality on their part. And I have no problem saying I would like to see them found and imprisoned.

    Believe if any of you have the opportunity to catch them through your info. Bring the damn house down on them.

    #71 3 years ago
  72. NeoSquall

    NOW! Now is the time for Sony to sue again Hotz, claiming it’s his fault this shit happened and get him fucked for life!
    Also I’d like to invite anyone interested in joinining Sony in the case as a civil party and ask BIG money from Hotz and anyone arrested for the attack.

    And to the fuckers bashing Sony saying “OMG SONY Y U NO TELL US EARLIER?!”, I say READ MORE:

    “We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

    1. Temporarily turned off PlayStation Network and Qriocity services;
    2. Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
    3. Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.”

    Let’s analyze this:
    - Between April 17 and 19, an external intrusion on PSN and Qriocity was found by Sony
    - Sony shut down PSN and Qriocity to prevent further damage
    - Sony engaged an outside, recognized security firm to conduct a full and complete investigation into what happened
    - Sony began a full force re-building of PSN and Qriocity to better protect user information.

    Now, one must know that full and complete investigations of services used by around 60 millions users aren’t conducted in a day or two. Moreover, an important company like Sony just can’t spill bullshit to the public about such bad situations, so they couldn’t and wouldn’t issue official statements about the personal data being compromised until it was almost 95% sure.

    What’s so hard about it?
    If you think you’re better than them why don’t you create your own 60 millions users online platform, with slot machines, champagne and free whores. Well, scratch the slot machines and the champagne.

    #72 3 years ago
  73. bluffbluff03

    Why so late, Sony, why so late? You had nearly a week to inform your consumers about that but you did not. Instead you were talking about “external influences”. This is bad, Sony, very bad.

    @71 Come one. Stay at the topic. The problems MS has got with hackers is nothing against that what happened with Sony…so stop comparing that!

    @72 Yeah, right. If this was Mr. Hotz there is a reason to sue him and at last they have some proofs!

    #73 3 years ago
  74. Gekidami

    THIS

    #74 3 years ago
  75. xino

    “the identity, date of birth and credit card information linked to your account has been compromised.”

    well players can just add the same details when they get their PSN back:/
    no biggie

    #75 3 years ago
  76. Benjo1981

    It’ll be interesting to see if anybody sues Sony for failing to abide by the Data Protection Act. They’ve surely breached it here.

    #76 3 years ago
  77. Christopher Jack

    @74, Lol, pretty much.
    @76, Well their first & only true line was broken by Hotz. They should have backed up their services expecting the worst but GeoHot still remains the major factor, oddly none of his supporters expected this because they’re too narrow sighted-only like things when it can benefit them, now that it can go against them, they’re bitching at Sony.

    #77 3 years ago
  78. lexph3re

    Pay attention to the comparison. The comparison is that the hackers are their and affecting both services fully. So yes it is on topic since they steal games and services(xbl). If you can’t handle reading. About microsoft in a psn topic then clearly your mind is fixated on fanboy flames.

    I said I don’t believe either service show receive thee abuse that they have from these hackers. I don’t like xbl but I’m not about to hack it and compromise everyones information.

    #78 3 years ago
  79. bluffbluff03

    @78 ” your mind is fixated on fanboy flames”

    There might be a bid of truth. I would just not compare the consequences for the consumers….

    #79 3 years ago
  80. Psychotext

    Fucking hell Sony. I look forward to having to check / change my security questions / answers everywhere.

    Good job you fucking muppets.

    #80 3 years ago
  81. NeoSquall

    @73 “Yeah, right. If this was Mr. Hotz there is a reason to sue him and at last they have some proofs!”

    Well the CFW used to pierce PSN has to be based upon GeoHot’s work, which was distributed on the hacking scene freely and without any license released by Sony.
    This should make him an indirect responsible for anything related to PS3 piracy from now on.

    Now the defendants should prove that they DIDN’T use Hotz-based CFW!

    #81 3 years ago
  82. ysleiro

    Question. Guys I’m no server expert but isn’t it possible for Sony to bring up the multiplayer servers and keep the servers that hold personal data down. Theoretically speaking of course.

    #82 3 years ago
  83. bluffbluff03

    @ 81 Totally right.

    #83 3 years ago
  84. Christopher Jack

    @82, I don’t think so, the way the servers interact with all accounts leave me skeptical, I would assume they would have to redesign the game server to do so, you could maybe find a program that could enable you to system link through the internet.

    #84 3 years ago
  85. NeoSquall

    I think the new version of PSN will be even less monolithic, with PSN IDs as the starting base, from which depend separate services/modules like PS Store, multiplayer servers, friend lists, game services (updates, trophies) and maybe even a voice chat.

    #85 3 years ago
  86. Christopher Jack

    There won’t be a new version, they’re rebuilding the same version with further security.

    #86 3 years ago
  87. NeoSquall

    then they should consider it for the next console, if there will ever be one…

    #87 3 years ago
  88. bugmenot

    #76 has hit the nail on the head as far as Sony UK is concerned. They are required by law to comply with the Data Protection Act. #77 misses the point by suggesting that Sony can evade censure by saying “that blackhat hax0r fukked it up man, so it’s not my bad”

    Data must be kept securely. That means encrypted. If the hack resulted in unencrypted personal data, including credit card details, being made available for unauthorised use, then Sony is even more fucked.

    #88 3 years ago
  89. Christopher Jack

    @88, Where did I say that? I personally blame GeoHot, but this issue here is Sony’s fault for their lack of security for their network.-Wouldn’t be an issue if it weren’t for Hotz but regardless, Sony should take responsibility for not having ANY preparations for the worst case scenario.

    #89 3 years ago
  90. Frank17

    well got rid of my ps3 years ago. Thank god cuz that sucks that a multi billion dollar company cant protect its servers. oo well sorry fanboys call ur banks!! goin 2 play the gears beta and the new black ops maps on may 3rd EXCLUSIVLY XBOX LIVE!!

    #90 3 years ago
  91. lexph3re

    ^ I tend. To just shake my head at stupidity like this.

    #91 3 years ago
  92. Naaame

    @90 facedesk.

    oh wait, NOOOOO MY DETAILS :( damn you Sony. Burning my PS3 and urinating on the ashes will solve my mood.

    #92 3 years ago
  93. Frank17

    ^ 92 u coulda sold it maybe could have got 100 or so in trade, and u could use it towards a xbox

    o and sony maybe u should hire those hackers cause then can show u how they got into ur firewall and shut down the network or sony shut it down cause sony was seeing the personal info servers being compromised

    #93 3 years ago
  94. LOLshock94

    seriously what are the chances of these hackers using your accounts?

    dont worry i bet sony have it under control

    #94 3 years ago
  95. Ireland Michael

    @94 There has already been at least one person on here so far who has pointed out that a $39.99 purchase on the PlayStation Store was made through their account because of these hacks.

    So, the chances? High enough.

    #95 3 years ago
  96. e13

    If Call of Duties single player didn’t suck so bad, this would not be a issue.

    #96 3 years ago
  97. e13

    “Sony to bring up the multiplayer servers and keep the servers that hold personal data down. Theoretically speaking of course.”

    Those are called dedicated servers and sadly NO, they were excluded from the game.

    #97 3 years ago
  98. LOLshock94

    and you believe this person? smells like bullshit to me

    #98 3 years ago
  99. mathare92

    Super lucky that my PSN password is unique (really old), and that I never made a purchase using a credit card.

    My sympathies with all those who have been affected. :(

    REALLY DISAPPOINTED in Sony. EFFING PISSED with the hackers. Want to hurt Sony? Go fucking hack Kaz Hirai’s bank account or mess up their secret R&D servers or something… Don’t make our – the customers’ lives miserable!

    “crew”? More like “Cunts”.

    #99 3 years ago
  100. Christopher Jack

    @100, These hackers aren’t being spiteful, they’re being malicious. Normally most people are overreacting when they say this but these guy(s) behind the PSN attack should seriously be thrown in jail.

    #100 3 years ago
  101. e13

    Sony should sue these hackers!! That will teach them.

    #101 3 years ago
  102. Johnny Cullen

    Right now, suing hackers are the least of Sony’s worries.

    #102 3 years ago
  103. Mike

    They’re fucked. Like proper fucked. Like f.u.c.k.e.d.

    Unbelievable. Speechless. Sony is fucked.

    #103 3 years ago
  104. Mike

    I’ve got colleagues asking me whether they should cancel their CC’s. Fucking Danish teachers who have small kids are now worried.

    Sony is fucked. Will these people ever trust them again. The news is now Global and at a grassroots, non-gamer level. Unbelievable.

    #104 3 years ago
  105. TheWulf

    Christopher Jack loves his FUD, doesn’t he?

    If Sony actually had bothered to hire any security experts versus cowboys, then none of this would’ve happened. The PS3 was fairly easy for Hotz to hack once he’d set his mind to it, nowhere near the challenge of the 360 (the firmware/OS there still has yet to be touched), and they didn’t bother to encrypt things like credit card information.

    I’m sorry, but that’s an idiotically amateur move. Even the most new and unwashed website owner knows that you encrypt personal credentials, because that’s just something you do. And the only person to blame for Sony’s security being a joke… is Sony.

    I’ve said it before but I’ll say it again: The only people hurting Sony are Sony.

    #105 3 years ago
  106. Mike

    Sony has compromised the data of millions of people. They will getting sued – big time.

    #106 3 years ago
  107. dtyk

    Ok, I love playstation. They have great games, but maaaaaan are they fuuuuuuucked…

    #107 3 years ago
  108. Christopher Jack

    A Sony representative needs to make a formal televised apology & a guarantee that this will never happen again due to lack of network security.

    #108 3 years ago
  109. HauntaVirus

    I’m getting a 360.

    #109 3 years ago
  110. Psychotext

    “A Sony representative needs to make a formal televised apology & a guarantee that this will never happen again due to lack of network security.”

    If they’ve got any sense they’ll announce that they’ve got a reputable third party handling their data security and intrusion testing from this point on. It’s pretty clear they’re not up to the task.

    #110 3 years ago
  111. Kerplunk

    @109 – Kevin Butler? :)

    #111 3 years ago
  112. reask

    I got an email from Sony on the 18th which had it might be spam on it.
    It looked like the normal one they send.
    I don’t know what to do tbh.

    #112 3 years ago
  113. reask

    Just been on to them and the guy basically said they hope to have it up and running in the next few days.

    He advised me to just delete my cc account from it and change my password and email.
    Don,t know if this helps or not.
    Its a pain in the butt one way or the other. :(

    #113 3 years ago
  114. Voight

    THEY’VE GOT MY DATE OF BIRTH!!!!1!!

    #114 3 years ago
  115. komadx

    i really feel so sorry for sony and every on on PSN but i guess everyone must be more careful

    #115 3 years ago
  116. spiderLAW

    well….if this ends up not ending well and in the general user’s favor, i will probably be switching all i have to the 360 and with that I will also be changing the console that i buy next generation as well.
    This is a huge disappointment to me and im sure to a bunch of other fans as well. I love my PS3 and prefer gaming on my PS3 but when crap like this happens, it really speaks for the love the company has for its users. shame.

    #116 3 years ago
  117. reask

    Where TEA?
    Help us out here bud. ;)

    #117 3 years ago
  118. spiderLAW

    TEA wont be back for a long time Reask.
    I really hope i dont have to switch everything to Xbox360 :( ……..
    how much longer is this BS going to take Sony!!!!!

    #118 3 years ago
  119. filthyweedog

    Sony are finished. Pure and simple. No one will trust their network now. Especially since XBOX has had a functioning network since 2002. I work in retail and today alone in just four hours there were five PS3s traded for XBOX 360s, and it didn’t look like that trend was slowing when I left work at 2pm.

    Sony were the big bully boy for years, trashing the competition underfoot in sales, Sega almost perished, Nintendo were only saved by the gameboy. This is irony at it’s very best. It was stated more than eighteen months ago in industry magazines that if PS3 failed, there would be no PS4.

    Even if there were, no one would buy it now. Sony continue to struggle to attract new and exclusive IP, they struggled to keep their network functioning, all too often I had to field complaints by customers as to why the Sony network was slow/disconnecting all the time.

    It’s tragic that they were hacked, but to be so careles with my own details and the details of millions of others is inexcusable. Ask yourself this, if a bank had acted so carelessly, would you still bank with them, or would you take your business elsewhere?

    #119 3 years ago
  120. hitnrun

    Wow. It’s been my opinion that this extended outage has been completely Sony’s fault, from the strictly economic perspective that this industry is not a charity and (aside from fanboys who whine about “hackers” like they’re an anti-Sony terrorist group instead of a plague on everyone with an IP address) most people are not interested in the particulars of Sony’s sad-sack tale.

    But if this is true, then the outage really is a least of the problems. And I apologize to everyone I thought was stupid for saying that :P

    #120 3 years ago
  121. a7md1990

    Holly shit .. OMG thiz iz terrible… omg sony.. i love u so much…. my heart is with u.. i’ll keep u in my prayer!!!

    #121 3 years ago
  122. darksied

    @119

    So much wrong, so little time.

    Sony is finished? Uh, no. When you put out better games than the competition, then you are better, plain and simple. People will forget and forgive when they’re playing good games later this year and the 360 has kinect crap and Nintendo flounders (sorry to sound like a fanboy there; I’m not, but I’m just trying to defend them here).

    Sony continues to struggle to attact new IP’s and exlusives? Are you on crack? Who has more exclusive games than Sony?

    Struggle to keep their network functioning? What are TALKING about? PSN has never been down like this, and why is it down again? They were freakin’ hacked and had their information stolen. They are not STRUGGLING to keep their system working, they took it down themselves. And if you have to FIELD complaints about why the PSN is slow or whatnot, you must be dealing with idiots. Anyone with knowhow about routers and such is fine; the honest truth is I’ve had less lag in my ps3 and ps3 online games than I have on the 360 (gears 2, halo 3, reach, ugh, so much lag and rubber-banding).

    And you’re an expert on their system now? How exactly were they careless? If they were not hacked, they would not have lost any information. They were hacked, just like many other companies are. If you’re in the US (I’m assuming it’s just in the US) then you would have gotten like 3 or 4 emails about 1 month ago from all the credit card companies, and major retailers that have your information stating that THEY WERE HACKED AND YOUR INFORMATION WAS TAKEN. Sound familiar? Chase, Capital One, Bank of America, Best Buy, Meijer, etc. all emailed me and said the same thing they said to every other customer: your information, address, email, was all hacked and taken. Sounds very much like what happened here, except it’s a bit more serious. But I don’t blame Sony for that, I blame the hackers.

    So your credit card companies HAVE acted this “carelessly,” as you put it (how is it careless again; they were attacked, it’s not their fault; that’s like blaming the person who was raped for not protecting herself/himself better). So are you going to abandon all your credit cards and take your business elsewhere for all your retail needs? They were just as “careless” as Sony.

    #122 3 years ago
  123. filthyweedog

    Like I said comrade I work in retail…folks are voting with their feet. Oh and maybe I’ve missed something but what exclusives does sony have exactly, agin folks vote with their feet and their wallets, XBOX and WII outsell PS3 three to one over her in the uk, so I can’t speak for anywhere else. AND if you have been paying attention to the news channels, blame IS being laid at Sony’s fet on this….the idea being that a company based in technological advancemant should be more savvy about hacking and therefore be more attentive to such issues.

    Clearly you are one of the blind devout…you have my sympathy(>:))

    #123 3 years ago
  124. Frank17

    wow sony could lose 24 billion$$$ WOW cmon sony i thought u were the best “entertainment” system around. i mean u knew this would happen sooner or later cuz since launch sonys internet was half assed, it was very plain unlike xbox live. i dont mind paying a yearly sub for xbox live cuz the money goes to upgrading and making a better service. Plus microsoft had a good internet background with hotmail and its search engines etc…. just shows that instead of pushing 3D GAMING sony should of spent more money on there server protection and overall quality cause PSN sucks. and everyone is gettin pissed off at these hackers… maybe the hackers r helping sony by showing how easy it is 2 hack into ur systems. i hope sony can figure it out and make the upgrades. or possibly get a subscription plan for PSN so u can have money comin in to make ur services run better. looks like xbox will b gettin new users. cause if i didnt get rid of my ps3 2 years ago i sure would today

    #124 3 years ago
  125. Ireland Michael

    @118 And good riddance. The quality of discussion on here improves vastly when he’s not around.

    #125 3 years ago
  126. woodyrulesok

    Three to one in the UK, lol.
    Sony exclusives, hahaha.
    Oh wait, this guys being serious!?

    #126 3 years ago
  127. DaMan

    It isn’t like accusing person who got raped that they were careless, it’s like accusing a person who talked shit with a gun to their face and was running around at 3 am in the morning in Tijuana, and then got raped that they were careless… They weren’t just hacked, they neglected a possibilty of full access to everything using a modified firmware.

    #127 3 years ago
  128. beast313

    I thought the only reason Sony was hacked was because a developers key was stolen. Isn’t that what allowed hackers to actually crack the security. Didn’t they only find the root keys and such through that process. I would think that without that theft their sercurity would have stayed secure enough to not suffer such a dramatic attack. They most likely wouldn’t have done so without that helping hand.

    #128 3 years ago
  129. Nozz

    A disappointing situation for all involved, but (even though you shouldn’t have to) take the necessary precautions in relation to your payment information and you should be unaffected by what the hackers have done.

    Sony aren’t finished, they’ve lost a fair bit of customer trust and most of the responses i’ve heard so far state that individuals will still purchase from PSN even if its solely just with Pre-paid or PSN cards.

    We have a right to be angry, but buying into some of the scaremongering media and their catchy headlines (and in a few cases misinformation) will get you nowhere!

    Oh and change your passwords for Xbox live as well. Especially if you have the same username/password combo for your Gamertag as your PSN name. EDIT: Steam too!

    #129 3 years ago
  130. lexph3re

    They didn’t neglect anything. They fought harder then any other company out there to try and prevent this. What do you think the court cases against hotz and others was really about? It wasn’t to recover financial lose but data. That’s why every single last sony protester/hater are wrong from that case. They tried to the fullest to stop this custom firmware.

    However, tards that supported the efforts of hotz and other a hackers helped open this up. Sony could honestly walk away from this and the terms and conditions protect them. But, guess what? Their not! Their still fighting for the consumer and their work. Psn very well could still be up, but they had to choose between you playing call of f’n duty and making it impossible to track the problem. They choose the right thing now people can moniter their information and they can squash this matter.

    They aren’t doing this for free. They are paying a lot of money out inside and outside to protect us and of course their name. A lot of you sound like xbox rage a holics, like finally you can justify paying your subs. I personally don’t care I support sonys choice.

    And I completely disagree since TEA left I’ve only seen a increase in stupidity. Only a handful of people have actually given decent way for discussion

    #130 3 years ago
  131. DaMan

    No, they totally neglected the possibility. Why did noone hack 360 firmware? i wonder. Why is there no dramatic consequences of iPhone jailbreak?

    And they didn’t fight, more so gave a rat’s ass about anyone else. they were idiotic enough to sue some guy and in the end only made matters worse for themselves, which is being proven by what’s happening now. They should’ve silently and quickly contacted the evil guy, not make or allow to make a soap opera out of it.

    If that’s what you call fighting then i suppose next time someone says ‘Your money or your balls’ with a gun to your face, you’ll respond with “Oh, fuck off. You are so wrong and immoral. And tell the same to your buddies.’.

    #131 3 years ago
  132. lexph3re

    Nothing you said made since daman. They did fight and they did it the legal way. Someone stole their information so what did they do? They took them to court. What did you expect them to do? Say “ummm… excuse me mr.geohotz. could you please stop what your doing and give us back our information?” Yeah, that would’ve worked out just peachy!

    If someone hits my car and jacks it up, I am going to collect their insurance. If they don’t have insurance guess what? We’re going to court. Sony took the twat to court completely within their rights. And, they did that to collect anything linked to possible threats to the ps3 in its entire make up. Including custom firmwares. They took the fight and retrieved exactly what they wanted. Then twats that still supported the hackers still kept by them. Then what happened? It turned out our freedom loving friends decided they wanted to be free to pilliage our information.

    Interesting that annonymous aren’t stepping up to protect the 77mill like they claimed they were fighting for in the first place. So in the end, no sony did not start this and yes they did do eEVERYTHING within THEIR power to stop this from happening.

    You don’t see custom firm ware of 360? What the hell do you think enables back ups? It isn’t thestandard format of the 360. The approach from 360 to psn is completely different in terms of hacking. The 360 hackers can easily get free live and games without ms even noticing. Psn is different they couldn’t hack the console so it required just plain and simple theft.

    Also, anyone who traded in their ps3′s for 360′s just for this might’ve only played cod so it sdidnt matter to them as long as they can play it. I have a friend who just bought a 360 just so he can play mw2 while psn is down. That’s just how far some people would go

    #132 3 years ago
  133. NiceFellow

    Got to love how on the internet “If they have” translates to “could well have been”. Ditto the rapid spread of spurious and incorrect information. What times we live in.

    One thing I will say, while I understand being hacked isn’t by choice, a nice email from Sony earlier on explaining stuff would have been nice.

    Reputation wise this will be a kick in the balls for them, that’s for sure. Just when they were shaping up to have a strong year too.

    Still, if they sort it out I suspect core gamers will forgive pretty quickly if they have games they want.

    Let’s not forget how easily gamers forgave MS for rushing a console to market that melted if you looked at it the wrong way because they wanted the games available on the console.

    Sony are ironically lucky Nintendo has the casual market at the moment though, because they will have been scared off for a while for sure.

    #133 3 years ago
  134. DaMan

    Oh, what do I expect? Say, the same thing MS did, since they aren’t utter idiots. Contact and communicate with him. Pay him, whatever. Make as little people know about it as possible, not the other way around. Retards basically made sure everyone knows and tried to use their position (since theyARE bigger than just some guy) to intimidate him and everyone similar.

    Guess what? It didn’t work.

    What anonymous? Someone just ran a modified firmware. feel free to blame veryone else except the ones who were actually incompetent enough to allow everything that happened. Enjoy your SP games, devotee.

    Spin sugar spin. First of, if you say hackers didn’t really need to do the same with 360, then it’s even more retarded on Sony’s part. guess what, they put the anti piracy measures above your credit card safety and or developers psn.

    Although, what you’re saying is bollocks anyway. Hackers hack everything as deep as they can, if it was anywhere near possible to easily do the same with 360, it would’ve happened since 2005. And like I said, how come nothing happened due to iPhone jailbreak? The power of cell in action I suppose. Seriously, you’re basically defending Sony who made a myriad of wrong choices and didn’t foresee the obvious threats.

    Besides, you, as someone who bought their gadget, shouldn’t really give a shit about anything. You shouldn’t care neither about how it works, nor about their corporate issues. Like you keep spinning, those ‘Terms and Conditions’ of yours, err sorry, theirs, they don’t really have to give a crap about you. same vice versa. Any sensible person who spent their own money shouldn’t really care.

    #134 3 years ago
  135. bluffbluff03

    I think their financial loss is their biggest punishment.

    #135 3 years ago
  136. lexph3re

    Daman that was utter bull. Clearly you didn’t catch what I said about 360 if they can rip the codes for free live and games then they already won that fight. Now microsoft just covers it up by throwing random bans out there to make it seem like they have it under control. Sony alertedthe consumer as soon as they possibly could it wasn’t like “oh we have this specific problem we need to shut everything done” it was “holy sh*t we might have this problem. Just to be safe shut it down.” They did exactly what they felt would protect the consumer from any/further potential harm.

    You honestly show you are a xbox fanboy just trying to flame by stating “enjoy playing single player, devotee” that gave you away like a open book. Its down 7 days and will probably be down another 7 days. And guess what when its back up you will just havecome off as a retarded fanboy who wanted to ridicule the system he hates the most.

    I don’t give to Sh*ts if it takes a month of playing by myself. As long as they can fix and gaurentee that my ish wasn’t leaked it is what it is. I’m not gonna. Benefit by selling my ps3 and the 65 games I have for it just because of some down time. That would be financially ignorant and irresponsible of me.

    So, just stop posing and be blunt like the other good trolls and stop trying to enrage an already enraged community.

    #136 3 years ago
  137. jevonski

    … this is boring, I don’t care myself but I feel for the people that actually used their credit cards not psn credits or disposable visas, should of been secure though sony failed there I guess, doesn’t bother me I’ll still stick with them when it comes back up, still unethical hackers are the scum of the earth.

    #137 3 years ago
  138. DaMan

    That was certainly the most predictable.

    No, quite the opposite, I ‘ve heard what you said. You state the 360 firmware doesn’t really need to be hacked since you can run pirated games without violating that layer of console. Which is true. Now, Sony chose to go with another approach, and ended up with a security which is dependent on whether you can circumvent the firmware defense. Since in the end, doing that lead to even bigger troubles than just pirates stealing Sony’s money, the result is a disaster, a failure on every level and Sony showing their complete incompetence. Fact. Notice that you can’t play multiplayer atm? That’s the result of Sony’s approach and skills. If you choose some overcomplicated tactics, you should foresee the overcomplicated threats. Thus, Sony like I mentioned they neglected the possibility of everything going to hell if the firmware is being altered. They both failed their anti-piracy agenda AND added more troubles to everyone else involved.

    Now, about the devotee notion. Sorry, but I had to since you try so hard to cover their asses (for some unknown reason), and keep on bringing those ‘tards’ ‘supporting Geohot’ as well as ‘friend’ ‘who traded in their ps3′s for 360′s ‘ and the rest of those pathetic red herrings.

    I don’t really care about people whom I don’t know, including Sony or anyone. So, you trying to bring up more irrelevant points is odd. I’m not sure why you’re discussing this, perhaps you just want to hear some friendly feedback, well, in that case people usually say that, not try a pathetic crusade against anything remotely disageeing with the idea of Sony fighting the good fight for the sake of their audience. I’m not laughing at gamers who can’t play omp, I’m stating obvious things about a company ‘s failure.

    #138 3 years ago
  139. DaMan

    Also, those free (and cheap) live codes (MS points) aren’t being taken out of the system. If that is what you’re referring to, then more sad bullshit on your part. Clearly it’s not a friendly feedback you’re looking for, it’s the dissing of the other console manufacturer. And a poorly justified one at that.

    The points are being stolen from people, via figuring passwords to their accounts and the such. Which is an altogether asinine analogy.

    #139 3 years ago
  140. KL

    @139 stop trolling and insulting people you sad little man,for once try to keep the discussion to a level above the one you can handle.
    this isn’t a fight

    #140 3 years ago
  141. DaMan

    Uh-huh. The sad little man notion is particularly interesting, since you ‘re lurking here all the time waiting for some anti-Sony comment.

    Like I said, if you act like a sony apologist and a fanatic then the discussion obviously reflects that. You silly little horny cunt ;)

    #141 3 years ago
  142. reask

    @Spiderlaw
    Pity about TEA as I would have genuinely liked to get his thoughts on this one.

    #142 3 years ago
  143. lexph3re

    That’s where your wrong. My rants aren’t to protect sony but to clear up the fog in front of peoples eyes to where they truely belong. And that would be towards the hackers. From the very beginning that os was removed and this current situation BEING one of the reasons why we new sony to remove os. Ever since those arguements where people like you and others protected the custom firmware and said it couldn’t be harmful and would initially boost ps3 sales. Then people like me pointed out that the potential of cfw could far exceed the trouble of piracy.

    It was known from sites that were dedicated to Tales of franchise. That they would use cfw to release private fw updates that would give english dub to japanese imports that cfw would lead to worse. A lot of people like me told everyone defending cfw that it was a terrible idea were being told it wasn’t and laughed at. Now I’m pointing out to all the asses that they can’t blame sony for trying to prevent what they overall wanted.

    Me bringing xbox in is just another point towards why hacking of these consoles are killing the industry. It isn’t to point out fanboy logic. Its to point out that it only takes 1 bad hacker to ruin millions of peoples fun. I have frees that hacked live by creating live numbers so I am fully aware of the affect that is taken even towards xbl.

    As for the multiplayer aspect of psn I agree but also can see since their multiplayer is based off of psn and not the console it kinda shows that the online aspect isn’t truely apart of the console. That our online is actually connected to our information and always have been. Now how to activate something that technically isn’t on your system by default seems impossible when you drop psn. Unless the games are online through the devs and not psn I can fully undertand online being down. I would expect something like mgo online to stay up because you honestly don’t need psn because you sign in through konami.

    Actually when I get home I’m going to test that out because that just dawned on me.

    #143 3 years ago
  144. DaMan

    Now, in fact i haven’t posted one comment anywhere which in any way criticized Sony’s removal of other OS due to geohotz actions. Nor did I anywhere supported him. More red herrings obviously. Or perhaps you ‘ve just made assumptions for some reason. Although, again you could argue that people who bought the console shouldn’t really be affected anyway, Even if Sony removed that feature to help you enjoy a better experience, you still shouldn’t really care. In the end, they didn’t do their job. same as rrod with 360s. You don’t really need to know why it happened, it’s a failure on MS part. Simple as.

    Hackers existed, exist, and will be around for as long as gadgets are. When you choose an approach and way to implement security, and fail that with an added trouble for parties involved, you fail. Simple as. That’s what my original post said.

    Again, I’m not ‘blaming’ them for trying to prevent what happenned, I criticized their approach and pointed out the outcome.

    Hacking consoles is hurting the industry, no crap.

    #144 3 years ago
  145. Nozz

    @143 you need PSN to log on to MGO unfortunately.

    #145 3 years ago
  146. reask

    TBH lex imo at the end of the day this thing is quite simple in my eyes.

    If I advertise as a crèche and parents entrust me with there kids I have made an obligation.
    So I decide to goof off and hit the telly whist the kid in my care is out in the back garden playing.
    Some creep jumps the fence and abducts the kid.
    Who is at fault here?
    Sure the guy that committed the offence.
    But where do I stand in all of this?
    Hey your honour I just couldn’t miss this episode of judge Judy and I have a 10 foot fence surrounding my garden so this should not have been possible.

    End of story really imo.
    You advertise a service and it instantly becomes your responsibility.
    No ifs buts or maybes.

    #146 3 years ago
  147. KL

    Lex don’t bother.he/she is relentless.Seems like one who gets mocked and picked on a lot in real life that takes revenge through endless debates,insulting others on the net.Sad

    on another topic there’s a reason why Sony took the whole GeoHotz hack case in court.directly protect themselves,indirectly protect 3rd party devs.
    if they didn’t took such measures many of those devs would have walked away from the Sony brand in an instant.
    Microsoft used other methods in situations like this but they also fund devs to keep them close at some level(in a sense not backing out from Microsoft’s hacked system) something Sony is incapable of hence they chose that approach.

    #147 3 years ago
  148. lexph3re

    Then clearly you are approaching me on mistaken terms. You think my rants have been about the pure defense of sony and they are regarded more towards the ignorant statements that people are making about sony being a failure. I for one don’t believe this is a failure on their behalf, I believe it is plan and simple infiltrastion. And, I think that people are gearing their anger towards sony off of ifs and buts. I also do however see in my statement where I claimed you were one of the people hammering sony about os and that is a mistake on my part.

    But, still my anger is still placed towards the hackers and the people who supported this outcome. I don’t care if you hack for your own private gain such as backups of games or movies I do however care when you take it and attack the innocent people. These hackers attacked not only sony but us as well. And anyone who owns the product doesn’t need to be going against the company. They need to be turning their attention to the hackers.

    This isn’t sony vs us. This is us vs hackers and we need to support sony into finding the cunts who have out information. So if you don’t see it that way and feel I should do the opposite then we agree to disagree. Because, I’m not going to blindly attack anything or anyone. I’m going to make sure whoever did this gets the beating. So because of that I support sonys current effort to fix this issue.

    @nozz really? I was looking forward to trying I just saw someone say it was working on another site

    #148 3 years ago
  149. Crab of Thunder

    @148 Being a pretty hardcore MGO player in the past I know that you definitely have to be signed into the PSN to play it, which seems stupid considering you go through all that Konami ID n all.

    #149 3 years ago
  150. lexph3re

    :’-( that sucks I really had the hope that it would work. Figured it would be like netflix even though it request you sign in it still only used the internet. That actually would’ve been great if it did work though

    #150 3 years ago
  151. DaMan

    Erm, since if you take it upon yourself to claim and try preventing an infiltration, and fail to do that, additionally causing troubles for users and devs network, you fail 3x. No matter how you look at it. the infiltartion did happen, but their defences not only werent adequate, but lead to other issues. Perhaps next time they choose to follow MS approach, which in the end proved better for everyone involved.

    Nobody said it’s Sony vs us, but Sony sees you as profit, and you should see them as the dealer obviously. Nothing else. Console hackers aren’t armed robbers, or serial killers.

    The horny shemale cunt keeps on bringing baseless theories, such as devs ditching the PS brand if Sony wouldn’t demonstrate their intimidating skills. Interesting thing to note here is that those devs obviously would know about the happenings, and stayed if Sony would’ve prevented further hacking, which they clearly could do without telling the outer world (not dev one). Also interesting that devs didn’t abandon PSP, at least up until software sales started dropping.

    #151 3 years ago
  152. Nozz

    yeah, I’m still baffled to why the Konami ID exists in the first place. Its so pointless and alienates people from playing MGO (my PSN friends for example) which I used to play almost everyday for about a year and a half.

    #152 3 years ago
  153. Crab of Thunder

    @152 ikr it would be so much better and more accesible if they just let it use PSN. Kinda feels like a hidden gem most people would overlook ;_;. I also played it to death, especially that beast of a mode Team Sneak :D.

    #153 3 years ago
  154. lexph3re

    Daman that’s where your wrong. I am able to help stop further infiltrations. Its called not selling my console. If I was to be as stupid as to sell/get rid of my console I would be harming myself in the event that psn comes back up and I have no way to adjust my personal settings. Things such as phone numbers emails and addresses are still on file. So if they cannot stop a cfw hacker from continuing to break in I can actually do something to protect myself. Like set up a new email with no attachments to my other info.

    You fail to see that it is me vs hackers at this point. I trusted sony to do their best initially now its me taking care of myself with sony as a aid in the event something does come up.

    @nozz it does pretty much alienate them. I remember several of my friends questioning what I was i doing playing mgs4. I said mgo they had no idea what it even was

    #154 3 years ago
  155. DaMan

    lex I was referring to Sony.. I figured you were saying they were infiltrated.

    No crap, they should take their time atm, after everything has happened, since there’s nothing better that could be done..

    #155 3 years ago
  156. TheWulf

    At the end of the day, these two sole facts remains:

    Fact #1: Sony didn’t encrypt their shit because they don’t have a clue about security. They don’t have a clue about security because they go chasing security experts with a big stick instead of hiring them. If they hadn’t done that then they’d have known to encrypt their shit.

    Fact #2: None of this would have happened if Sony weren’t so fucking stupid. And I think we can all acknowledge this now.

    Now, #2 is the difference between the Microsoft approach and the Sony approach.

    The Microsoft approach: Oh hai, you hacked our stuff, we didn’t see that security hole. Huh. Oh well. Say, could we hire you to help make our shit more secure? I mean, after all, you managed to get in, right? You could help us keep our important stuff safe.

    The Sony approach: ZOMGZ TEH HAXXORZ I’MMA FIRIN’ MAH LEGAL LAZOR!

    And that, folks, is why no one’s hurt Sony but Sony.

    #156 3 years ago

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