Tue, Jul 27, 2010 | 05:11 BST

Valve mistakenly swings banhammer at MW2 players, apologizes by giving away L4D2

mw2resurg

Being wrongfully accused sucks. Depending on the situation, you could be looking at years in a state prison, loss of  job/money/life, or – worst of all – a permanent ban from the PC version of Modern Warfare 2.

Fortunately, Valve – whose anti-cheat software erroneously tossed good, law-abiding citizens in the slammer – saw the error of its ways, and set things right in the best and most sensible way possible: zombies.

“Hello, recently, your Steam account was erroneously banned from Call of Duty: Modern Warfare 2. This was our mistake, and I apologize for any frustration or angst it may have caused you,” read a message from Gabe Newell to those who were given the boot.

“We have reversed the ban, restoring your access to the game. In addition, we have given you a free copy of Left 4 Dead 2 to give as a gift on Steam, plus a free copy for yourself if you didn’t already own the game.”

Apology accepted, Valve. If ever there was a right way to incorrectly ban people from playing a game, this is it.

6 comments

#1

Crysis
27/07/10, 5:51 am

gotta love how valve apoligizes

#2

Mr Tom
27/07/10, 6:48 am

Good job this wasn’t down to Activision. They would have released a special unbanning code via DLC for $10 or more.

Anyway, good on Valve. Bet some people still complain though.

#3

DUFFKING
27/07/10, 7:37 am

Aside from the overall quality of the game anyway, a quick read of the steam forums makes me think that had this ban only applied to one game they were probably being done a favour, I don’t think I’ve ever seen such a retarded collection of forum posters.

#4

endgame
27/07/10, 9:01 am

meanwhile, the real cheaters r still playing the game ruining the game experience for everyone else. so yeah, keep up the good work valve.

#5

BillyBatts
27/07/10, 9:39 am

Aww, nothing says ‘sorry’ quite like a rotting selection of undead.

#6

Froobie
31/07/10, 1:56 pm

Meh.
I got banned without doing anything myself – ended up on a hacked server through IWs normal random matchmaking system.
I made a ticket and they chose to close it. Thrice.
Not that you people are going to care.
I’m just pissed about this whole thing, and that the only answer I really got was “You cheated, we aren’t going to – nor can we – unban you”.

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