FTC gives Nintendo, Sony, Microsoft 30 days to change warranty policies on products

By Stephany Nunneley, Tuesday, 1 May 2018 20:02 GMT

The Federal Trade Commission has given Nintendo, Sony, and Microsoft 30 days to change warranty policies.

Nintendo, Sony, and Microsoft are three of six companies the Federal Trade Commission (FTC) send warning letters to over illegal warranty policies.

Under the Freedom of Information Act, Motherboard was able to obtain the names of the six companies put on notice by the FTC. Along with the aforementioned, ASUS, HTC, and Hyundai were also cited.

In early April the FTC sent letters to six companies stating the “warranty void if removed” sticker was illegal under the Magnuson-Moss Warranty Act, according to Bleeping Computer.

PS4 Console

Not only are the stickers places on the electronics illegal, forcing customers to use first-party replacement parts or repair services is also illegal.

One of the clauses of the Magnuson-Moss Warranty Act of 1975 ensures customers aren’t forced to use only company sanctioned repair shops. This also covers the “warranty voided if removed” product sticker which needs to be broken in order for a repair shop to replace parts.

Now, about those “Do Not Remove Under Penalty of Law” tags found on mattresses… yes, that applies to the seller not the customer. Just making a bad joke, there.

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