Sat, Apr 23, 2011 | 13:52 BST

Microsoft issues statement regarding PSN outage

A Microsoft representative has issued a statement to Electronic Theatre regarding the ongoing PSN issues, which are plaguing users worldwide.

The representative of Microsoft’s distribution network said they felt bad for gamers, but at the same time, expects it to be of some benefit to Xbox Live.

“Of course it’s regretful that Sony is encountering issues at such a busy time, and Microsoft takes no joy in the problems gamers are having playing their favourite games online,” said the representative.

“That being said, we are expecting Microsoft’s robust online network to see an increase of traffic from those gamers who own both systems. Being able to play their games via the Xbox Live network could make all the difference for some gamers, and the Xbox Nations event will allow all of them to do just that – whether they have a Gold subscription or not.”

When asked if Microsoft would see an increase in sales of the Xbox 360 console or game titles, such as the recently released Portal 2 or Operation Flashpoint: Red River, due to the issues faced by PSN users, the representative refused to offer comment.

Microsoft’s launched its Xbox Nations online event yesterday, which brings along a free Xbox Live weekend, and has various games, music and movies and avatar items on discount.

The Playstation Network has been down for more than 48 hours now, with Sony recently issuing a statement, which confirmed it has taken it offline due to an “external intrusion”.

33 comments

#1

Razor
23/04/11, 1:58 pm

Hmm.

#2

HauntaVirus
23/04/11, 2:03 pm

Microsoft has hired a team of hackers to sabotage the PSN!

#3

Christopher Jack
23/04/11, 2:11 pm

It wasn’t taken out by an external intrusion, Sony turned it off because security was compromised by an external intrusion, still the same results I guess.

#4

Erthazus
23/04/11, 2:11 pm

Sony is facing some serious damage here.

PS3 is full of failure and it’s all because of Sony. Just a bit more of this bullshit and soon we will remember just a “Playstation” logo.

#5

Hunam
23/04/11, 2:15 pm

Seems to be all go for the 360 this weekend then. They luckily had this free weekend thing going just as Sony decided to turn the network off.

#6

loveaya
23/04/11, 2:17 pm

Microsoft, are you happy?

#7

Erthazus
23/04/11, 2:24 pm

The most hillarious thing that people who wanted to play shitty DC Universe Online paid a lot of money for the game and month subscription and they are getting their ass kick by this creative Sony move.

I think Microsoft is jumping out of joy. It’s like a double penetration.
Oh Sony, what are we going to do? So much mistakes… So much…

#8

Hunam
23/04/11, 2:25 pm

I think a lot of people might be getting MK and Portal 2 on 360 instead this weekend because of all this too.

#9

Aimless
23/04/11, 2:37 pm

“Microsoft doesn’t know the meaning of schadenfreude. But [insert smug comment].”

#10

Hunam
23/04/11, 3:02 pm

Have we robbed schadenfreude for English now? I know English is just robbed words from everyone else, but we normally don’t go for the big, Deutsch cluster words.

#11

Robo_1
23/04/11, 3:07 pm

If memory serves, MS’s robust network wasn’t so robust when it was offline for close to a week a few Christmases ago.

#12

lexph3re
23/04/11, 3:13 pm

Pretty pathetic erth, if people rush to spend 90-150 bucks because of ps3 trying to protec them then have at it. That’s their choice but this in no way is sonys fault. Id rather sony protect the integrity of the store and consumers information by shutting it down then to leave it up andvulnerable

#13

Aimless
23/04/11, 3:17 pm

@10 As an Englishman I reserve the right to steal all words. And subjugate people.

#14

tenthousandgothsonacid
23/04/11, 3:20 pm

Stay classy Microsoft :-/

#15

Hunam
23/04/11, 3:21 pm

That makes two of us then! But… but… those big German words are awfully messy. Though looking up the entomology behind the word it really is the best one. The alternatives are all ancient words from dead languages that wouldn’t fit too well with our language.

#16

OrbitMonkey
23/04/11, 3:28 pm

Yeah erth, stop gloating!
*checks trade-in price of ps3 slim*

#17

Christopher Jack
23/04/11, 3:39 pm

#18

G1GAHURTZ
23/04/11, 4:04 pm

YGWYPF!

#19

Erthazus
23/04/11, 4:27 pm

@lexph3re, then Sony should give money back to consumers.

STEAM for example never had this bullshit and they respect their customers and if something happends like this they fix it ASAP and can give you something for free after that. But in 99% this stupid lame outage does not exist there because VALVE WORKS hard for us, Gamers.

There is a responsibility when you sell product digitally and if you offer something online. If you don’t care no one else care.

It’s business and nothing personal. Currently, Sony does the worst job in the online space. Thats a FACT.

But to be honest they already made huge mistakes and bad decisions like: PSP go, Playstation Move, 3D (that makes every PS3 game to switch off FSAA), SOE job cutting, worst marketing campaign and etc.

Everything what i listed is coming from Sony computer Entertainment. That just show how they work… they just don’t. The only one who really works is Shuhei Yoshida + his team and first party teams in which SOE, Zipper Interactive and Evolution Studios still show that not everything is perfect even there.

#20

Christopher Jack
23/04/11, 4:31 pm

@19, Countless times have Steam interfered with my gaming, I wasn’t able to access it for well over a week at one stage because of a compatibility bug that wasn’t fixed til an update, I’ve never been compensated for that.

#21

Amaterasu
23/04/11, 4:35 pm

@ Hunam: First of all, what you might want to do is look up the etymology of the word “entomology”. Get it right!

@ Erthazus: Irrespectively of this topic, you manage to shine a pretty shitty light on your fellow German posters around these parts of the Internet with your ignorant, malignant and misinformed comments. And you manage to do it on a surprisingly regular basis considering how little you actually have to say. Take it from one of your Swiss neighbours: You’re thoroughly embarrassing.

As for the topic at hand: Those PSN outages are a god damn disgrace, though that doesn’t exactly make it Microsoft’s business to comment upon.

#22

Erthazus
23/04/11, 4:45 pm

@Amaterasu, “with your ignorant, malignant and misinformed comments.”

blah…blah…blah. You know how much i heard this before? Can you peope be sometimes More original? Oh, you can’t. Because you can’t answer without insulting someone and saying something offtopic. I have an idea, how about throwing your keyboard out of the window? Happy Easter.

#23

PEYJ
23/04/11, 4:48 pm

@21

Agreed.

@22

You just proved his/her point – especially with “You know how much i heard this before?”

#24

DSB
23/04/11, 4:49 pm

Shit, man.

When I read the initial post, my only thought was “Well, at least Microsoft are keeping their mouthes shut”. No such luck I guess :P

Classy stuff. It’s a good thing everyone’s waiting to take the bait like this.

@19 The thing with Steam is certainly not true. I love Steam, but their network is just as vulnerable as anyone elses, and especially in the early days, outages were extremely common, and basically to be expected around patches.

That’s just how you build a network. Shit goes wrong, you fix, you learn. I don’t know of very many businesses where that hasn’t been the case. Even Facebook goes down every now and then.

We weren’t given anything for that, and why would you expect to? Clearly the internet is a pretty hard thing to control, and exponential success is something that very few internet businesses are ready for, or at least willing to pay to preempt.

I waited most of a day to buy Bully at the first xmas sale. Steam had everyone manually changing their connection servers, pretty much slowing the entire service to a halt due to spiking. They’re just as vulnerable as anyone else.

#25

lexph3re
23/04/11, 4:50 pm

What is there to compensate for erth? Netflix still works, the psn+ games still work the dlc still works. The only thing that doesn’t work is multiplayer the store and qriocity. And since we dont pay to play online and we just can’t purchase things from the store. What is there for sony to compensate for? The fact that subs are distriputed from the dev of dcuo means that its left to SoE to stop the clock on the dcuo subscribers.

Nothing you said is truely valid.

#26

nikk900
23/04/11, 4:57 pm

Does anyone play offline? Seriously, I’m playing mortal kombat and assassins creed brotherhood offline, the only thing that bothers me is not being able to sync my trophies.

#27

lexph3re
23/04/11, 5:20 pm

@26 that Is my only issue too. I’ve finished heavy rain and actually have been getting into mass effect 2 and I want to gloat on what I am doing. But, its still cool. It’ll just show that I’ve been gaming my ass off outside of multiplayer.

#28

Raiden
23/04/11, 10:32 pm

PSN is free. Understood, Microsoft?

#29

VirtualJudgement
24/04/11, 5:59 am

External Intrusions?

#30

VirtualJudgement
24/04/11, 6:05 am

People keep bringing up the 360 incident that ocurred 4 damn years ago. THAT WAS 4 DAMN YEARS AGO PEOPLE! And the servers crashing that day makes more sense than what’s happening. “External intrusion?” What’s that suppose to mean, a hacker?

#31

Phoenixblight
24/04/11, 6:06 am

@30

External Intrusion = Hacker. Yes.

#32

komadx
03/05/11, 10:25 am

ok now HauntaVirus listen microsoft dose not hAVE A TIME FOR TO PLAY WITH SONY AFTER ALL IT IS MORE RICHER THAN IT SO DONOT SAY THAT BUT I GUESS if you looked at it very well you will find that sony hired hacker to hack the xbox 360 all right

#33

komadx
03/05/11, 10:26 am

but after all you can all get an xbox ok

Leave a Reply