Fri, Nov 27, 2009 | 02:54 GMT
Valve: “It pays” to listen to customers and developers
If anyone knows about what “pays,” it’s Valve. Dominion over 70 percent of the online retail game space is nothing to scoff at, after all. Fortunately, Valve’s finally decided to share its wealth – or its wealth of knowledge, anyway. Advice, ho!
“Part of what we’ve learned about that is you have to keep listening to your customers and you have to keep listening to developers, because we’re in both businesses: making games for customers and making services for developers. It really pays to listen,” Valve’s Director of Business Development Jason Holtman told Ars Technica.
“Steam’s allowing developers to get a lot closer (to customers) and iterate more quickly,” he added. “We’ve definitely learned a fair amount about people being connected.”
He also expressed faith in the PC as a gaming platform, saying that publishers will start reaching for that slice of the gaming pie again before too long.
“I think you’re going to find big titles on the PC are actually going to start taking advantage of some of the things that the PC does really, really well…I think you’re going to see the big guys looking at what the small and medium guys are doing and saying ‘I don’t know why I can’t do that,’” he explained.
Sounds like a personal problem to us, Mr. Big Guys. Tons more through the link.
11 comments
#1
NoxNoctisUmbra
27/11/09, 4:50 am
oh whooo peeee dooo
#2
DarkElfa
27/11/09, 6:43 am
Apparently Valve listens to its customers.
Just not the ones in its forums.
#3
zoopdeloop
27/11/09, 7:09 am
valve and Steam…Steam and Valve.
Valve you’re nothing compared to other devs…
#4
Blerk
27/11/09, 8:26 am
Wow, everyone hates Valve these days, don’t they? Is there a petition?
#5
Blerk
27/11/09, 8:55 am
I think I’ve changed my mind about that ‘user mods’ thing, Pat.
#6
Patrick Garratt
27/11/09, 9:00 am
I’ve deleted it. It’ll vanish in a minute. It takes WP a few minutes to catch up.
#7
Blerk
27/11/09, 9:05 am
I know how it feels.
#8
sennasnit
27/11/09, 9:10 am
Why doesn’t the twat start listening to PS3 owners, oh yeah sorry, they don’t exist in his eyes.
#9
JonFE
27/11/09, 9:10 am
Blerk, I’m pretty sure there’s such a petition somewhere. Just ask Tonka, he has probably signed it already
#10
zoopdeloop
27/11/09, 9:53 am
no it’s not about petition…the way they act most times it’s like:
We’re the only ones that really worth, kneel before us…
for me and i know for many others there isn’t a single Valve game that appeals to us
#11
blackdreamhunk
28/11/09, 6:25 pm
yea everything is control and money these days
http://www.youtube.com/watch?v=-_bFthzGQ0Q&feature=player_embedded
http://www.youtube.com/watch?v=rsxelUfbfoEhttp://www.youtube.com/watch?v=rsxelUfbfoE
http://www.youtube.com/watch?v=mx3q2arm_ekhttp://www.youtube.com/watch?v=mx3q2arm_ek
I am starting to not trust alot media these days
yea I love vavle and i love steam too and good way to stay away from the disrty hands of microsft sony and evil retails.
the best game devs in business are game devs that love their fans.
guildwars is a good exmple.