Xbox One’s TV integration experiencing difficulty in UK & Europe – report

Monday, 25th November 2013 14:59 GMT By Sherif Saed

Xbox One launched in several territories last Friday, including the UK and Europe. However, one small hiccup appears to be causing issues for users connected via the console’s TV pass-through capability.

The ability to connect your cable or set-top box to the console via the HDMI-in pass-through is one of Xbox One’s touted key features. Doing this will allow you to use Kinect as a TV remote and, with supported boxes, allows the console to pull all the programme data and display it on your TV. It also offers voice search, among other features.

According to a report by, it appears however, that Microsoft didn’t think of one small thing before bringing the feature to the UK and Europe. The console is reportedly running at 60HZ at all times, which is non-issue for games and TV broadcasts in the United States, since the country’s TV broadcast is all in 60HZ. The issue is that in PAL territories, namely the UK and mainland Europe, all TV broadcasts are using a 50HZ system leading into a judder-filled picture, according to the site.

The site notes that the Xbox One uses a method of frame rate conversion – or ‘FRC’ – to be able to display and accept the signal at 50HZ, then display it at 60HZ all the time, which is especially jarring in panning shots or any broadcast with fast action, such as live football.

We have sent over an email to Microsoft for a comment on the matter.

Did you connect your box to the console? Are you affected by any of the issues mentioned here?



  1. absolutezero

    Fucking PAL still being awful and causing horrible console issues in 2013.

    Its like the PS2 never went away. Jesus.

    #1 1 year ago
  2. Fin


    PAL’s actually superior to NTSC bro.

    #2 1 year ago
  3. ddtd

    I thought MS said the tv function would only be ready in the US at launch?

    #3 1 year ago
  4. MFBB

    Yeah PAL is superior to NTSC but that dosnt help us when Microsoft forgets that we use PAL here in Europe :)

    Another problem they have to patch.

    #4 1 year ago
  5. absolutezero

    They never forgot thats why the FRC is in place. Its the best they can do without dropping the entire consoles output down to 50hz when watching the TV.

    #5 1 year ago
  6. Djoenz

    Why is PAl superior btw? Isnt NTSC 60hz and 25fps while PAL is 23fps and 50hz? ? I have basic knowledge of the matter tbh.

    #6 1 year ago
  7. Hirmetrium

    @6: It’s not just about frames/hz – the quality of the picture is better, it uses more bandwidth, hence the slower frame rate (so that the overall bandwidth remains similar). Wikipedia or other sites will put full details out, but basically the colour and picture quality are improved.

    @Article: Not “All UK TV” – theres content @ 60hz, but theres a lot of older content and simulcast on SD channels that is @ 50hz for backwards compatibility. Although at this stage I imagine 60hz TV’s with built in freeview HD are the norm.

    #7 1 year ago
  8. SCAssassin

    There’s not enough American football over there and the Xbox Ones are having a withdrawal.

    #8 1 year ago

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