EA retracts statement regarding PS4 firmware update 1.50 causing game instability

Friday, 15 November 2013 20:41 GMT By Stephany Nunneley

EA has said the message posted on its EA Help website blaming PlayStation 4’s day-one firmware update causing game instability issues was “posted in error.”


Speaking with Game Informer, the EA spokesperson recommends layers visit Sony’s website for answers about connectivity and other issues.

Original story as follows:

PS4 firmware update 1.50 is to blame for game instability, according to a post on EA’s help page.

While it appears EA has pulled the page due to the link giving us an error and we can’t seem to get a cached version of the page, Kotaku pulled the entire statement you see below.

“Sony has released a firmware update for the PlayStation 4 that is required for many features on the console. However, this update also results in stability issues while playing games on the system. This affects all games on the PS4, including EA titles, causing crashing/freezing and non-responsive connections between the player’s console and their TV Screen.

“Unfortunately since it’s an issue with Sony’s firmware, it requires a new update to fix it. Sony is working to resolve the issue as quickly as they can. They will update their System Update page as new versions are made available, and we will keep this page updated as we find out more.”

Apparently some games are a bit buggy or unstable once the firmware has been downloaded and applied.

PS4 was released in North America today and hits store in Europe on November 29.