Microsoft extends warranties for E74 failures

Everyone knows that e-numbers are bad for you.

I do hope MS has learned its lesson and the 360 successor will not be plagued with hardware issues…

E’s are good…

@ JonFE
If people still buying 360 why they do that…

Ignoring everything else… it would be because it’s costing MS a fortune to fix the machines.

@ Herlock:

I seriously doubt that MS went with the x360 design fully knowing in advance that it would be prone to hardware failures.

Sure, they rushed things, did not thoroughly test it, cut a few corners and in the end f***ed it up royally, but I’m pretty sure they would prefer to avoid putting themselves in the same tough spot again.

They should be aware that they won’t get lucky twice in a row and people would be more skeptical trusting them next time.

As for people purchasing the x360 still, knowing its weaknesses, I guess they take into account more things -like price, games performance and so on- than hardware reliability, especially since the 3 year warranty covers them somewhat.

EDIT: + what Phycho said

“Everyone knows that e-numbers are bad for you.”

E175 is rather nice, though.

@JonFE
http://venturebeat.com/2008/09/05/xbox-360-defects-an-inside-history-of-microsofts-video-game-console-woes/

Because i have 3 years warranty i can buy crap, come on, if it was a car or cell phone people gone unsane and take class action, for this one nothing, i dont understand, really.

There have been a few class action suits. They’ll never really get anywhere whilst MS is replacing the faulty machines.

JonFE, Microsoft knew exactly what they were doing. Long story short: they cut corners and gambled on a known probability of hardware failures.

I’ll tolerate failure rates on consumer goods as much as the next guy. But it’s quite a different thing when it becomes increasingly apparent why the failure rates are what they are.

I have an Xbox, a 360, I use Windows frequently. I don’t write Microsoft with a “$” symbol in the middle. Just so you know.

A new hardware failure? No way! But this is MS we’re talking about…..oops, yeah, that’s why!

It’s not new. Just the increased warranty for it.

So many Joeys, so little time.

At least MS are doing the honourable thing.

Falling on their sword?

You’d have to have your head pretty deep in the sand to regard these actions as ‘honourable’.

@Shatner:
Unless you were present to those Microsoft meetings, where the probability of hardware failures was discussed, rejected and gambled on (as you put it), you cannot know for sure that they knew exactly what they were doing.

So, all you can do is take an educated guess, like the rest of us, based on, more or less, the same *facts* we all do. As a result, that “as-a-matter-of-fact” tone could be reduced to a minimum in this case

As I already said, they certainly f***ed up royally and are paying for it. More so, they will probably be punished for it even on their next attempt at a games console, because people will not trust them so easy.

@Herlock:
Sure, if it were a car or a cell phone, people could get injured or even killed, but guess what: it’s not. It’s just a games console. Hardly the end of the world if it breaks, right? Especially if you don’t have to pay to repair it. But, on the other hand, if it is that big of a deal to you, then, by all means, don’t buy it.

I know where this comments section is going next…

/psychic

“You’d have to have your head pretty deep in the sand to regard these actions as ‘honourable’.”

Uhuh. Here’s me thinking that them admitting there’s something which should be fixed – for free – and even going so far as to refund people who’ve already paid for their machines to be fixed… is good of them.

Should never have fucked it all up in the first place, of course, but at least they’re not just telling purchasers to get stuffed and suck on repair bills.

@JonFE – wasnt there an email that circulated a while back that pretty much said that M$ (sorry Shat, couldnt help myself) knew that it would be defective but rushed the 360 out just to be first ?

“@Shatner:
Unless you were present to those Microsoft meetings, where the probability of hardware failures was discussed, rejected and gambled on (as you put it), you cannot know for sure that they knew exactly what they were doing.”

It’s been a factually certifiable fact for years now that Microsoft cut corners when manufacturing the 360 despite being advised not to.

And they suffered for it. Could you imagine how much further ahead of the PS3 the 360 would be in sales if the much publicised RRoD issues has never existed in the first place?

The 360′s hardware problems (which still exists) did not occur purely by “accident”. They occurred because was it was badly put together. They *choose* to put it out on the market in that condition.

IIRC it was more about they couldn’t be sure it wasn’t buggered but rushed it out. Which was shit.

LLLLLLLETS GET READY TO RUMBLLLLLLLE!!!!!!!!!!!!!!!

“Could you imagine how much further ahead of the PS3 the 360 would be in sales if the much publicised RRoD issues has never existed in the first place?”

You can’t really say one way or another. No-one knows how much the shoddy hardware rep has harmed sales (and on the other side of things, how many people have bought replacements rather than getting theirs fixed).

Not to mention the fact that it’s likely they’d have had to have released it later if they hadn’t rushed the launch… pushing it right into the launch windows of the Wii and PS3.

@ Seraphemz:

I don’t know about that, but I guess that such an email -if legit- would make for some excellent evidence in those class action suits Psycho mentioned.

PS.
Just to make myself clear, I’m not a Microsoft apologist. I’ve had my launch x360 repaired once (it RRoD’ed and they replaced the M/B), but the repaired system had to fly back to the repair center as soon as I got it, because the DVD was no longer working. Great service for sure.

On the other hand, life’s too short to waste on meaningless things like that…

This is the main reason that I did not get a 360. If i had not witnessed how crappy the hardware was for the system, i might have got one. but im glad that I waited for the PS3.

You guys are making me cry!!!! stop it, PLEASE!!