Xbox One: all online services restored, root cause under investigation

By Brenna Hillier
22 November 2013 00:43 GMT

Microsoft has issued a statement regarding the intermittent Xbox Live outages reported on the eve of the console’s launch.

UPDATE: In a statement provided to GamesIndustry, Microsoft acknowledged the down time and affirmed service has been restored, but said the cause is still being pinned down.

“Microsoft can confirm that all online services have been restored. We are investigating the root cause of the disruption and will continue to keep customers updated as information becomes available,” a represnetative said.

OORIGINAL STORY: Xbox Live is reportedly having intermittent issues this evening – unsurprisingly – with Microsoft confirming that various Xbox One websites are out of action, at the very least.
Users around the world have complained of sporadic connectivity problems, with reports that Live itself was completely down at one point.

Microsoft hasn’t made any comment on that, but at time of writing the Xbox Live service status page shows that Xbox One websites are out of action.

Some interruption is to be expected as the console’s launch rolls across the world; in addition to one hell of a stress test as everyone gets their new boxes home and switches them on, Microsoft is likely making last minute adjustments and updates as well as implementing fixes for any new issues that arise.

Xbox One is now available in the UK, as well as all launch territories in earlier timezones, including Australia and New Zealand. Expect it on the East Coast in just over four hours and on the West Coast in about seven; that’s when we’ll really start to see the strain Microsoft’s new cloud servers and data centres.

Here’s everything you need to know about the Xbox One launch.

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