SOE details its “make good” plan for subscribers

Friday, 13th May 2011 13:44 GMT By Debabrata Nath

Sony Online Entertainment’s put up a new blog post which details how it plans to compensate its customers and when they can expect its services to come back online.

It has offered “At least a few more days” as the time frame for its MMOs to resume service. However, it has also posted a detailed report on how it plans to reward the user base for sticking around in these testing times.

All current SOE players will receive 30 days of game time added to the end of the current billing cycle, as well as one day for every day the system’s been down added to their accounts. SOE also provided a list of in-game items, Station cash, events, bonuses, and currency which will be on offer depending the game users are subscribed to.

This is applicable for both the PC and PS3 versions. You can find the lot below:

  • DC Universe Online: Batman and Two-Face Inspired Masks and 30 Marks of Distinction
  • Free Realms: Free daily items (7 to collect)
  • Clone Wars Adventures: Count Dooku v2 Outfit
  • EverQuest: A series of events, including Double XP, Double Rare Mob Spawns and Double Faction Gains
  • EverQuest II and EverQuest II Extended: A series of events, including Double XP, Double Guild XP, Loot Bonanza, and City Festivals
  • Vanguard: Saga of Heroes: A series of Double XP events
  • Star Wars Galaxies: Bounty Hunter Statue, a miniature model of Boba Fett’s ship, the Slave I
  • Magic: The Gathering – Tactics: Four of each of these spells: “Ivory Mask”, “Duress” and “Angelheart Vial”, plus 500 Station Cash
  • PoxNora: Limited edition Carrionling, Welcome Back 5K Gold Award Tournaments and two Draft Tournaments, plus 500 Station Cash

In addition to these, lifetime subscribers will be granted in-game currency: 20,000 coins for Free Realms, 7,500 Galactic Credits for Clone Wars Adventures and 10 Marks of Distinction for DC Universe Online. All Station Access subscribers will receive 500 Station Cash.

US SOE subscribers will receive complimentary enrollment in Debix for a year, which is a reputable identity protection firm. Non US subscribers will be offered similar programs, depending upon availability, and SOE will provide details regarding the same at a later date.

Sony Online Entertainment had taken its services offline on May 3rd  after being hacked.



  1. OlderGamer

    Seems reasonable enough. Hard to be unhappy with that. They not only credit you for time lost, but give you an extra month. Not to mention the goodies and extras through out each game.

    More then fair.

    I wonder what type of details the PSN stuff will be and if there will be compensation given to devs/pubs for lost revenue to lost dev time?

    #1 4 years ago
  2. Moonwalker1982

    I hope they give some info on what PSN games we can choose.

    #2 4 years ago
  3. Alakratt

    Why doesn’t the Sony dept that handles the “make good” plan for PSN learn from SOE? This plan sounds awesome! Thank god my sub will be alright! For PSN, I don’t care about a free game, or a free PS+ month, I would be VERY happy if they finally implemented x-game chat.

    #3 4 years ago
  4. Blerk

    “Sorry we gave your credit card information to a variety of international criminal organisations, have a virtual hat as compensation!”


    #4 4 years ago
  5. Doomsayer

    Blerk, this is the best comment of the year. I nearly spilled my coffee through the nose :D

    #5 4 years ago
  6. Erthazus


    Picture of Blerk 5 minutes AGO!

    Brilliant sir!

    #6 4 years ago
  7. Blerk

    I’m going to report myself to Pat!

    #7 4 years ago
  8. EscoBlades

    LOL Blerk!

    #8 4 years ago
  9. The_Deleted

    “Sorry we gave your credit card information to a variety of international criminal organisations, have a virtual hat as compensation!”

    Comedy gold. :D :D

    #9 4 years ago

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