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Capcom claims PSN downtime costs it big bucks

Tuesday, 10 May 2011 04:12 GMT By Jessica Citizen

If you think it’s frustrating that the PlayStation Network is down when you want to play games, spare a thought for Capcom, which claims it is losing hundreds of thousands of dollars due to the downtime.

Capcom VISA cards

Senior Vice President Christian Svensson took to the Capcom Unity forums to air his grievances over the incident known as PSNgate, claiming he personally is “frustrated and upset” by it all.

He explains that the lost revenue won’t just hurt the company now – but that the missing money (which has already been budgeted for) was earmarked for the development and production of new games.

“In short, the hackers appear to be trying to “punish” Sony for some perceived injustice,” he says. “They’ve been effective in that I suppose. But they’re also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their “cause”.”

Eurogamer reports that while gamers are unable to buy any new DLC or digital titles from Capcom’s back catalogue, the situation is even more frustrating if you wanted to play Bionic Commando Rearmed 2, even if it’s already in your library. That game (and likely several others) includes DRM which relies on an always-on PSN connection. No PSN, no game.

In his forum post, Svensson comments that he is also annoyed on a personal level – he’s a gamer too, and he wants to get back to playing his games online and buying things in the PlayStation Store. It should be no surprise that his “Now Playing” list includes one PC game, two XBLA titles and even a DSiWare game, with no PS3 to be seen.

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17 Comments

  1. Shonak

    Aw well, Capcom complaining again… that’s something new.

    On another note: Thank you Jessica for posting news while it’s night in Europe. 24h service indeed. :D

    #1 4 years ago
  2. TheWulf

    Back the PC, Capcom! You’ll have less problems there, and more overall support from the players, and less of a chance that your empire will crumble since the whole of computerdom doesn’t rest upon one insecure network! Do it! You know you want to!

    …and start with a great PC port of MvsC3!

    #2 4 years ago
  3. Jessica Citizen

    Shonak – not a problem, glad that I could help Brenna out while she’s taking a well-deserved break!

    Thanks for the positive feedback, it’s lovely to know someone’s reading :)

    #3 4 years ago
  4. Christopher Jack

    “In short, the hackers appear to be trying to “punish” Sony for some perceived injustice,” he says. “They’ve been effective in that I suppose. But they’re also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their “cause”.”

    Exactly my thoughts when they started this war against Sony. Despite how talented these hackers may be, they seem quite ignorant of the repercussions. I mean, what did they think that they could accomplish through this? I mean, sure they did ruin Sony’s reputation to some extent but at what cost?

    #4 4 years ago
  5. neon6

    America sheds a tear.

    #5 4 years ago
  6. Blerk

    Why did Capcom have that “connected” requirement for Bionic Commando?

    #6 4 years ago
  7. silkvg247

    How about not making people who PAY for your games suffer bullsh1t such as DRM that forces an internet connection? I have no sympathy and am glad I didn’t purchase said games. Then again I frequently skip games based on poorly thought out DRM choices.

    #7 4 years ago
  8. Freek

    @6 Because of their retarded DRM ideas.

    #8 4 years ago
  9. Blerk

    But why just on the PSN version? The 360 version doesn’t require you to always be online. Is it something to do with that ‘download the game to up to five PS3s’ thing? Do people actively abuse that?

    #9 4 years ago
  10. Espers

    Stupid Really !! how come it is costing them too much ?! someone please explain ?! it’s not costing them .. it’s that they aren’t making MORE money which is 2 different things. How did Capcom survive before ONLINE GAMING ?! well do the same !!

    I believe in SONY .. they will be back again … always remember :

    ____________________” IT’S A SONY “__________________________
    and hey CAPCOM online gaming is not everything … I still prefer single player games and many gamers prefer it too so boost your a$$ !!
    besides what will you gain from attacking SONY !? so what’s the alternative ?! XBOX3SHITTY ?

    #10 4 years ago
  11. Freek

    @9 I’d imagine they’d want it in the Xbox Live version aswell but that MS doesn’t allow it.

    #11 4 years ago
  12. ManuOtaku

    You know i was not concern about this before,because i didnt knew this before, that to play some games you did dowloaded and pair for it you need to be connected online, how can i check if a game is DRM?,this in order to avoid it, it doesnt matter if it is torchlight 2, DRM is a NO in my book.

    #12 4 years ago
  13. OlderGamer

    Also doesn’t MS have a download and transfer the liscence type thing? I know when my kids go travel with their Xbox360s they can’t use a lot of the DD games and DLC because they aren’t conected to the NET. However if we use the transfer liscence option LIVE has, then they can use those games offline. Its a pain in the butt really. But might be why. just a difference in the way Sony runs its system vs the way MS does.

    #13 4 years ago
  14. OlderGamer

    On the PC side of things Manu, i would just stick with Steam. They have DRM but I have never had a problem with it or playing my games offline.

    Consoles scare me. Because at some point the current systems will be old. And like xbox one the online service for them will prolly stop. So what happens to our purchases at that point?

    Thats one of the reasons that going forward I won’t buy any system that isn’t fully Backwards compatable.

    #14 4 years ago
  15. ManuOtaku

    #15 well i dont do PC gaming O.G i never did and i think i never will, i prefer to play on consoles, and yes it scares me too knowing that in the upcoming years we are going to get the “clouds consoles” this based on the indications given by some manufacturers,for all the reasons you did stated and if i add the PSN outage situation to this is another main reason for me, how about if all our games get delated by some hackers, or if they can make believe the system i didnt bought anything and i will end up loosing the money and the games, or if they erase my identity on the system, i dont know anything seems possible right now, and they can hurt us in various ways, and not only hackers and crackers also piss off ex employess that got their jobs lost by the companys and they decide to retaliate, i dont know for me are too many risks for this, i will prefer the true and tested physical media and with the consoles the way they are right now.

    #15 4 years ago
  16. OlderGamer

    All valid concerns Manu. And if nothing else the PSN problem highlighted to everyone the problems of online services and the importance of security.

    #16 4 years ago
  17. frostquake

    As I have said before, this is affecting peoples jobs! If your a developer in Home, or just make Premium Themes for the PS3, all those “incremental” transactions add up, especially if the service is going to be down for a Month or longer.

    People could loose their jobs, which in turns causes them to loose their homes, which in turn, keeps the economy in the Toilet.

    For Example, Zen, who makes Pinball Games, won’t be able to release a Table on the PSN, with no new money coming in, they can’t start working on another table, wait too long, and they start cutting jobs, too much longer, they may shut down!

    Or in Home, A company that is small but thrives on incremental purchases for your Avatar, relies heavily on weekly incremental spur of the moment purchases!

    Anon..or the Persons they encouraged with their rhetoric, have literally killed or maimed companies in a Big Way as well as hurt Consumers.

    As a Consumer, you cancel your credit card and get a new one. If your a company that needs weekly incremental revenue, then you could loose your job, your home, and your way of life!

    And before you start that Sony Asked for it Crap, is like saying a Police Officer who doesn’t wear a Bullet Proof Vest is begging to get Shot and Killed! Besides this now has gone way beyond just hurting Sony, this is affecting thousands and millions of people!

    I have even noticed that PS3 Games on Amazon here are being discounted more Heavily then 360 Games!

    Homefront PS3 $39.98 360 $52.99
    Dead Rising 2 PS3 $24.92 360 $36.99
    and so forth..there are a few exceptions.

    After Speaking with Retailers, they have clearly noticed that People are buying 360 versions of the game more then PS3 versions of the game right now.

    In a strange way, this is a HUGE BOON for Microsoft!

    #17 4 years ago

Comments are now closed on this article.

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  • Use this code to get 10% off on PSN purchases

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  • Dark Souls 2: Scholar of the First Sin upgrade path announced, system specs revealed

    Dark Souls 2: Scholar of the First Sin will offer returning customers a chance to upgrade at a discounted price. Those who already own Dark Souls 2 on Steam and are interested in picking up the Scholar of the First Sin edition will be happy to know that publisher Bandai Namco is offering them an […]

  • Bloodborne: this is what happens when you have 40 Insight

    Insight is one of the currencies in Bloodborne, but it’s also a mechanic that affects the gameplay. There are MASSIVE SPOILERS below, so turn back now or one of Bloodborne’s gameplay mechanics will be SPOILED for you. Just like Blood Echoes in Bloodborne, Insight is used to purchase certain items from vendors in the game. […]

  • Phase two of Xbox One April update brings voice messages, dedicated servers for party chat, more

    The second phase of the April update for Xbox One is now open to members of the Preview programme and and it looks like there are even more features in store. Phase one of Xbox One’s April firmware update started a few days ago with improvements to party chat and achievements notifications. Today, phase two […]

  • GTA 5′s graphical “downgrade” is a bug, will be fixed in upcoming patch

    As of patch 1.8 for GTA 5 on PlayStation 4 and Xbox One, a few graphical issues have cropped up leading some to believe there has been a stealth downgrade to the game’s overall graphics. Over the past couple of days, Reddit went nuts over a video showing what appears to be a downgrade to […]

  • Destiny: Xur location and inventory for March 27, 28 – MIDA Multi-Tool edition

    Xur: Agent of the Nine has arrived at The Tower in Destiny to rid you of your Strange Coins. Xur: Agent of the Nine has once again made it to Destiny’s Tower to sell you Exotic weapons and gear in exchange for Strange Coins and Motes of Light. For this weekend, Xur can be found […]

  • Destiny vault space upgrade will have enough room for every Exotic

    Destiny is finally getting the vault space upgrade players have been begging for almost since launch week. Destiny players can currently use vault space to store 20 pieces of amour, 20 weapons and 20 general item stacks. In the latest Bungle Weekly Update, the developer revealed that as of patch 1.1.2, due before House of […]

  • Half-Life 2: Update mod applies some sparkle to the original title

    Half-Life 2: Update will be available tomorrow, and thanks to the modding community, those who own the vanilla version of the game can apply a visual update to the 2004 title. The comparison video shows you the differences between the original version, and the version with Half-Life 2: Update applied. Here’s what the mod includes: […]

  • Neverwinter MMO can now be pre-downloaded on Xbox One

    You can now pre-download the free-to-play Neverwinter MMO on Xbox One. The game launches on March 31, but you will still need an Xbox Live Gold account to play it. Based on the Dungeons & Dragons franchise, the game can be downloaded from the Xbox Store.

  • Destiny of Spirits will go offline starting next month

    Sony will be ending service for Destiny of Spirits starting next month, Sony has announced. The free-to-play Destiny of Spirits was released in late March 2014 on Vita, and tasked players with collecting supernatural forces appropriate to their geographical location, and then trading them with others online. Gravity Rush spirits were added to the game […]

  • MotoGP 15 is out this spring on PC, last and current-gen consoles

    MotoGP 15 will be released in June on PC, PlayStation 3, PS4, Xbox 360 and Xbox One, Milestone has announced. Bike, rider and team customization are part of the latest release in the franchise, along with time-trials and enhanced career options. The game features over 20 bike models divided into three classes: MotoGP, Moto 2 […]

  • Cities: Skylines players should check out Nakatomi Plaza and Wayne Enterprises

    Nakatomi Plaza and Wayne Enterprises can now be yours in Cities: Skylines. Die Hard fans will be familiar with Nakatomi Plaza. Those who have never watched the first film and live in Los Angeles know it by its real-life name, FOX Plaza. It was created by Enos Shenk and is available through Steamworks. Those who […]

  • Call of Duty franchise has sold 175M copies, players have thrown 300B grenades

    With the Call of Duty Championship kicking off tomorrow, Activision has sent over a series infographic full of interesting figures such as the number of copies sold over 10 years and how many grenades players have tossed. According to the stats below, the Call of Duty franchise has sold 175 million copies across all platforms […]

  • Save up to 75% on select SEGA games on Steam this weekend

    SEGA has put many of its games on sale through Steam this weekend and the firm has also announced Eastside Hockey Manager is now available through Early Access. The sale runs through March 30. The entire Total War, Company of Heroes and Dawn of War back catalogs are discounted 75% and all associated DLC is […]

  • Batman: Arkham Knight PC confirmed as digital download-only in UK

    Batman: Arkham Knight will indeed be a download-only title on PC in the UK, Warner Bros. has confirmed to VG247. Batman: Arkham Knight will be available as both a physical and digital release for PS4, Xbox One and PC in North America and Europe. Again, in the UK, the PC version will be “available as […]

  • Rainbow Six Siege release date set for October per GameStop Italy – report

    GameStop Italy may have let the release date for Rainbow Six Siege slip if a recent listing is accurate. According to the listing, the game will release on October 16. While this could be a placeholder date, October 16 is a Friday in the UK, the usual day new releases land at retail. The release […]

  • Watch the $1 million Call of Duty Championship right here

    The The Call of Duty Championship takes place this weekend, and you can watch all the action as it unfolds right here. The event takes place in Los Angeles tomorrow March 27 and runs through March 29, and the livestreams are below. 32 teams from five continents and 11 countries will be competing in Call […]

  • Battlefield Hardline: Battlefest kicks off this weekend with Double XP

    A new season of Battlefest kicks off this weekend, and starting today, you will earn Double XP in Battlefield Hardline. Battlefest for Hardline is similar to the event held for Battlefield 4 last year. For the entire month of April and into May, in-game events and competitions will be held by the developers and player […]

  • Don’t forget: the GTA 5 PC pre-order bonus cutoff is March 31

    Just a friendly reminder to those planning on purchasing GTA 5 for PC: you have until March 31 to pre-order if you want all the bonuses on offer. Those who pre-order will be handed $1 million in-game cash plus a bonus $300,000. It is split between GTA 5 and GTA Online: $500,000 for Grand Theft […]

  • Games with Gold offers doubled for April – six games instead of three

    Microsoft’s April Games with Gold collection is being doubled. For the month Xbox Live Gold members will receive six instead of three games free. Here’s what’s on offer: Pool Nation FX: Available all month on Xbox One Child of Light: Available all month on Xbox One Gears of War: Judgment: Available from April 1-15 on […]

  • Pokemon players can grab a code for Shiny Charizard at GAME in April

    Pokemon Omega Ruby and Alpha Sapphire players along with Pokemon X and Y owners can grab a free, rare Shiny Charizard from April 3 at one of GAME’s 320 stores in the UK. The redeemable codes for the character will be made available upon request and no purchase is necessary. Those who pop into one […]

  • F1 2015 will arrive on PC, PS4 and Xbox One in June, includes Mexico circuit

    Codemasters has announced its F1 franchise will make its series debut on PlayStation 4 and Xbox One this June with the release of F1 2015. The game was developed using a new engine and contains improved handling and physics for all vehicles and parts attached. This includes: engine, transmission, aerodynamics, fuel tank, force feedback, suspension […]

  • Mortal Kombat X video confirms Liu Kang as playable character

    Liu Kang has been confirmed as a playable character in Mortal Kombat X in the latest video. You’ll also notice Bo’ Rai Cho in there as well. In the Shaolin trailer above you also get a look at Kung Lao and Kung Jin who is new to the series. Apparently, Raiden’s past champions of the […]

  • Short teaser for Star Wars: Battlefront shows the Battle of Hoth

    A short teaser for Star Wars: Battlefront has been posted by EA on Twitter. Well, that speeder isn't going anywhere. Can someone give us a lift to @SW_Celebration http://t.co/srEVrAA0zl #SWCA https://t.co/4W4LG8myke — EAStarWars (@EAStarWars) March 25, 2015 The teaser shows vehicles which we could be using in the game, but it mainly shows the snowy landscape […]

  • Pillars of Eternity releases today – get all the review scores here

    Pillars of Eternity, which still stands as the second most-funded video game on Kickstarter, finally releases today. It’s also getting some rather positive reviews scores, which we’ve rounded up for you. The isometric, party-based RPG from Obsidian Entertainment was one of the first video game projects to take to Kickstarter, and hit its $1.1 million […]

  • Take an in-depth look at Evolve’s Behemoth monster and four new hunters

    Evolve’s fourth monster, the Behemoth, as well as the four new hunters are shown off in new gameplay video. Evolve’s latest gameplay trailer gives everyone a good look at each of the four new hunters and the massive Behemoth monster. The hunters can be bought either separately or though the hunting pass, while the monster […]

  • PS4 firmware update 2.50 causing issues with Killzone: Shadow Fall

    The suspend/resume feature in PlayStation 4′s 2.50 firmware update is causing some issues with Killzone: Shadow Fall. Killzone: Shadow Fall developer Guerrilla has said that the game is experiencing some issues in some instance where the suspend/resume feature is used. The timing of when players put the game in suspend mode does have an effect, […]

  • Bungie on Destiny matchmaking: “We believe there’s no substitute for a pre-made team”

    Crazy though this may seem, it’s possible that Destiny shipped according to plan. History points to community as a crucial component, far from the contingency that many now suspect. Paul Davies spoke to Bungie for clarity. “The community always engineers the best solutions for bringing players together. While Matchmaking is a great resource for introducing […]

  • Bloodborne works with suspend/resume, but only offline

    PlayStation 4′s newly-added suspend/resume feature works with Bloodborne as you’d expect, but only while offline. PlayStation 4 received the long-awaited suspend/resume feature today as part of firmware 2.50, and people are starting to test it out with various games. Bloodborne does work with the feature, but only if you play offline. Playing online is arguably […]

  • This is what Crossy Road looks like in first-person

    Crossy Road is fun and addictive. But in first-person, it’s mostly frightening. YouTube user Andy Front Films likes Crossy Road so much he decided to show off what it would look like in first-person. If crossing roads quickly and watching around for cars and trains, all of this as the camera chases you felt intense […]