Capcom claims PSN downtime costs it big bucks

Tuesday, 10th May 2011 04:12 GMT By Jessica Citizen

If you think it’s frustrating that the PlayStation Network is down when you want to play games, spare a thought for Capcom, which claims it is losing hundreds of thousands of dollars due to the downtime.

Capcom VISA cards

Senior Vice President Christian Svensson took to the Capcom Unity forums to air his grievances over the incident known as PSNgate, claiming he personally is “frustrated and upset” by it all.

He explains that the lost revenue won’t just hurt the company now – but that the missing money (which has already been budgeted for) was earmarked for the development and production of new games.

“In short, the hackers appear to be trying to “punish” Sony for some perceived injustice,” he says. “They’ve been effective in that I suppose. But they’re also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their “cause”.”

Eurogamer reports that while gamers are unable to buy any new DLC or digital titles from Capcom’s back catalogue, the situation is even more frustrating if you wanted to play Bionic Commando Rearmed 2, even if it’s already in your library. That game (and likely several others) includes DRM which relies on an always-on PSN connection. No PSN, no game.

In his forum post, Svensson comments that he is also annoyed on a personal level – he’s a gamer too, and he wants to get back to playing his games online and buying things in the PlayStation Store. It should be no surprise that his “Now Playing” list includes one PC game, two XBLA titles and even a DSiWare game, with no PS3 to be seen.



  1. Shonak

    Aw well, Capcom complaining again… that’s something new.

    On another note: Thank you Jessica for posting news while it’s night in Europe. 24h service indeed. :D

    #1 4 years ago
  2. TheWulf

    Back the PC, Capcom! You’ll have less problems there, and more overall support from the players, and less of a chance that your empire will crumble since the whole of computerdom doesn’t rest upon one insecure network! Do it! You know you want to!

    …and start with a great PC port of MvsC3!

    #2 4 years ago
  3. Jessica Citizen

    Shonak – not a problem, glad that I could help Brenna out while she’s taking a well-deserved break!

    Thanks for the positive feedback, it’s lovely to know someone’s reading :)

    #3 4 years ago
  4. Christopher Jack

    “In short, the hackers appear to be trying to “punish” Sony for some perceived injustice,” he says. “They’ve been effective in that I suppose. But they’re also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their “cause”.”

    Exactly my thoughts when they started this war against Sony. Despite how talented these hackers may be, they seem quite ignorant of the repercussions. I mean, what did they think that they could accomplish through this? I mean, sure they did ruin Sony’s reputation to some extent but at what cost?

    #4 4 years ago
  5. neon6

    America sheds a tear.

    #5 4 years ago
  6. Blerk

    Why did Capcom have that “connected” requirement for Bionic Commando?

    #6 4 years ago
  7. silkvg247

    How about not making people who PAY for your games suffer bullsh1t such as DRM that forces an internet connection? I have no sympathy and am glad I didn’t purchase said games. Then again I frequently skip games based on poorly thought out DRM choices.

    #7 4 years ago
  8. Freek

    @6 Because of their retarded DRM ideas.

    #8 4 years ago
  9. Blerk

    But why just on the PSN version? The 360 version doesn’t require you to always be online. Is it something to do with that ‘download the game to up to five PS3s’ thing? Do people actively abuse that?

    #9 4 years ago
  10. Espers

    Stupid Really !! how come it is costing them too much ?! someone please explain ?! it’s not costing them .. it’s that they aren’t making MORE money which is 2 different things. How did Capcom survive before ONLINE GAMING ?! well do the same !!

    I believe in SONY .. they will be back again … always remember :

    ____________________” IT’S A SONY “__________________________
    and hey CAPCOM online gaming is not everything … I still prefer single player games and many gamers prefer it too so boost your a$$ !!
    besides what will you gain from attacking SONY !? so what’s the alternative ?! XBOX3SHITTY ?

    #10 4 years ago
  11. Freek

    @9 I’d imagine they’d want it in the Xbox Live version aswell but that MS doesn’t allow it.

    #11 4 years ago
  12. ManuOtaku

    You know i was not concern about this before,because i didnt knew this before, that to play some games you did dowloaded and pair for it you need to be connected online, how can i check if a game is DRM?,this in order to avoid it, it doesnt matter if it is torchlight 2, DRM is a NO in my book.

    #12 4 years ago
  13. OlderGamer

    Also doesn’t MS have a download and transfer the liscence type thing? I know when my kids go travel with their Xbox360s they can’t use a lot of the DD games and DLC because they aren’t conected to the NET. However if we use the transfer liscence option LIVE has, then they can use those games offline. Its a pain in the butt really. But might be why. just a difference in the way Sony runs its system vs the way MS does.

    #13 4 years ago
  14. OlderGamer

    On the PC side of things Manu, i would just stick with Steam. They have DRM but I have never had a problem with it or playing my games offline.

    Consoles scare me. Because at some point the current systems will be old. And like xbox one the online service for them will prolly stop. So what happens to our purchases at that point?

    Thats one of the reasons that going forward I won’t buy any system that isn’t fully Backwards compatable.

    #14 4 years ago
  15. ManuOtaku

    #15 well i dont do PC gaming O.G i never did and i think i never will, i prefer to play on consoles, and yes it scares me too knowing that in the upcoming years we are going to get the “clouds consoles” this based on the indications given by some manufacturers,for all the reasons you did stated and if i add the PSN outage situation to this is another main reason for me, how about if all our games get delated by some hackers, or if they can make believe the system i didnt bought anything and i will end up loosing the money and the games, or if they erase my identity on the system, i dont know anything seems possible right now, and they can hurt us in various ways, and not only hackers and crackers also piss off ex employess that got their jobs lost by the companys and they decide to retaliate, i dont know for me are too many risks for this, i will prefer the true and tested physical media and with the consoles the way they are right now.

    #15 4 years ago
  16. OlderGamer

    All valid concerns Manu. And if nothing else the PSN problem highlighted to everyone the problems of online services and the importance of security.

    #16 4 years ago
  17. frostquake

    As I have said before, this is affecting peoples jobs! If your a developer in Home, or just make Premium Themes for the PS3, all those “incremental” transactions add up, especially if the service is going to be down for a Month or longer.

    People could loose their jobs, which in turns causes them to loose their homes, which in turn, keeps the economy in the Toilet.

    For Example, Zen, who makes Pinball Games, won’t be able to release a Table on the PSN, with no new money coming in, they can’t start working on another table, wait too long, and they start cutting jobs, too much longer, they may shut down!

    Or in Home, A company that is small but thrives on incremental purchases for your Avatar, relies heavily on weekly incremental spur of the moment purchases!

    Anon..or the Persons they encouraged with their rhetoric, have literally killed or maimed companies in a Big Way as well as hurt Consumers.

    As a Consumer, you cancel your credit card and get a new one. If your a company that needs weekly incremental revenue, then you could loose your job, your home, and your way of life!

    And before you start that Sony Asked for it Crap, is like saying a Police Officer who doesn’t wear a Bullet Proof Vest is begging to get Shot and Killed! Besides this now has gone way beyond just hurting Sony, this is affecting thousands and millions of people!

    I have even noticed that PS3 Games on Amazon here are being discounted more Heavily then 360 Games!

    Homefront PS3 $39.98 360 $52.99
    Dead Rising 2 PS3 $24.92 360 $36.99
    and so forth..there are a few exceptions.

    After Speaking with Retailers, they have clearly noticed that People are buying 360 versions of the game more then PS3 versions of the game right now.

    In a strange way, this is a HUGE BOON for Microsoft!

    #17 4 years ago

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