Ubisoft is looking into incidents of game data corruption on PlayStation 3, crashes on PC and other issues Far Cry 4 players have reported.
“While most players are reporting a smooth experience, we have received reports of a few issues we’re investigating that we want to tell you about,” reads the blog post.
The post goes on to list the three major issues that have been reported since launch.
- PC Crashes: Some players have been reporting problems loading the game that result in a crash that manifests as a black screen. We have been able to reproduce this internally. While we are just starting to investigate this, our initial findings suggest that this may be the result of the presence of certain peripherals that are causing conflicts
- PlayStation 3 Corruption: We have seen reports from PS3 players that they are receiving a message reading “Game Data is corrupt. Please delete FC3 game data”. While the message suggests this would be limited to players who had also played Far Cry 3 on the same console, we are receiving similar reports from players who have not played FC3. If you are submitting reports about this issue, please clarify if you’ve played Far Cry 3 or Blood Dragon on the same console
- Pre-Order Code Redemption: Players who pre-ordered the game were told that they would receive an email with a redemption code for the “Blood Ruby” bonus mission in advance of the game’s release. Some players have reported that they did not yet receive this email, and some players have reported that they did receive the email but it was missing a valid code
The post also recommended all users to make sure they have the latest patch installed.