PSN US passwords reset after more irregular activity

Tuesday, 26th November 2013 04:20 GMT By Brenna Hillier

Following a similar incident on the European PlayStation Network last week, Sony has issued a mandatory password reset to some users as a “precautionary” measure.

A post on the PlayStation forums advises users experiencing sign-in issues that they may be required to reset their password.

“If you are getting an error that your PSN account password is incorrect, you may need to reset it. We routinely monitor for irregular activity, and if such activity is detected, we may sometimes reset passwords of affected SEN accounts to protect consumers and their account information,” a moderator wrote.

Sony did not provide details of the activity it detected, so it’s unclear if it’s connected to the launch of the PlayStation 4. The PS4′s version of the PSN is not yet fully live in all territories ahead of its November 29 launch.

Details on how to change your password are available here, and if you’re having difficulty resetting your password, you can get in touch with PlayStation support.



  1. Hcw87

    The fuck? Second time in a week? Glad i don’t have a credit card attached.

    #1 1 year ago
  2. MFBB

    You should never save your credit card/bank account information anywhere.

    Always enter it yourself when you buy something.

    #2 1 year ago
  3. KineticCalvaria

    Fucks sake Sony, sort your security out.

    #3 1 year ago
  4. Lv01

    @1 well… not sure its twice in a week. it happened to Europe first, then America. same problem, but just in two different regions.

    @3 and it seems like they are sorting their security out. this is a security measure. it detected some activity, and has acted before the problem. thats more sorted than doing nothing and have it hacked again!

    #4 1 year ago
  5. Ilovesony

    all of you complaining should be happy… at least sony is taking the measures to make sure you can play safe and secure. Im sure we all remember the PSN shutdown that lasted nearly a month and a half… I swear some of you are never satisfied… Its only a PRECAUTION… not a breach… I mean when you get home you lock your doors right? and if a lock looks tampered with.. you change it… Kudos to sony for taking that measure.. I dont know about you.. but I would rather change my password a few times then buy a brand new playstation 4 and not be able to play online because of a “Security Breach”.. Now go log in and look for me Noc_Da_Sniper… Greatness Awaits…..

    #5 1 year ago
  6. KineticCalvaria

    They only request password resets if they believe information has been compromised and hackers know your details. Therefore they aren’t doing enough to prevent the breaches in the first place, it’s the second time in 2 weeks.

    #6 1 year ago

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