“Xbox One games are not region locked”, Microsoft clarifies import stance

Friday, 16th August 2013 09:42 GMT By Dave Cook

Xbox One’s delay in eight territories may have come as a blow to those affected, but Microsoft has since re-iterated its stance on region-locking and importing in a series of statements. A batch of documents supposedly leaked from the company also appears to detail Microsoft’s policy in full.

If you missed the Xbox One delay story you can play catch-up here.

Following confirmation of the delay a Microsoft rep wrote in a statement to Eurogamer, “When the console launches this November, we will support Xbox One in 13 markets. Xbox One may be used in all countries, including the non-launched markets. In addition, Xbox One games are not region locked. Any Xbox One game purchased at retail can be used in any country on any Xbox One.

“That said, there needs to be a valid payment method corresponding to a supported launch country in order for any transactions to occur over Xbox Live, and some content may not be accessible outside launch markets due to geographic content restrictions imposed by content right holders.”

Responding to gamers on NeoGAF, Microsoft’s Albert Penello clarified a few points about Xbox One importing. He stressed that all Xbox One games are ‘world-wide signed’ (region-free), and that he console will work anywhere, but cautioned gamers to bear in mind power supplies in different territories.

He added of payment details by country, “You can use one of the 13 digital marketplaces corresponding to our launch markets, assuming you have a valid payment instrument for those countries. Lots of people in Europe specifically travel, move, and visit family.

“Now, of course, if you were using Pre-Paid cards … You will still find that music and video content can be geo-restricted based on licensing. (e.g. Netflix works only in supported countries)”

It comes as this NeoGAF member posted a document supposedly leaked from Microsoft that breaks down – in detail – the company’s policy on importing and region issues.

Treat these as rumour for now:

What do you make of the above?

Via MCV & DrDamn.



  1. dizzygear

    Very good. Region Locking is the biggest bullshit there is.
    If only Nintendo would pull its head out of its ass as well and removes the region lock on the 3DS and WiiU before the hackers do it for them.

    #1 1 year ago
  2. KAP

    All MS need to do now is change the name of the XBone and its a rap.

    The issue with bad publicity is that its more noticable the good publicity, and theres no better proof then the fact that people to this day still walking into GAME still assume XBone still cant play used games and is a always online, even after the switch around on policy.

    The casual public don’t follow sites such as these and got all the news at E3 they needed to hear from BBC news etc on “a new console coming this xmas!”

    #2 1 year ago
  3. redwood

    @2 they are saving that “big” announcement for tgs. they will be re-naming it to “ps4″

    #3 1 year ago
  4. KAP


    LOL, it wouldnt surprise me one bit!

    #4 1 year ago
  5. Fethennour

    Yes, we already know that, that’s part of the “U Turn Pack 1″.

    #5 1 year ago
  6. SplatteredHouse

    That part about the voice model doesn’t sound all that clever. In particular the reference to a “selected language and country pair” as well as “selected voice model (if supported in selected area)”

    See, the issue would be that if the desired Language were selected first, that’s a choice which then pares down the selection of available COUNTRIES! But, if your selected country doesn’t match your billing address, then you’ve just lost any ability to use Marketplace. :( (says it right there – no matching billing address, no dice!) All because the voice would only recognise certain languages for a given part of the world.

    It’s supposed to be an entertainment device. This stuff isn’t necessarily conducive to a leisurely experience.

    #6 1 year ago
  7. Tech-N9ne

    I don’t get it. Whats is this PS4 comparison all about? What has this got to do with the PS4?

    As far as I know this is way better than the PS3 (and Xbox 360) market regioning and locale. I don’t believe Sony has said anything about how its gonna handle this.

    Correct me if I’m wrong. The only thing I know that is inline with the PS3 is no region locking.
    We still don’t know if we can
    1) Change region on the same account on the PS4
    2) Change gamertag on the PS4
    3) Separate console locale from marketplace locale on the PS4

    Xbox One seems like the only console that have these feature for now.

    If Sony says they will implement the above, do we now accuse them of copying Microsoft, or say they should rename the PS4 to Xbox One?

    This site is full of blind fanboys.

    #7 1 year ago
  8. Sunshyme

    What do they mean by “paying with CSV”? It doesn’t look like it’s the same as paying with a credit card (which has a csv number on it).

    #8 1 year ago
  9. orakaa

    @7 : yeah, this site is full of blind fanboys. Starting by you.
    By your statement you obviously don’t have a PS3 nor know how it works…

    #9 1 year ago
  10. super3001


    disprove points fanboy or stfu

    #10 1 year ago
  11. Tech-N9ne


    Bull, I have both an Xbox 360 and PS3. Why don’t you correct me where I’m wrong. I’m ready to stand corrected.

    #11 1 year ago
  12. redwood

    #12 1 year ago
  13. Toastrules


    Well we can start by saying that in Ps3 it’s not called a “gamer tag”

    #13 1 year ago
  14. Tech-N9ne


    Hehe, me and my friends call it PSN gamertag, never knew its called something else. Whats it called BTW?

    #14 1 year ago
  15. SplatteredHouse

    SEN ID, or even, just “user-name” – although, you can also go with “handle”, if you’re so inclined.

    #15 1 year ago
  16. Pytox

    it’s called psn id

    #16 1 year ago


    Nobody seems to know what it’s called…

    According to the PS3 User’s Guide, it’s simply called an ‘Online ID’

    How many more names can we come up with?

    Personally, I think Gamertag works just fine…

    #17 1 year ago
  18. super3001

    who gives a fuck psn is bad xblive clone nobody cares. gamertag was first fits best

    #18 1 year ago
  19. dizzygear

    @17 Yeah its called online-id. The online-id for Playstation is part of the SEN account which used to be called PSN account before they integrated it with all the other services Sony offers.

    Its kinda confusing.

    #19 1 year ago
  20. Tech-N9ne


    You would think with all the Sony fanboys roaming this site they would know exactly what the PSN identity is called, I guess I will still be calling it PSN Gamertag. No one can be confused when I ask for their PSN Gamertag, instead SEN ID or Online ID.

    But I still don’t know why @13 brought this up, who cares what its called. I wanted to know what was wrong with my initial statement on some PSN policies.

    #20 1 year ago
  21. dizzygear

    @20 As of now the country selection when you make a SEN account determines what countries online PSN store you can browse. So to get DLC for a imported game you need to switch accounts.

    On the PS3 you can switch accounts, buy your DLC and than switch back to your “main” account and the DLC still works.

    People assume the PS4 will be the same. I on the other hand am wary. The Vita can only handle 1 account and switching accounts involves formatting your memory card and do a factory reset which is a royal pain in the ass. They may well pull the same shit with the PS4.

    #21 1 year ago
  22. redwood

    how is it confusing?… the sen account works on everything.. you can call it whatever you want.

    #22 1 year ago
  23. Tech-N9ne


    I’m aware of this. You can also do that on the Xbox 360.

    But what I was talking about is switching regions on the same account. For example change your US XBL account to Dutch XBL account. It took Microsoft years to implement this despite angry customers who moved from one country to another and had to start a new XBL account. Now you can switch regions on XBL every 3 or 6 months which is fair enough. But now, if the above document is real, its even much easier as you can just switch your marketplace locale only.

    #23 1 year ago
  24. Sunshyme

    So it’s just a fancy way of saying: you can import a Xbox One if you want to. Just make sure you have the right power connector and buy pre-paid cards in one of the launch markets if you have plans to buy something from the Marketplace.

    Great news for countries that have to wait until “sometime in 2014″.

    #24 1 year ago
  25. sg1974


    Can you start including an audio file which plays a beeping sound like a reversing lorry every time you post an MS article up to the XBone launch?


    #25 1 year ago
  26. noamlol2

    SO they still region lock the marketplace eh?

    check this “and some content may not be accessible outside launch markets due to geographic content restrictions imposed by content right holders”

    so i can’t fake an US account and buy prepaid US dollars to buy content when it gets released!

    much like this gen, i can’t download full games from the marketplace i can only buy arcade and DLC

    but full games are region locked

    so PS4 is still gonna be region free correct?

    #26 1 year ago

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