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Xbox Live real money price increases an “unintended error”

Wednesday, 10th July 2013 22:36 GMT By Brenna Hillier

Microsoft has said Xbox Live price increases noted in the beta test of its real money conversion were made in error.

“We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing,” a Microsoft representative told VG247 in a statement.

“We’ll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members.”

As the platform holder quite rightly pointed out, identifying this kind of error is precisely why beta tests are so important.

“Of note, beta programs give us a chance to test, fix and correct issues like this,” the representative continued.

“As with all betas, we take the learnings from our program and make corrections and adjustments prior to the update being available to all members. As always, we appreciate the participation of our beta customers in helping us launch and build great products.”

Microsoft is in the process of transitioning from the Microsoft Points system to real currency, and offers a handy FAQ on the process.

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5 Comments

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  1. Fin

    Hmm

    #1 9 months ago
  2. MCTJim

    that is why I do not participate in Betas when it comes to my money LOL…least they are fixing it….thats why they call it a BETA

    #2 9 months ago
  3. noamlol2

    retarded idea in the first place

    don’t fix what’s ain’t broken

    stupid MS

    #3 9 months ago
  4. JimFear-666

    yeah right ! im sur they hoped no one would see the price hike.

    #4 9 months ago
  5. bradk825

    So it’ll still be cheaper than buying things on PSN after all. The price hikes had brought it in line, now we find out it was accidental.

    #5 9 months ago