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Darkspore support has not ended – EA

Tuesday, 2nd July 2013 01:11 GMT By Brenna Hillier

EA has confirmed that Darkspore is still being supported by Maxis.

“Maxis continues to support Darkspore and its servers,” an EA representative wrote in a statement issued in response to our gentle questioning yesterday.

“We recently resolved a problem where players were having issues connecting to the game.”

Addressing rumours that Maxis had withdrawn support, EA pointed out that the pertinent posts were made by a forum moderator, not employee.

“There certainly appears to be some confusion stemming from a recent forum post,” the statement noted.

“The post in question came from a moderator who is not an employee of EA. That post is currently being updated to reflect accurate information. Players experiencing technical issues should contact help.ea.com for customer support.”

I’d just like to highlight the fact that VG247 was not at all confused on this matter and is still very interested in the fact that users are still complaining about the 7300 series errors. As we noted yesterday, the much more widespread Error 3 was resolved within 20 days of first report.

Darkspore is still unavailable on Steam; its demo and trailer are visible in searches but since yesterday the app listing has vanished. We’ve asked EA about that.

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7 Comments

  1. DSB

    There was even an announcement on the main page telling people that it had been abandoned, and that all they could do was seek a refund.

    #1 1 year ago
  2. LooneyLad

    EA has confirmed that Darkspore is still being supported by Maxis.

    By what, their janitor ?

    #2 1 year ago
  3. Aullah

    Im goona check, if I can login now.

    #3 1 year ago
  4. ps3fanboy

    its already on its deathbed, that’s a given… you would be pretty stupid to trust these guys after the simcity fiasco.

    #4 1 year ago
  5. The_Red

    EA decides to say fuck it and abandon the game. They do so without listening to fans and their outcry. They keeping doing nothing until major news sites report about the steam situation. EA? “We are not abandoning DarkSpore, we never said it. People are liars and idiots. Maxis is made of saints who keep on working to resolve issues”.

    #5 1 year ago
  6. Hirmetrium

    I love how a Forum moderator, just trying to keep everyone informed and up to date, has been a victim of this. “We’re updating the post”. Why? Why not issue a statement everywhere instead? If the game isn’t abandoned, why not explain what the error is and why its so hard to fix at this point?

    #6 1 year ago
  7. mojo

    damage controll, surely is.
    they intended to shut it and didnt expect the backlash and media attention their getting now. so they no tell the story of the mod posting bs.

    #7 1 year ago

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