Steam Refunds
Steam is dealing with 50,000 refund requests a day
Requests for refunds make up the vast majority of support requests submitted to Steam.
Steam Refunds headlines
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Steam users can get a refund "for any reason" if game is owned for less than 14 days
Steam users can now request and receive a refund for any reason, providing it’s been less than 14 days since the customer made the purchase but only if they spent less than two hours in the game.
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Steam users can now cancel pre-ordered titles, refund will be deposited into Steam Wallet
Steam users can now manually cancel pre-ordered titles and have price of the game refunded into their Steam Wallets.