PUBG Corp. has apologised for PUBG's recent problems with servers and game performance.
Many in the PUBG community, and one of its top streamers, have been frustrated by bugs introduced with recent patches, as well as unstable servers.
Developer PUBG Corp. decided to address each of these complaints in a blog post. The developer revealed that the game's servers have been under constant DDoS attacks in recent months. These attacks reached a peak last November, and spiked again this month.
This is what's been causing server performance problems for players, as anyone on affected servers will inevitably suffer. PUBG Corp. is attacking this on two fronts: working internally to protect the game, and deploying solutions by service providers.
Unfortunately, the developer notes that some of these "experimental DDoS defence solutions" caused packet loss for some players. This work, however, has apparently been successful, reducing the impact of DDoS attacks by 85%.
As for the game's seemingly sudden poor performance and stability on PC, PUBG Corp. said these problems started with the January update. The developer is still trying to identify the cause, but says the issues appear to be limited to certain hardware configurations, making them harder to reproduce and fix.
Custom games was another area that deteriorated in past weeks. PUBG Corp. said it's working on fixing saved custom presets, but that the process will take time. This issue was sadly a side effect of back-end tweaks made to custom matches.
Finally, issues affecting the recently launched Team Deathmatch mode, such as extended matchmaking times and over-populated teams have mostly been resolved.
"We understand there are many other high-priority issues impacting gameplay," the developer wrote.
"One of our primary goals this year is to be more transparent with what we're working on, so we wanted to get this letter out to you to address some of the more notable issues we've faced recently."