If you click on a link and make a purchase we may receive a small commission. Read our editorial policy.

New Xbox One dashboard - fixes for getting stuck on boot, being unable to sign-in, more

The New Xbox One Experience isn't without its issues. Thankfully, none of them is major enough to warrant panic.


The New Xbox One Experience, Microsoft's most recent update and UI overhaul to the Xbox One, is being rolled out across the world. Some users have reported having issues after updating their consoles.

These issues are wildly different from each other, so Microsoft put up an updated list of them, and suggested fixes.

Below you'll find solutions to the most common ones, with the rest available through the link.

-Slower than normal first boot after updating to the New Xbox One Experience

Solution: Allow up to 15 minutes on the green Xbox One boot-up animation before you begin troubleshooting. If the screen doesn’t change after that amount of time has passed, hold the power button on the front of the console for 10 seconds until the console powers down. Wait 15 seconds, then power the console back on

-Blank tiles in My games & apps

Solution: Allow the console a few minutes to update these tiles. To check if the appropriate data has been retrieved, go to Home, highlight My games & apps in the big tile, press the Menu button on your controller, and select Quit. Then relaunch My games & apps.

-Can’t sign in due to repeating password prompts

Solution: To resolve this issue, follow the instructions at on this article.

-A game or an app may appear to be stuck requiring a content update

Solution: To complete the installation of the game or app update, you’ll need to either insert the game disc or sign in to the account that purchased the game or downloaded and installed the app.

-An app may fail to launch with error 0x800705b4 after a title update

Solution: Delete and re-download the app

About the Author

Sherif Saed avatar

Sherif Saed

Staff Writer

Whether it's news, reviews, or interviews - Sherif is always eager to tell you about video games. He plays shooters more than a sane person should, and occasionally has the skills to show for it.

Support VG247

You give us money, we give you an ad-free reading experience, merch discounts, a newsletter every month, and elite status amongst your friends.

See more information

More News

Latest Articles

VG247 logo

Buy our t-shirts, yeah

They're far more stylish than your average video game website tat.

VG247 Merch