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Fortnite Self-Refund feature: here's what you can and can't return - once it's back online

Fortnite patch 3.6 introduced a Self-Refund feature, but it doesn't seem to be working at the moment.

A new feature allowing Fortnite players to return cosmetics was added with yesterday's patch. At present, the service has been taken offline due to an "issue discovered" with the new self-refund feature.

Epic Games said it disabled the feature until it can create a fix and "make some usability improvements to the system."

Until them, you can learn what can and cannot be refunded. Basically, the system allows Fortnite players to return up to three cosmetic purchases for V-Bucks, lifetime.

Also, only eligible purchases made within the past 30 days are able to be returned.

It's a rather handy feature to have if you bought something by mistake, or loathe how a cosmetic item looks on your virtual person.

We told you all about this in the Fortnite v3.6 patch notes yesterday, but we've posted it separately for your convenience.

Fortnite Self-Service Cosmetic Returns - what you can return

  • Back Bling
  • Emotes
  • Gliders
  • Harvesting Tools
  • Outfits

Fortnite Self-Service Cosmetic Returns - what you can't return

  • Battle Pass
  • Battle Pass Tiers
  • Event and Weekly Items (Save the World)
  • Founder’s Pack
  • Founder’s Pack Upgrades
  • Loot Llamas (Save the World)
  • Starter Pack

Along with the self-return feature, Fortnite patch 3.6 added the Clinger sticky grenade for both Battle Royale and Save the World modes. It also added the Noble Launcher for Save the World.

Fortnite’s Season 4 starts soon, on or a little after May 1, so hit the link for all the details.

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Stephany Nunneley-Jackson

News Editor

Stephany is VG247’s News Editor, with 22 years experience (with 15 of them at VG247). With a brain that lacks adhesive ducks, the ill-tempered, chaotic neutral fembot does her best to bring you the most interesting gaming news. She is also unofficially the site’s Lord of the Rings/Elder Scrolls Editor.