PUBG forums now have a known issues thread to help “improve the level of transparency”

By Stephany Nunneley, Saturday, 27 January 2018 18:58 GMT

The PlayerUnknown’s Battlegrounds forum now has a known issues thread, and the first post is up.

Those who play PlayerUnknown’s Battlegrounds will be pleased to know an easy way to find progress on known issues has been added to the official forums.

According to PUBG community coordinator RoboDanjal, the goal with adding a known issues thread was to “improve the level of transparency” when it comes to “issues that have been identified and are being worked on.”

This followed with a list of currently known issues in PUBG, things scheduled to be fixed, issues under investigation, and more.

It’s all posted below, but the forum post notes to keep checking back for updates, and information on issues which have been resolved (thanks, MP1st).

 

playerunknown_battlegrounds

Scheduled To Be Fixed

These issues have been already resolved internally. They will be applied in the next live server patch.

  • The compass UI wobbling when parachuting straight down
  • Dying from falling when vaulting and climbing in the water
  • Delay between reload and the first shot
  • The adjusted zoom level in 8x scope resets after changing into another weapon
  • When the character opens the door while sitting down, the door opens as the character stands up instead of opening immediately
  • When player changes the seat while the motorcycle is in the air, it stops and sinks to the ground
  • Holographic and Red Dot sights are intermittently pixelated
  • Some in-game texts are missing or misaligned
  • After reconnecting to the game, the camera direction of ADS FPP goes off intermittently

Under Investigation / Fix In Progress

These are issues that are under investigation or in the process of being resolved.

  • Random overturning of motorcycles
  • Two players getting stuck in the door
  • When reporting through replay, sometimes the name is wrong or even invisible
  • Long Leather Boots (Brown) do not have spikes in the game
  • 4x scope’s aim point shows in red instead of blue in colorblind mode
  • Friends list does not function normally
  • “Reconnect” button does not show when trying to rejoin the game after being disconnected from a custom match
  • After reconnecting to a DUO/SQUAD game, team members cannot distinguish or revive each other
  • After reconnecting to a DUO/SQUAD game, team members’ markers on the map are different from their actual locations
  • After reconnecting to a DUO/SQUAD game, team members’ HP indicators on the lower left appear full and do not change

Need To Be Reported

These are comparatively rare issues that require individual resolution. If you are experiencing one of these issues, please contact customer support.

  • In the main menu, the BP appears as N/A and there is a message that says match making failed
  • Please contact customer support with screenshots of your main menu. The issue is due to an issue with inventory information
  • BP appears as “-“
  • Sometimes when the server is unstable, actions that consume BP such as character customization are made multiple times in a series, consuming a large amount of BP at the same time. Please take a screenshot of your main menu and contact customer support
  • When trying to reconnect to the game after disconnecting, “Reconnect” button isn’t there.
  • If you see an error message in the lower part of the main menu, please contact customer support with a screenshot.

 

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