Call of Duty WW2 server issues: dedicated servers in testing, PC Title Update on hold, HQ remains solo, 3x XP accidentally triggered

By Matt Martin, Monday, 13 November 2017 08:26 GMT

Sledgehammer Games has opened up about it’s current Call of Duty WW2 multiplayer problems that have seen disconnects and other server issues plague the game since release.

It said the game is “stable” after Friday’s patch problems, but it is targeting dedicated servers for the game as a priority. Testing of dedicated servers began yesterday in limited markets and for U.S. players.

The HQ social space will remain a solo experience at this time rather than one open to 48 players, but it is possible to invite friends to your HQ in order to complete some of the daily orders that require multiple players.

A new patch is due to be rolled out imminently in order to fix disconnects that have seen players lose progress, lost stats and freezes.

All of this means that the PC patch for Call of Duty WW2 is currently on hold while these issues are fixed, as many of the same problems persist on PC.

call_of_duty_ww2_launch_screens (5)

There is one upside to all this chaos – the weekend offer of double XP was more generous, with studio boss Michael Condrey admitting the team “accidentally triggered” three times XP rewards. Get it while/if you can.

Here’s the full list of work that Sledgehammer is currently working on.

Online Connectivity – While our previous Game Update which released early Friday solved several critical needs, unfortunately it also had an adverse effect on server performance. As a result, we moved to P2P (listen) servers. Overall, the game is stable, however we know that P2P brings things like Host Migrations and other issues that make for inconsistent gameplay experiences. Our objective to return to dedicated servers is our highest priority.

Dedicated Servers – This weekend we rolled out various test solutions in limited markets in order to fully analyze real-world conditions without risking disruption. This level of data and diagnostics is helping us work toward a permanent solution as quickly as possible. We’ve begun to test dedicated servers today in the US. We’ll watch this test closely, and once we analyze the results we’ll look to expand.

Game Disconnects From Server – After much testing, our engineering teams identified the root cause of this issue, which can also result in lost stats and post match lobby freezes. Later tonight, we plan to deploy a patch across both consoles worldwide. We’ll monitor the results, and keep everyone updated.

Headquarters – As we focus on the return to dedicated servers as our highest priority, we will continue to utilize a solo-HQ experience. Players can still invite friends, which we encourage everyone to try. But we get it, HQ is best enjoyed with a thriving, fully populated social community interacting together. So hang in there while we address the most pressing concerns first.

And the full statement regarding the PC Title Update: “We also want to reinforce our commitment to PC fans. We have the next PC Title Update ready to go, but we believe we need to work through the issues noted above first – many of which also affect PC players. For this reason, we’ll wait a bit longer before deploying the patch to the PC in order to ensure everything is the way it needs to be first.”

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