A French consumer association is suing Valve over certain clauses in Steam’s user agreement.
Valve is being sued in France by UFC-Que Choisir, a French consumer association. The organisation revealed its decision in a new letter [French], and said Steam’s subscriber agreement contains clauses which are “detrimental to consumer interests.”
According to Reddit user Silencement’s summary translation, the organisation takes issue with the fact that users cant resell their digital games, something that’s allowed in French law.
Other problematic clauses include how Valve does not assume responsibility in cases where accounts get hacked and users’ personal info gets stolen, the same can be said for how the company claims ownership of any user-created content uploaded to Steam.
According to the letter’s translation, Valve uses Luxembourg’s consumer law in all countries it operates in, not taking into account each country’s different rules.
A similar case was filed against Valve in front of German courts by a German consumer group back in 2013. The case was won by Valve in 2014.