New Xbox One dashboard – fixes for getting stuck on boot, being unable to sign-in, more

By Sherif Saed
12 November 2015 11:12 GMT

The New Xbox One Experience isn’t without its issues. Thankfully, none of them is major enough to warrant panic.


The New Xbox One Experience, Microsoft’s most recent update and UI overhaul to the Xbox One, is being rolled out across the world. Some users have reported having issues after updating their consoles.

These issues are wildly different from each other, so Microsoft put up an updated list of them, and suggested fixes.

Below you’ll find solutions to the most common ones, with the rest available through the link.

Slower than normal first boot after updating to the New Xbox One Experience

Solution: Allow up to 15 minutes on the green Xbox One boot-up animation before you begin troubleshooting. If the screen doesn’t change after that amount of time has passed, hold the power button on the front of the console for 10 seconds until the console powers down. Wait 15 seconds, then power the console back on

Blank tiles in My games & apps

Solution: Allow the console a few minutes to update these tiles. To check if the appropriate data has been retrieved, go to Home, highlight My games & apps in the big tile, press the Menu button on your controller, and select Quit. Then relaunch My games & apps.

Can’t sign in due to repeating password prompts

Solution: To resolve this issue, follow the instructions at on this article.

A game or an app may appear to be stuck requiring a content update

Solution: To complete the installation of the game or app update, you’ll need to either insert the game disc or sign in to the account that purchased the game or downloaded and installed the app.

An app may fail to launch with error 0x800705b4 after a title update

Solution: Delete and re-download the app

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