Sony is looking into one of PSN users’ most-requested features, but it may never happen.
Sony has yet to deliver a top-requested feature to PlayStation Network users everywhere; the ability to change account names. According to Sony’s Shuhei Yoshida, as of right now, the company doesn’t know if it can be done.
Here he is answering this fan question.
— PlayStation France (@PlayStationFR) October 28, 2015
Microsoft offers users the ability to change their Gamertags any number of times, with the first time being free.