League of Legends has a new system to ban harassers faster

By Sherif Saed, Tuesday, 26 May 2015 11:36 GMT

League of Legends developer Riot is drastically reducing the time it takes to ban verbal offenders in the game.

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In another attempt from Riot to make League of Legends players less toxic to each other, the developer is experimenting with a new system that aims at punishing players for negative behaviour much faster that the current one.

“When negative behavior occurs, we know that the faster a player receives feedback, the better their chances of reforming. With that in mind, we’re building and iterating on a new instant feedback system that delivers actionable feedback and appropriate punishment to players that need it most,” reads Riot’s blog post.

The new system is currently in limited testing in the EU region. Here’s how it works:

  • Teammates or opponents of the offending player send reports and the system validates them to make sure they aren’t false
  • The system examines the case and determines whether the behavior deserves rejection or punishment based on community-driven standards of behavior
  • The system fires a reform card through email, sharing the chat log of the offending player (we scrub other players’ names and chat logs) and the punishment for the behavior

“These harmful communications will be punished with two-week or permanent bans within fifteen minutes of game’s end,” the blog post adds.

The blog delves into what Riot considers “actionable feedback” and how it will enforce it. Worth a read if you’re tired of trolls in the game.

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