If you click on a link and make a purchase we may receive a small commission. Read our editorial policy.

SimCity boss talks "challenging" launch in internal company memo 

An internal memo from EA has surfaced which shows just how much trouble Maxis had with the launch of SimCity.

The memo, obtained by Polygon and written by Maxis GM Lucy Bradshaw starts off with praise for the team and the game itself before discussing launch troubles.

“The rollout in North America has been challenging," wrote Bradshaw. "It's also now evident that players across Europe and Asia are experiencing the same frustration.

"I'd like to say that it's not fair — that the game score shouldn't be punished for a server problem. But it is fair. SimCity is an online game and critics and consumers have every right to expect a smooth experience from beginning to end.

"I and the Maxis team take full responsibility to deliver on our promise.”

Yesterday, the game's senior producer Kip Katsarelis took to the EA forums to let players know the team was "adding even more servers which will be going live over the next three days."

"Our plan is to continue to bring more servers online until we have enough to meet the demand, increase player capacity and let more people through the gates and into the game," she wrote.

During the North American launch on Tuesday, more servers were brought online, yet some Origin users were unable to play the game because they had yet to have it digitally delivered.

EA also issued a hotfix disabling features such as leaderboards, achievements, and cheetah speed to help with the server load.

Meanwhile, Maxis has also taken to Twitter to state that "there are no current plans to move SimCity to console," despite other titles in the series being released on both consoles and handhelds.

Sign in and unlock a world of features

Get access to commenting, homepage personalisation, newsletters, and more!

In this article

SimCity

iOS, Nintendo DS

Related topics
About the Author
Stephany Nunneley-Jackson avatar

Stephany Nunneley-Jackson

News Editor

Stephany is VG247’s News Editor, with 22 years experience (with 15 of them at VG247). With a brain that lacks adhesive ducks, the ill-tempered, chaotic neutral fembot does her best to bring you the most interesting gaming news. She is also unofficially the site’s Lord of the Rings/Elder Scrolls Editor.

Comments