California: GameStop now required to inform customers if a used game requires DLC fee

By Stephany Nunneley
10 April 2012 20:16 GMT

In California, GameStop stores will be required to inform customers that if applicable, the purchase of a used games will require additional fees for downloadable content.

The new policy will be enforced due to the settling of class action lawsuit brought against the company two years ago over “deceptive and misleading practices” in relation to used and downloadable content sales.

The lawsuit claimed the retail chain was selling used games with packages clearly marked as containing free downloadable content and a one-time-use online pass – the later of which was validated by the previous game owner.

As a result, for the next two years, California GameStop locations will be required to post online warnings and in-store signs reminding customers that used games may require an additional content purchase.

According to Gamasutra, GameStop customers in California can “recover the $15 they might have paid for downloadable content – if they’ve purchased a qualifying used game and are enrolled in GameStop’s PowerUp Rewards program.” Upon showing proof of purchase they will receive a $10 check and a $5 coupon while non-PowerUp Rewards members will receive a $5 check and a $10 coupon.

Baron & Budd, the law firm behind the lawsuit, is currently investigating whether GameStop store in other states were practicing similar tactics.

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