Sony and Rockstar have issued a joint statement regarding the claim by some L.A. Niore users that the game is causing their PS3 to overheat or shut down.
According to the joint statement posted on the PS Blog, a “very small number of customer support questions,” have been logged regarding the matter, and that both Rockstar and Sony “can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat.”
The statement noted that bother were “committed to working hard to find solutions to this and any issues that may arise,” and if any further issues arise to contact either Sony or Rockstar customer support.
Last night, users reports stated that 60GB and 80GB model PS3s were either freezing, crashing, overheating or shutting down when playing L.A. Noire for extended periods.
Rockstar imitially suggested that the recent 3.61 firmware update to PS3 was the cause of the matter, not its game, and after stating this removed the post – but not before Breanna grabbed it:
“Primary reports seem to be that updating to firmware 3.61 will cause PlayStations to overheat. There have been various reports of this on a few different games now, all reporting their PS3s turning off or ‘Red Lighting’ after having installed 3.61.
“This can range from games randomly freezing to PS3s turning off anywhere between 30 mins use to two hours. We have confirmed locally that multiple games (Rockstar and non-Rockstar) overheat or freeze only when 3.61 is installed.”
Whatever the cause, hopefully it will be determined soon, that way folks can go back to solving cases for as long as they feel like.