Xbox Live accounts wiped by Hotmail snafu

By Patrick Garratt, Wednesday, 18 February 2009 22:00 GMT

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Oh dear. GI’s reporting that some Xbox Live users who let their Microsoft Passport Hotmail accounts expire are at risk of getting their Gamer Scores wiped. For good.

“The only alternative is to set up a new Gamertag with your preferred email address,” said a rep today.

Yep, that’s right. Anyone hit by the fault will lose all Achievements and score completely, even if they’ve been working at it for the past four years.

Microsoft’s investigating the problem, apparently. You’d bloody hope so.

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