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Valve: "Pirates are under-served customers"

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The game pirate is not a thief, Valve's Jason Holtman told the Game Business Law summit at SMU's law school today: he's just eager to keep up with the Joneses.

"There's a big business feeling that there's piracy," said the developer, adding that the truth is, "Pirates are under-served customers."

Publishers are missing a trick by trying to combat piracy with traditional methods, said Holtman.

"When you think about it that way, you think, 'Oh my gosh, I can do some interesting things and make some interesting money off of it.'

"We take all of our games day-and-date to Russia," he added "The reason people pirated things in Russia is because Russians are reading magazines and watching television - they say 'Man, I want to play that game so bad,' but the publishers respond, 'You can play that game in six months... maybe.'

"We found that our piracy rates dropped off significantly."

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Patrick Garratt

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Patrick Garratt is a games media legend - and not just by reputation. He was named as such in the UK's 'Games Media Awards', the equivalent of a lifetime achievement award. After garnering experience on countless gaming magazines, he joined Eurogamer and later split from that brand to create VG247, putting the site on the map with fast, 24-hour a day coverage, and assembling the site's earliest editorial teams. He retired from VG247, and the games industry, in 2017.
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