Microsoft has told Edge that less than 1 percent of Xbox 360 users ever contact the firm with concerns about their machines scratching discs.
The claim’s been made after news yesterday that a US suit’s claiming Microsoft was aware the machine could damage discs if moved when switched on.
“While we have had some users contact us with concerns about scratched discs, it is much less than 1 percent of the total Xbox 360 user base,” sad an MS rep.
The rep continued, “Xbox 360 is designed so that it will not damage a game disc as long as the console is not moved while the disc is spinning. Too much movement of any game console, not just Xbox 360, can cause scratches on a disc.”
More through there.