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16% Xbox 360 failure rate is "suspect", says Microsoft

Microsoft's responded to a warranty firm that claimed that 16 percent of Xbox 360s it covered end up broken, based on a sample of 1,000 machines. Unsurprisingly, Microsoft wasn't exactly impressed.

"We have not seen the report, and are unfamiliar with the agency that filed it," said a spokesperson, here. "Based on the enthusiast community's feedback yesterday, the methodology of this report is suspect."

No other figures have been offered by Microsoft as to an overall failure rate for the machine.

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Patrick Garratt

Founder & Publisher (Former)

Patrick Garratt is a games media legend - and not just by reputation. He was named as such in the UK's 'Games Media Awards', the equivalent of a lifetime achievement award. After garnering experience on countless gaming magazines, he joined Eurogamer and later split from that brand to create VG247, putting the site on the map with fast, 24-hour a day coverage, and assembling the site's earliest editorial teams. He retired from VG247, and the games industry, in 2017.
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