16% Xbox 360 failure rate is “suspect”, says Microsoft

By Patrick Garratt, Saturday, 16 February 2008 09:47 GMT

Microsoft’s responded to a warranty firm that claimed that 16 percent of Xbox 360s it covered end up broken, based on a sample of 1,000 machines. Unsurprisingly, Microsoft wasn’t exactly impressed.

“We have not seen the report, and are unfamiliar with the agency that filed it,” said a spokesperson, here. “Based on the enthusiast community’s feedback yesterday, the methodology of this report is suspect.”

No other figures have been offered by Microsoft as to an overall failure rate for the machine.

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