Tag Archives: Stephen Toulouse
Fri, Feb 03, 2012 | 18:38 GMT
Stephen Toulouse, Microsoft’s director of Xbox Live policy and enforcement, has announced on his personal blog he will be leaving the firm on February 16 after 18 years with the company. Toulouse hasn’t announced his plans beyond taking a break to spend time with family, but said his split with Microsoft was an amicable one, and his leaving was due to “complex and personal” reasons. No word yet on who will take his position at firm has been announced, but we wish him the best of luck in his future endeavors. Thanks, Joystiq.
Thu, Aug 04, 2011 | 00:49 BST
Microsoft has published an interesting – and occasionally unintentionally hilarious – exposé of its Xbox Live Enforcement team, headed by policy director Stephen Toulouse, or Stepto.
Thu, Sep 09, 2010 | 09:56 BST
Microsoft’s said a decision to ban an American man from Xbox Live because he lives in a town called Fort Gay was a “mistake” and the company’s going to “make it right.”
Tue, Sep 01, 2009 | 14:53 BST
Major Nelson’s podcast number 330 is loaded to the gill with stuff.
Want proof? It’s 321 minutes long and contains chats with Xbox Live boss Stephen Toulouse, The Guild’s Felicia Day, development manager at Tiburon, Ryan Ferwerda chatting about Madden NFL 10, Josh Randall, the creative director behind Beatles Rock Band and Dan Maher, Xbox UK’s XBL editor.
If you don’t feel like listening to the whole thing, the Major has kindly listed the time each one starts.
Very kind of him considering most of us have ADHD.
Hit up the link to hear all about it.
Fri, Aug 28, 2009 | 14:46 BST
Xbox Live’s Stephen Toulouse has said that French Halo 3: ODST players who got copies early will not be banned from playing online as long as it is a legitimate copy they’e playing.
“We will not be banning legitimate customers from Xbox Live who play early”, he tweeted.
Microsoft is still trying to figure out how this snafu happened and have not gone into major detail on the investigation either.
More through Kotaku.
Tue, Jul 21, 2009 | 21:55 BST
Microsoft’s Stephen Tolouse has said that his main goal as the boss of Xbox Live is to keep the service safe for everyone who has an account, and educate parents about the service.
“We work very closely with the community of gamers and people using this system to identify and resolve issues from gameplay problems, to cheating and inappropriate behavior,” he said. “We are out there playing every day. In the U.S., Europe, Asia.”
Around 60 to 80 people are actively looking for “bad session” he explained, and once an investigation is completed, the team takes appropriate action by muting a person and can even temporarily or permanently block their access to Live.
Tolouse said the team has been working to try and better educate people new the Xbox 360 about ways they can protect their children and Microsoft recently launched a site to educate parents called Get Game Smart.
“The idea was to help identify the steps needed to ensure that people use video games safer, more balanced,” he said.
There are videos parents and their children have posted on the site detailing to other parents how they have set limits with their children when it comes to game time.
Guess this means Tolouse does more than keep and eye on name calling.
Sat, Jul 18, 2009 | 15:16 BST
Stephen Toulouse, Xbox Live’s head of policy and enforcement, says that the company is looking for ways to allow gamers to express their sexual orientation without being exposed possible negativity.
Once Microsoft figures out how to do this properly, the change will be implemented.
“The overall policy we have today is that the expression of sexual orientation in a Gamertag or text field is not allowed,” he told Kotaku. “That doesn’t matter what the orientation is. We recognize that the policy is not just, that some communities feel like they are being targeted. Our challenge is how to do that. We are working on that now.
“I don’t know what shape or form it will take, but yes we will go back and figure out how to make it work.”
Microsoft found that 98 percent of those who used the word “gay” on Live did so in a pejorative manner.
Toulouse will be present at the EA hosted talk today,sponsored by GLADD.
Mon, Mar 02, 2009 | 10:03 GMT
Live boss on gay ban row: We want people to be able to express themselves in a way that can’t be misused
Xbox live policy chief Stephen Toulouse has admitted that the service’s current stance of the expression of sexual orientation is flawed, and that a solution to the issue of people being banned for including such information in their profile data hinges on users not being able to abuse the facility.
“It’s not an elegant policy,” Toulouse told the Major in his latest podcast. “It’s an objective policy, but that doesn’t mean everyone’s going to experience it in the same way.”
He added: “We’re taking a look at a way in which we can provide the ability for people to express themselves in a way that can’t be misused,” but said he had “nothing to announce” yet.
Toulouse said that the Live team has been working on the issue since last summer. It was thrown into the limelight last week when a woman was apparently banned for saying she was a lesbian in her Live profile.
“When we came across this last summer, we took a look at what we can do about it, and one of the proposals [was] ‘Why don’t you just stop banning those words? Why don’t you let “gay” be expressed?’
“And so we thought, ‘OK, that’s a reasonable request. Let’s go and take a look at the data.’ And we found that somewhere between 95 and 98 percent of the time, depending on the month, the use of the word – I’ll use the word ‘gay’ as just the predominant example – the use of that word was an an insult.
Toulouse added that the current Live stance has led to him being personally abused.
“I tell you, the amount of mail I get that calls me horrible variations on ‘homophobe’… but once I explain, people go, ‘Oh, this isn’t an easy problem to solve.’”
Get the audio file through the link. Well worth a listen.
Fri, Feb 27, 2009 | 08:02 GMT
Both Microsoft and the Gay and Lesbian Alliance Against Defamation (GLAAD) have posted articles on the current Xbox Live policy of not being able to express sexual preference in profile data, the latter saying it won’t allow lesbian, gay, bisexual and transexual (LGBT) people be kept in a virtual closet.
“We’re truly in a new era,” said the organisation.
“And with new technologies, come new challenges. LGBT people have fought hard for years to come out of real-world closets – we’re not willing to accept virtual ones.”
Xbox Live mod boss Stephen Toulouse put up this on the matter last night, reiterating the fact that Microsoft is actively working on the issue.
He also explained why the policy is in effect at all: simply, over 95 percent of the use of the word “gay” on Xbox Live is intended as a slur.
“We’re not some monolithic corporation trying to establish social mores,” he said.
“We’re not enforcing censorship or bigotry. In fact harassment of gamers of any type be it homophobia or racism or other, is expressly forbidden and my team will take action against it, up to and including a permanent ban.
“It’s a tough problem, but for the past few months we’ve been engaged with internal and external community representatives to help solve it. I don’t have anything to announce about it other than we’re working to try and provide the capability for people to more clearly express themselves in ways that are difficult to misuse.”
The whole situation blew up again this week when a lesbian user, “Theresa,” was harrassed by other gamers then banned by Microsoft for expressing her sexual preference in her Live profile.
Microsoft wants to talk to you, Theresa.
“Theresa from the Consumerist article, if you’re reading this, I don’t have your Gamertag or any information about you at all, the article was extremely vague,” Toulouse added.
“I’d love to get your feedback and talk to you about how we can make the experience better. Please email me at Stepto@microsoft.com.”
Thu, Feb 26, 2009 | 07:36 GMT
Is that the whiff of common sense? The stench of reason? Xbox Live mod boss Stephen Toulouse has confirmed Microsoft is looking at ways Xbox Live users can express sexual preference on the service without getting banned.
His comment came after yet another Live subscriber was banned for ‘causing offence’ by saying they were homosexual in their profile data.
“I can’t say any more at the moment, except to say I’m working right now in finding a way to safely express relationship preference,” Toulouse said on his Twitter.
He added: “Expression of any sexual orientation (straight or gay or otherswise) is not allowed in gamertags.
“However we’ve heard from the user-base they want that capability, so I am examining how we can provide it in a way that wont get misused.”
This is the first time Microsoft has even acknowledged something needs to be done about the fact gay and lesbian people can be hounded on Live then banned.
Bit of a shame the “user-base” had to fight against it instead of anyone with half a brain at Microsoft doing something about a truly disgusting situation, but there we are. We should be thankful for small mercies, hey?
Thu, May 15, 2008 | 21:08 BST
Microsoft’s Stephen Toulouse has explained the reasoning behind the banning of GamerTag “thegayergamer” on his blog. The company deemed it was in breech of terms and conditions, basically.
“[a member may not] Create a Gamertag or use text in other profile fields that may offend other members. This includes comments that look, sound like, stand for, hint at, abbreviate, or insinuate any of the following: profane words/phrases, sexually explicit language, sexual innuendo, hate speech (including but not limited to racial, ethnic, or religious slurs), illegal drugs/controlled substances, or illegal activities.
Full thing through the link.