So I fixed it without Sonys help. Still going through with the BBB complaint. For them to have a policy that demands a SN number and not place it physically on the hardware just isnt right.
I fixed my Vita(8 posts)
dude I had no idea you we're having these issues. What went wrong you should have sent me a message on PSN.
I would've told you but i was at work mourning my lost.lol I just couldn't believe that Sony Vitas warranty is all reliant on a removeable sticker. Its just so stupid
Out of interest was it that you couldn't supply them with the S/N or was it that they couldn't verify the machine against the S/N you gave when you registered the device?
Useful to know as if registering the device gets around their rubbish sticker situation it's worth doing (though shouldn't be a requirement for warranty)
I have the original box my Vita came in so I still have the SN number. And, my vita is registered in their system already because I confirmed my account and SN with them about a year ago. It was literally a "No sticker? No fix situation." Which i thought was awful.
So even if you register the device, if you lose either stickers on the bottom of the device they will not service it.
I had to open up my Vita to remove the battery and make sure the ram dumped from the cycling it was doing so i could get to a borken safe mode. Only 2 options are available, 1. system reset which infinitely loops your system at a black screen. and 2. update system softaware where the only 2 functional options are update via pc or ps3. honestly it only seemed that update via ps3 was the only functional option
Did you try a hard reset? Hold down on power button for 10 seconds+. Works on PS3 and might have meant avoiding opening it up to pull out the battery - though I don't know how easy that is? Is the battery fairly accessible?
i did i actually tried it a total of mayhe 20 times. Even tried to wait til it died but that little blue lighf doesn't drain the battery almost at all. So last resort was to open it.
And the battery is attached directtly to the back of the rear panel. then the connector pops right off the wafer
I had a similar problem the other day where the blue light wouldn't go off. Took the memory card out, turned straight off. Put it back in, all is well.
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