Eh. That's a bit typical.
I'm just not a fan of Origin because of how EA treat their customers, there's a difference in approach between EA and Valve. The attitude of Valve is that people are more willing to buy your products if you provide a professional service, which is as friendly as possible. The attitude of EA is pretty much that we're all walking wallets.
I don't blame EA for this, they are a megacorp of a publisher after all. It's their nature. But it just means that I'm not at all inclined to buy from them. Their shenanigans in banning people and blocking them from their games and things like that are things that would never happen on Steam. In fact, this is the precise reason that Valve separated the Steam forums from the Steam service (they use separate accounts).
I am also sore that they used the name of one of my all time favourite developers, the developers of Ultima and Wing Commander whom I so dearly loved those years ago, and plopped it atop their service in such an unceremonial way, like they just didn't give a shit. That has to hurt for all the people who used to work at Origin Systems, that their company name is now being used for this thing, just because EA happened to own it.
It just has to suck for them.
I don't know, there are things about EA that just say that currently they're not into treating anyone with respect, they just want to make money. And that's FINE. But when I have the choice of buying from Valve, or buying from EA? It's Valve, every time, without a second thought.