PS4 shortage: being unable to sell consoles to consumers ‘breaks my heart,’ says Tretton

Tuesday, 17th December 2013 12:36 GMT By Dave Cook

PlayStation 4 appears to be in short supply in North America, according to comments from PlayStation US boss Jack Tretton. The exec appeared on an official Sony podcast and stated that it breaks his heart to turn paying consumers away.

You can listen to the recording over at PS Blog US, during which Tretton said, “You have competition out there. There are lots of things that people can spend money on, especially during the holidays; and the holidays only come around once a year, so that’s really when you want to take advantage of the market opportunity…It breaks my heart if somebody’s got $400 in their hand and they want one and we can’t sell them one.”

Meanwhile in Europe, PlayStation’s Andrew House stated that PS4 will be in “good supply” over the holiday season.

It follows claims that Sony has been holding PS4 stock back, a rumour that Tretton denounced during his interview.

What do you make of the above?

Via IGN.



  1. Battler624

    His wallet.

    #1 1 year ago
  2. a7md1990

    #1 is BIG+

    #2 1 year ago
  3. melonbuster1

    Lies so much of them.. buy a xbox1 your system won’t be catching dust now

    #3 1 year ago
  4. Panthro


    Lol… You mean all those X1′s instore?

    The ones that are actually catching dust?

    #4 1 year ago
  5. vxed

    Lol “good supply” in Europe must be a joke right?

    I ordered mine in October and it has an estimated delivery of early February…

    #5 1 year ago
  6. Eregol

    @5 Oddly, I ordered mine at the reveal, and cancelled due to knowing I couldn’t afford it. My wife encouraged me to order again as she felt I deserved it, so, in October I re-pre-ordered. I received mine last week and think it’s brilliant.

    #6 1 year ago
  7. nostramo

    just picked up a solus ps4 and a copy of shadowfall from asda
    at dyce in aberdeen scotland at 8am today, promptly canceled
    my order with amazon uk which would not have been delivered
    this side of chrimbo, possibly not till next year, funny how one
    gigantic retail conglomerate can get precidence over another,
    is it a case of bricks and mortar retail, winning out over online
    wont be able to try it out till later on today as i’m still at work,
    but if it turns out i bought a blue light of death dud then the
    return policy is a lot less hastle.

    #7 1 year ago
  8. Eregol

    @7 When Blockbuster went under Asda got the stock earmarked for them.

    #8 1 year ago
  9. nostramo

    Feel sorry for the folk who handed over cash money deposits
    for xboxones and ps4′s, no way of knowing if they’ll recover the

    #9 1 year ago
  10. Rikki

    He says as he sips his $500 whiskey, smoking a Cuban cigar and rocking back in his golden rocking chair.

    I love Jack Tretton, he should be in the next Mortal Kombat. Just him with a knife in a business suit.

    #10 1 year ago
  11. polygem

    the working conditions over @ foxconn are so much more heartbreaking mr. t.
    maybe your company should help fixing the broken hearts there first. i´d be willing to pay more for a fairer product. always was.

    #11 1 year ago
  12. Phoenixblight


    You do realize Nintendo uses them as well right? DOn’t think otherwise.

    #12 1 year ago
  13. polygem

    sure, this applies to everyone producing there.

    #13 1 year ago
  14. polygem


    #14 1 year ago
  15. polygem

    i always rant about marios sphaghetti meat ball promo and your periodic nintendo mc donald happy meal promo as well. i love petas pokemon and tanooki suit campaign. shit stays shit, no matter on which platform :)

    /the peta campaigns are just attention campaigns though. noone believes that mario hurts racoons:)

    #15 1 year ago
  16. DeVitowned

    My Walmart received a surprising surplus of PlayStation 4s this week. There are still some in the back, though the stock is dwindling. People are wanting to buy multiple, but they are restricted to one per customer.

    Even Xboxophiles who wanted the One changed their mind when they heard we got more 4s in stock.

    #16 1 year ago
  17. ShakaCarnage

    I’ve been to two shopping arcades in Spain and every electronics shop has plenty of stock available of both next gen consoles. Looks like Sony and MS could just allocate better across the EU.

    #17 1 year ago
  18. Francis O

    Oh god…..Shut the F*ck up Jack.

    #18 1 year ago
  19. dkpunk

    Can you say hyperbolic Mr. Tretton? If you really want a ps4 just buy one off cl or ebay. You’ll only pay like 20 or so above msrp.

    #19 1 year ago
  20. Eregol

    Is this place broke? Been trying to post a comment and it doesn’t work.

    #20 1 year ago
  21. Eregol

    Oh, and now it works….


    @11 & @12 it seems Foxconn are also an XB1 manufacturer according to the wiki page.

    #21 1 year ago
  22. dtyk

    Foxconn makes almost every popular electronics nowadays because it’s the only way to achieve an affordable consumer price tag.

    If people want to pull the Foxconn card, then they should all quit being gamers and ditch our iphones instead of being internet paladins.

    Obviously, not a single one of us would even come close to doing it. You don’t want Foxconn? Prepare to pay close to $1000 dollars for consoles.

    #22 1 year ago
  23. Cort

    @22 +1

    Sort of like those morons who campaign against capitalism and globalisation in Adidas trainers and Nike hoodies.

    #23 1 year ago
  24. Cort

    Amazon UK update:

    #16. PS4
    #149. XBox One

    Where’s that price cut MS?

    #24 1 year ago
  25. Hcw87

    With both consoles selling over 2 million consoles, i don’t see why MS needs a pricecut? It’s not like they’re struggling.

    #25 1 year ago
  26. reask

    Yeah man you keep posting that minus link.
    Link would be good.
    Last time I checked amazon the 1 was ahead in charts. may not have been uk.

    Personally I think 1 is selling ok but 4 is selling out.
    I just think 4 has the edge or else MS are stocking better but I would imagine if that was the case MS would be bragging about it.

    Not too pushed on either yet myself as neither has many games but hey its good for the crack.

    #26 1 year ago
  27. Cort

    @26 Sure. Easy to find, but anyway….

    Best selling now, updated hourly. If you want the best selling of 2013, here you go:

    I’ll let you find where they lie in this chart.

    #27 1 year ago
  28. reask

    Just to add to this.
    I live in Ireland and where I work there are about 20 gamers out of 80 workforce.
    Not 1 has gotten either.
    I reckon come January there will be plenty of stock of both.

    Just saying as the next gen has been pretty unspectacular thus far and I imagine early adopters of both have already run out of things to do with them.

    But hey we need the beta testers to iron out both so we can decide which one if any really has an edge.

    #28 1 year ago
  29. reask

    @ 27
    Thanks but did you not notice both are out of stock?
    So they have none of either but 4 is doing better.
    What does that mean?

    More people are waiting on 4?
    Kinda academic argument really imho.

    It would tell me that both are sold out so demand is high for both but maybe I am missing something so I will let you explain it to me if you would.

    #29 1 year ago
  30. reask

    Here is a link to which has xbox1 at no 2.
    PS4 at 38.
    I imagine that site is bigger than the uk one so which is right?
    Also out of stock there.

    #30 1 year ago
  31. reask

    Twiddles thumbs awaiting reply.

    #31 1 year ago
  32. Hcw87

    Don’t bother, he likes spinning things in Sony’s favor with that Amazon UK link. Not the first time i’ve seen it.

    #32 1 year ago
  33. Cort


    That’s funny, I speak positively and negatively of both camps. I posted about 20 comments criticising Sony a fortnight ago. You had no problem with any of that. Then I made one fleeting negative reference to an XBox game and suddenly you were outraged and condemned me as a Sony troll from the SDF who hates on MS. Says everything that you choose to focus on one side and not the other, so run along.


    Waiting a reply? This from the person who inferred I was making it all up. I’d rather trust a “best selling product now” list than a nebulously titled and undefined “new releases” list. And the “best selling of 2013″ list doesn’t lie. No ambiguity there.

    EDIT: You are a moron. You’ve gone to the US site. Did I post the US site? No.

    #33 1 year ago
  34. reask

    Ah right then another fanboy so.
    Thought as much.

    Anyone confirm Sony got rid of that ridiculous PS store thing on 4?
    I always hated the way you had to go to store then wait for it to load.
    That would be a improvement.

    #34 1 year ago
  35. Cort

    @34 Do you believe everything you are told by someone you don’t know on the internet?

    Here, I have some magic beans….

    Check his comment history, then mine, and compare. Then decide if you want to look like a gullible fool.

    #35 1 year ago
  36. kaffikjelen

    Seems to meet demand here in Norway, saw a couple of consoles bundled with Killzone at a local store yesterday. But I’m glad I got mine on launch day, waiting in line for a console is half of its fun.

    #36 1 year ago
  37. Eregol

    @34 The PS Store loads instantaneously now. It’s much better than it’s PS3 incarnation.
    More than can be said for the Music Unlimited app which is slow and buggy.

    #37 1 year ago
  38. reask

    I went to another amazon site which is bigger than uk and has xbox1 at 2 and ps4 at 38 and that makes me a moron?
    Please point out were I said you were making it up.
    I actually said it may have not been uk.

    You are quoting one site and i am quoting another much bigger site of the same co.
    And both sites are sold out of them.
    When you degenerate to name calling you have lost the argument.

    #38 1 year ago
  39. reask

    No which is why I asked for the link.
    You are the one that is name calling because another site differs from yours.

    @ 37
    Thanks for the heads up.
    Still undecided and in no hurry but I enjoyed both last gen so little things like that makes me happy to know.
    Sony have good first party studios but I like the innovation with 1 so still not sure.

    #39 1 year ago
  40. Cort


    I pointed out the fact that on Amazon *UK* the PS4 is outselling the XB1 by what appears to be a wide margin. Posting a link from a market in a different country does not disprove that. If I had claimed the PS4 is outselling the XB1 in the US or globally then you might have actually had a point. But I didn’t, so you don’t.

    “Please point out were I said you were making it up.”

    Inferred, not said.

    “When you degenerate to name calling you have lost the argument.”

    Said the person who branded me a fanboy based on nothing more than the false claim of a third party. Don’t lecture people until you can swallow your own advice.

    #40 1 year ago
  41. reask

    OK then I apoligise for calling you that but it just appears that you are posting numbers on a site where both are sold out.

    Yet I posted the same info from another site in a different country which are sold out also.
    I mean you did say where is the price cut meaning I can only assume you think the 1 needs it.

    #41 1 year ago
  42. Cort

    @41 And I apologise for using “moron”.

    Both are sold out, but both can still be ordered, so it is reasonable anecdotal data to consider side-by-side. Last time I looked, the XB1 has an expected delivery date (8 January) whereas the PS4 does not.

    I can’t speak for the US market. But it is becoming increasingly possible that the XB1, after a good start, is stalling in Europe. A price cut will help. At 349, I’d buy one, and I don’t even have a PS4 yet (before Hcw87 performs another one of his hysterical condemnations).

    #42 1 year ago
  43. reask

    I actually agree with you that 4 seems to be the preferred console atm but I just think the 1 is holding it,s own and in that scenario when the early adopters settle down it will come down to word of mouth on how both are performing.

    In my opinion Sony went for the powerhouse gaming rig and MS went for the all in one box.
    Who is right we will only know down the road.
    I kinda like the gimmicky things on the 1 but am not sure they will be any more than that yet at the same time am not sure if Sony stayed safe after last gen.

    Just my honest opinion and nothing else but both are vying for our hearts and minds and both look to be doing OK.

    #43 1 year ago
  44. Eregol

    Ahhh. Group hug!!

    #44 1 year ago
  45. dtyk


    I’d advice you to ignore Hcw87. He has a personal vendetta against Cort.

    About a week or two ago in a Forza 5 thread, Hcw87 essentially tried to defend Forza and XOne to the death after Cort and the rest of the thread brought up some rational opinions.

    Long story short, it got embarrassing, now Hcw87 thinks Cort has cooties. Cheerio. I’d find the thread if I cared enough lol.

    #45 1 year ago
  46. Hcw87

    Oh look, an alt account. How cute.

    #46 1 year ago
  47. dtyk


    And there, ladies and gentlemen, is exhibit A. You can get defensive all you want, but I’m too busy to go down this childish road with you.

    #47 1 year ago
  48. MrBambinoDent

    X1 is beaten everywhere and you’re still arguing? lol

    #48 1 year ago
  49. bugmenot

    The guys at Sony are genius using a modified
    Cartman’s “you can’t come” technique as a successful marketing ploy

    #49 1 year ago
  50. bugmenot

    South park
    “Cartmanland” episode

    #50 1 year ago
  51. bugmenot

    Paste this in other sites

    #51 1 year ago
  52. Dave Cook

    @51 can you stop spamming our site please?

    #52 1 year ago

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