GOG doesn’t plan to offer Linux support for “foreseeable future” due to the system’s architecture and the various “common distributions,” according to GOG’s head of marketing and PR Trevor Longino.
Speaking with GamingonLinux, Longino said Linux support is “incredibly challenging for any digital distribution company,” which strives to properly test a game and provide support for the release.
“Unfortunately not much has changed in our stance towards supporting Linux in the last few months and there is one main reason for that,” he said. “Since our birth over 5 years ago we have always provided full customer support for all games we have released. That is not going to change. For every game we release we provide a money-back guarantee: if we can’t get the game working on the customer’s computer with the help of our support team, we return the money.
“The architecture of Linux with many common distros, each of them updating fairly often, makes it incredibly challenging for any digital distribution company to be able to properly test the game in question, and then provide support for the release–all of which our users are accustomed to.
“Sure, we could probably release a client and sell the games and let Linux users worry about the rest. We don’t consider it, however, a viable option for the business model we have followed so far. Apparently our model has its drawbacks, as we cannot make everyone happy, but, as of now, we don’t plan on introducing Linux support in the foreseeable future.”
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