Thu, Jul 11, 2013 | 10:12 BST
Xbox Live real money price increases an “unintended error”
Microsoft has said Xbox Live price increases noted in the beta test of its real money conversion were made in error.
“We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing,” a Microsoft representative told VG247 in a statement.
“We’ll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members.”
As the platform holder quite rightly pointed out, identifying this kind of error is precisely why beta tests are so important.
“Of note, beta programs give us a chance to test, fix and correct issues like this,” the representative continued.
“As with all betas, we take the learnings from our program and make corrections and adjustments prior to the update being available to all members. As always, we appreciate the participation of our beta customers in helping us launch and build great products.”
Microsoft is in the process of transitioning from the Microsoft Points system to real currency, and offers a handy FAQ on the process.