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PS3 update 4.45 makes system inoperable – Sony responds

Wednesday, 19th June 2013 03:54 GMT By Brenna Hillier

Shortly after the release of a new firmware update for PlayStation 3 a few hours ago, reports of bricked consoles turned up.

The firmware has since been pulled, and we’re awaiting more information on what action those affected should take. According to Gematsu the update allowed you to switch off trophy notifications via the System Settings menu.

UPDATE: Sony has now issued the following statement to Eurogamer on the matter:

“We are aware of reports that the recent PlayStation 3 system software update (version 4.45) has caused the XMB to not display on a small number of PS3 systems. We have temporarily taken 4.45 offline and are investigating the cause of the problem.

“We will announce when the system update is available for download as soon as possible. We apologise for the inconvenience. We kindly ask PS3 users to wait for further details. We will announce when ready.”

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60 Comments

  1. Bam007

    Xbox already did it.

    #1 2 years ago
  2. POOP CRUSTY

    @1 Did they? Have had the console for 7 years and never knew that.

    #2 2 years ago
  3. Bam007

    @2 well, I kinda lied. It has the option to disable notifications, not one in particular for achievements. :p

    Oh and also, the update is bricking consoles. Ha ha, kinda funny and in the face of the clowns running around and ripping on Microsoft. IN YO FACE! :p

    #3 2 years ago
  4. machy

    about time they did .. oh wait ps4 is here

    #4 2 years ago
  5. Phoenixblight

    @3

    Don’t be stupid. THere have been plenty of times that Xbox patches have bricked consoles as well as MS releasing a system that they knew was going to break later on. Ps3 never had failure rates of RROD. SO in YOUR Face.

    #5 2 years ago
  6. bakagami

    http://kotaku.com/dont-update-your-ps3-today-514213464?utm_campaign=Socialflow_Kotaku_Facebook&utm_source=Kotaku_Facebook&utm_medium=Socialflow

    hope they fix this soon, I can’t log in to PSN till I perform the update

    #6 2 years ago
  7. SlayerGT

    @3 At least you can opt out of updating and still play offline..

    #7 2 years ago
  8. digitalAngst

    Does this update remove the Singstar icon?

    #8 2 years ago
  9. SlayerGT

    When you download a video it “prepares” then auto backgrounds the download, rather than ask. Nice.

    #9 2 years ago
  10. Brenna Hillier

    Updated article when I got back from lunch and saw all the “bricked console” warnings. Woah.

    #10 2 years ago
  11. SlayerGT

    Mines good.

    #11 2 years ago
  12. Bam007

    @7 you can do the same on the Xbox 360.

    You’re welcome.

    #12 2 years ago
  13. Brenna Hillier

    Updated as the firmware has been pulled.

    #13 2 years ago
  14. pandulce1

    I updated my fat PS3 a while ago with no issues. Thank God.

    #14 2 years ago
  15. SlayerGT

    @14 My old BC60 has a 500gb in it. Ill wait to to update her. Just in case.

    #15 2 years ago
  16. SlayerGT

    @12 Hey thanks :)

    #16 2 years ago
  17. VHoskins

    I updated my slim & it crashed my hard drive, did a restore & was forced to format & still nothing. This is the second time an update has totally fried a hard drive. What’s worse is this hd is only a year old, past warranty. Now I’m going to have a terabyte paper weight. Called to get help & was told to do the restore & if it doesn’t work then I can call back tomorrow evening to see if they can help.

    #17 2 years ago
  18. G1GAHURTZ

    Never mind guys!

    Sony is the people’s champ! They understand gamers…

    Maybe they will replace all those bricked PS3s for free.

    #18 2 years ago
  19. Digital Bamboo

    Wow, I’m lucky I didn’t get this, as that’s an update I would have jumped all over. I hate trophy notifications.

    That would have been bad, very, very bad, as it would be a supreme pain in the ass for me to replace my PS3.

    #19 2 years ago
  20. NocturnalB

    @G1G

    Just don’t man… Why get wrapped up in such silly nonsense. It’s a console and a company, they all are, don’t bother with fanboys.

    #20 2 years ago
  21. zoopdeloop

    @18 obviously they will
    Microsoft replaced them 2 years ago (same issue)

    #21 2 years ago
  22. Clupula

    No problems after the update for me.

    #22 2 years ago
  23. Clupula

    Although it is sad to see the Microsoft fanboys wishing people’s consoles would get bricked. Outside of PS3Fanboy, I haven’t seen anyone hoping something like that happens to the Xbone.

    But then again, some people just don’t have any class, I guess.

    #23 2 years ago
  24. BraveLilCrumpet

    Sounds like it’s mostly a console with a 500GB or more HDD installed which are getting bricked.
    Although there are reports of consoles with a smaller HDD installed getting bricked but apparently these are smaller percentage.

    http://community.us.playstation.com/t5/PlayStation-3-Support/PS3-Firmware-4-45-FIX/m-p/40714849#U40714849

    According to the link they’ll be a fix out tomorrow but anyone with a bricked console will need to reinstall the firmware in Safe Mode.
    I guess you could download the latest (working) version firmware from the Sony support site if your console has been bricked although don’t hold me to that.

    I apologize for the bad grammar, I’ve been up most of the night, just going to get into bed now and try and sleep.

    #24 2 years ago
  25. G1GAHURTZ

    Although it is sad to see the Microsoft fanboys wishing people’s consoles would get bricked.

    Wow. That is shocking.

    Where did you see that? Somewhere on the gentrified streets of Brooklyn?

    #25 2 years ago
  26. Ireland Michael

    Now I’m nervous to turn on my PS3.

    I have a hospital trip later, for a test that is going more than a tad painful, so I decided I was going to treat myself to The Last of Us after it was over and done with. It would bloody suck if it was bricked… =(

    #26 2 years ago
  27. G1GAHURTZ

    ^ The patch has been pulled, Michael. You should be fine to turn your PS3 on now.

    #27 2 years ago
  28. Djoenz

    I havent turned on my ps3 the whole week because I just moved out. Thank goodness I did not turn it on and updated. . . I’ll wait for tomorrow then. Finally off from work. :D

    #28 2 years ago
  29. Clupula

    @25 – No, you bloody blind bollocks, in comment number three.

    “the update is bricking consoles. Ha ha, kinda funny and in the face of the clowns running around and ripping on Microsoft. IN YO FACE!”

    #29 2 years ago
  30. Samoan Spider

    @29 Schadenfreude :D. But you’re right in #23, it’s shocking that anyone would wish that on another gamer. That’s how fucking sad platform trolls have become.

    #30 2 years ago
  31. G1GAHURTZ

    @29:

    lol!

    Authentic British, there, eh?

    Anyway, I don’t think he was wishing for it to happen to anyone else. Just laughing at the ones it had already happened to.

    Which I admit, isn’t very nice…

    #31 2 years ago
  32. Clupula

    @31 – Lived in London for six months. Picked up a lot of slang, although when I discovered English girls liked American accents, my New York one got stronger as time went on. By the time I left the country, I pretty much sounded like Andrew Dice Clay, only I’d use words like “skint” and called cell phones “mobiles.” Some of it is still in my vocabulary. New Yorkers get very confused when you ask them if they’re “taking the piss.”

    Also, you should stop getting your information on Brooklyn from episodes of “Girls.” That’s one small section (Williamsburg) that’s filled with douchebags like that and it’s pretty hated by the rest of Brooklyn. I live in an actual neighborhood, where families have lived here for generations, about a twenty minute walk from me, there’s warehouses and factories. Very blue collar area.

    Watch some Robert DeNiro movies or even Requiem for a Dream to get a better idea of the type of place I live.

    #32 2 years ago
  33. KineticCalvaria

    Glad I wasn’t playing this morning. I’ll be very annoyed if I don’t get to finish The Last of Us!

    @32, so you’re Jenny from the block?!

    #33 2 years ago
  34. Erthazus

    Ahahahaha. LOL

    FIRMWARE UPDATE KILLS A SYSTEM. Console gaming at it’s best.
    you know, when you download firmware update for a PC (Windows 7 – automatic update) it never bricks my PC and I can also not download it and I can still use my discs or software.

    #34 2 years ago
  35. KineticCalvaria

    @34, I thought you owned a playstation 3?

    #35 2 years ago
  36. Samoan Spider

    @34 To be fair though, recently there was a string of laptops from Samsung, Toshiba, HP and so on getting bricked by firmware updates. Not the same I know and not affecting you, but then neither is this bricking of PS3s broadly affecting people, it seems quite specific.

    #36 2 years ago
  37. Clupula

    @33 – Okay, now you’re just trying to upset me. lol.

    Jennifer Lopez is from the Bronx. Not Brooklyn. They’re the exact opposite ends of the train line. You get on the D train on Coney Island and ride it for two hours, you’ll get off in the Bronx.

    And from the Bronx, you can go to the state of Connecticut, to upstate New York (which is mostly farm land and run-down towns that resemble Silent Hill, believe it or not), Westchester county, which is a glorious mix of gated communities and slums. I’m sure you could probably get to New Jersey from there, too, but I don’t know why you’d want to.

    #37 2 years ago
  38. KineticCalvaria

    @37, it’s all the bloody same to me! Lol.

    I will eventually visit New York, then I may have an idea of where these places are. :)

    #38 2 years ago
  39. G1GAHURTZ

    @32:

    lol! This is one of my favourite films… http://www.youtube.com/watch?v=jc6_XgtOQgI

    #39 2 years ago
  40. OmegaSlayer

    @34
    Windows OS updates say hello.

    #40 2 years ago
  41. KineticCalvaria

    @40, never had any problems with Windows updates.

    #41 2 years ago
  42. OwnedWhenStoned

    @40 Me neither. When they fail, they fail. But they don’t bring the system down, they just… fail.

    #42 2 years ago
  43. Moonwalker1982

    And what are the people that got affected to do?

    #43 2 years ago
  44. MCTJim

    Glad they pulled the patch..nothing worse than bricking consoles.

    #44 2 years ago
  45. pandulce1

    @42 Just because it hasn’t happened to you doesn’t mean that it has never happened to anyone. Below is just on example of several incidences with the same results.

    http://www.h-online.com/security/news/item/Microsoft-pulls-security-update-for-Windows-and-Windows-Server-1840815.html

    #45 2 years ago
  46. OlderGamer

    Best wishes Mike, hope things aren’t too bad for you on your trip today.

    Say what you want fellas, but watching Nintendo, MS, and Sony often make me wish Sega still made hardware.

    #46 2 years ago
  47. Ireland Michael

    @46 My back is knackered… BUT MY PS3 IS OKAY.

    So that’s good then. =P

    #47 2 years ago
  48. Moonwalker1982

    Bricked means it’s over, right? Gone, bye bye, game over? So Sony’s gonna give these unfortunete people new PS3′s?

    #48 2 years ago
  49. DrDamn

    @48
    Seems like it’s more of a disc issue, so they could be fixable, probably not without sending them off or putting a new HDD in though.

    #49 2 years ago
  50. polygem

    ahhh ffs…i cannot log in with my account. it automatically updated tonight. this is bullshit.

    #50 2 years ago
  51. OlderGamer

    You need a WiiU Poly ;)

    #51 2 years ago
  52. fearmonkey

    So the question is, if the console is always online, will MS still allow users to update their consoles at their leisure, rather than requiring it.
    I would think so…But this is MS we are talking about. I havent had a bricked console thanks to an update before, ive been lucky, my 360 had a few few close calls.

    #52 2 years ago
  53. polygem

    @51: i *cough* agree

    #53 2 years ago
  54. manamana

    @46 I miss Sega too. But hey, no need to wax sentimental, just hop on the Daytooonaaaa train! :-D

    #54 2 years ago
  55. Ireland Michael

    @46 Try not to get too nostalgic there, OG.

    Heck, I remember a big problem at one time with the Dreamcast’s storage media and low quality, unreadable GD-ROMs being distributed back in the day.

    Given the ever increasing complexity of modern hardware, I dare say SEGA probably would have been one of the more likely companies to have buggy problems with their hardware, if they were still producing them today.

    @50 1) The bad patch was pulled
    2) This is only affecting some units
    3) You can’t just unplug your PS3?

    “Say what you want fellas, but watching Nintendo, MS, and Sony often make me wish Sega still made hardware.”

    #55 2 years ago
  56. Gekidami

    If the quality of Segas games these days are anything to go by, any hardware by them would most likely be equally as crappy.

    #56 2 years ago
  57. Ireland Michael

    @56 Really? I thought most of their recent stuff has been phenomenal. The in-house stuff, anyway.

    #57 2 years ago
  58. polygem

    @55: my system installed the patch automatically last night (ps+ option)

    the console works well, no problems with the UI but i just cannot log into my psn account, cannot enter the store etc. i always get code 8002A548.

    maybe they´re still fixing stuff on the network right now. i tried to reach the telephone support: no chance to get someone on the phone.

    i´ll just give it up for now and try again tomorrow. actually planned to play some hitman tonight but don´t feel like getting mad over it today. i mean i actually even could play it…just not with my account.

    this could be the reason too:

    http://www.vg247.com/forum/topic.php?id=18034&page=1

    #58 2 years ago
  59. pandulce1

    Just saw this on another site posted by user Transient.

    “Well, here’s what I’ve tried:
    1.choosing System Update menu item from Safe Mode causes PS3 to lock up. Doesn’t even change screens, it just locks up.

    2.choosing Repair Database finishes within about 2 seconds and has no effect

    3.choosing Repair Filesystem reports that my drive is corrupt and needs to be reformatted (no thanks!!)

    4.swapping back in the original 160GB HDD prompts for System Update and then the system works afterwards.

    5.returned to 1TB HDD and get prompt to format (sigh)
    entered Safe Mode with 160GB HDD and hot swapped back to 1TB before starting System Update, results in “A serious error has occurred.
    Contact technical support for assistance. (8002F281)”

    Going to go back to the 160GB HDD for now and pray Sony releases a fix. I’ll imagine probably end up having to format it though, which I’m really not ready to do.”

    #59 2 years ago
  60. G1GAHURTZ

    I guess cloud saves aren’t such a bad idea in every scenario.

    #60 2 years ago

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