SimCity issues “almost behind us”, crashes down 92%

By Brenna Hillier, Monday, 11 March 2013 05:33 GMT

SimCity is close to farewelling its persistent launch issues, EA Maxis boss Lucy Bradshaw has said.

“I’m happy to report that the core problem with getting in and having a great SimCity experience is almost behind us,” Bradshaw wrote on EA’s blog.

“Our players have been able to connect to their cities in the game for nearly 8 million hours of gameplay time and we’ve reduced game crashes by 92% from day one.”

Bradshaw credited the improvements to optimised server architecture and response time; adding new servers; and client updates.

“I had hoped to issue an All-Clear tonight, but there are still some elements coming together,” she added. “Tonight and tomorrow we’ll be monitoring each server and gameplay metrics to ensure that the service remains strong and game is playing great. We need a few more days of data before we can assure you that the problem is completely solved and the game is running at 100%.”

The developer reiterated yesterday’s message that “tens of thousands” of new players are able to get online, and thanked gamers again for their positive response to the game despite its fairly dire launch.

“You put your faith in us. You bought the game with the understanding that we’d quickly fix the server issues. For that support – that incredible commitment from our fans – we are deeply grateful. As the general manager of Maxis, I want you to know that we cherish your faith in us, and the love you’ve shown for this franchise,” she concluded.

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